What users are saying about
9 Ratings
19 Ratings
9 Ratings
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Score 6.8 out of 100
19 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

NetBrain

In Cisco environments (especially IOS and IOS-XE) NetBrain looks nearly perfect. The network is loaded with heaps of information you would never document if you would have to do it manually. The information is there but you can decide what is visible at first glance and for what information you want to zoom in a bit more on the map for.There are still some problems with the automatic documentation and path discovery with virtual L2 firewalls.Although the implementation of the documentation of Cisco ACI is just in the beginning but, if finished, it's probably a great tool to have an end-to-end view of paths from the legacy network into SDN.
Christoph Neulinger | TrustRadius Reviewer

Site24x7

While Site24x7 can monitor almost anything, it is the most cost effective when using its basic monitor. The basic monitor covers certificate health, web sites/services, general server health, IIS health, and much more. The advanced monitors cover SQL, Microsoft Failover Clustering, etc. but even though we get three advanced monitors with the initial subscription, we don't use them because the SQL monitoring can be very noisy without some fine-tuning. It wasn't uncommon to get woken up at 3 am because of a SQL anomaly that tripped a metric.
Wes Dunaway | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

NetBrain
Site24x7
8.4
Remote monitoring
NetBrain
Site24x7
9.4
Network device monitoring
NetBrain
Site24x7
7.6
Multiple Server Monitoring
NetBrain
Site24x7
8.8
Multi-device monitoring
NetBrain
Site24x7
7.5
Automated alerts and notifications
NetBrain
Site24x7
8.5

Management Tasks

NetBrain
Site24x7
7.4
Policy-based automation
NetBrain
Site24x7
7.4

Reporting

NetBrain
Site24x7
7.3
Performance data reports
NetBrain
Site24x7
8.2
Customizable reporting
NetBrain
Site24x7
7.5
Data visualization
NetBrain
Site24x7
8.3
Risk analysis
NetBrain
Site24x7
5.1

Pros

NetBrain

  • It automatically updates your network documentation.
  • You can search for devices even if they are no longer operational (by a lot of attributes).
  • It can simplify your troubleshooting by showing you the L2/L3 path a packet would take.
  • It can automate and document the steps of troubleshooting tasks to get more information from one level of support to the next.
  • The support team of NetBrain is very fast and very helpful.
  • Heaps of information in the maps.
Christoph Neulinger | TrustRadius Reviewer

Site24x7

  • Very clean website UI. Tests are well categorized and navigation is very simple.
  • The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
  • The cost of the platform is very cheap and the cost also scales at a low amount.
  • No on-premise footprint. All cloud-based.
Rob Bates | TrustRadius Reviewer

Cons

NetBrain

  • Not all devices are integrated with the same quality.
  • Not all steps are self-explaining.
  • The updates were difficult (but thanks to the help of support no real problem).
Christoph Neulinger | TrustRadius Reviewer

Site24x7

  • Analysis: Site24x7 sends a report when a site is back up, with an "analysis" of the outage. The idea is to help pinpoint the cause, but it's almost always useless.
  • Overalerting on larger outages: Site24x7 sends an alert on every site that we have configured when they go down. A hierarchical setup would be better, or some way for it to recognize that if more than two sites are down simultaneously, it only needs to send one alert with that information. Getting 12 text messages at 1 AM is not fun.
  • Complex setup: It takes a long time to set up everything for monitoring. Automation would be nice.
Robert Paul | TrustRadius Reviewer

Support Rating

NetBrain

No score
No answers yet
No answers on this topic

Site24x7

Site24x7 8.6
Based on 3 answers
I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.
Wes Dunaway | TrustRadius Reviewer

Alternatives Considered

NetBrain

We used NetViz and Microsoft Visio before.NetViz was a great tool at its time but it's not the best solution anymore and Microsoft Visio is good in a lot of things but more of a Swiss Army knife than a network documentation tool.We had a look at NetTerrain which looked like a good documentation tool and would have given us the advantage of importing our old NetViz documentation.The main disadvantage with all of these tools compared to NetBrain is that the documentation needs to be done manually.
Christoph Neulinger | TrustRadius Reviewer

Site24x7

Each solution excels in their own areas. Site24x7 provides the easiest and most cost-effective transactional monitoring from the previous and existing solutions which we use. However, Solarwinds Orion suite, which includes the virtualization manager, gives us full-stack monitoring of our VMware environment, which Site24x7 cannot. In the same way, Cloudwatch gives us better visibility into our AWS workloads compared to SolarWinds.AlertSite was previously used for our transactional monitoring, and while the configuration of transactions and playback with Deja Click plugin was incredibly beneficial, it didn't justify the cost difference to Site24x7.
Anonymous | TrustRadius Reviewer

Return on Investment

NetBrain

  • Network automation is up to date.
  • Quicker failure discovery and resolving due to the path discovery.
  • Less time spent on documentation.
  • Much more details in the documentation.
Christoph Neulinger | TrustRadius Reviewer

Site24x7

  • We are better able to be notified of critical downtime, allowing us to act faster to restore critical services/applications.
  • Sometimes we get flooded with emails due to false alerts and that can often be distracting to many of us.
  • Thanks to their add-on pricing scheme, it eliminates the need to buy expensive modules straightaway, thus saving money.
Gary Smolyak | TrustRadius Reviewer

Screenshots

Pricing Details

NetBrain

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetBrain Editions & Modules

Additional Pricing Details

Site24x7

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1*

* monitors

Site24x7 Editions & Modules

Edition
Starter$91
Pro$352
Classic$893
Elite$2254
Enterprise$4495
Enterprise Plus Web$8996
  1. 10 monitors
  2. 40 Monitors
  3. 100 Monitors
  4. 250 Monitors
  5. 500 Monitors
  6. 2500 Monitors
Additional Pricing Details
Each Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.

Rating Summary

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