Likelihood to Recommend It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
Rick Hahn Consultant \ Law Office Practice Management & Accounting Software
Read full review Tungsten Automation (formerly Kofax)
It is well suited for all scenarios that you would use Adobe. It is especially useful and a terrific option for small to medium businesses who need the functionality of a PDF creator/editor/writer without having to spend the exuberant costs of
Adobe Acrobat reader/writer/editor. It has saved us time and money. There is no learning curve in switching to it, our staff was able to switch seamlessly.
Read full review Pros Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes. Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected. Innovation: NetDocuments continuously looks for new solutions and updates their product regularly. Ease of Update: Because it is Web-based, updates to the software do not require local installation. Read full review Tungsten Automation (formerly Kofax)
Typewriter functionality is great, although can take some time to load. This allows you to fill in text wherever applicable without turning the rest of the pdf into editable text. Fast load times Has autogenerated text feature so anything in the pdf can become editable Read full review Cons Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file. Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance. Read full review Tungsten Automation (formerly Kofax)
I find that quickly editing text within a document or adding a line of text is clunky and can snowball into things popping out of place. I prefer to export text, and then work on it elsewhere. Sometimes it seems that text recognition is trying too hard and throws me paper punches as "O"s and wrinkles as shapes, so I have to get rid of those artifacts. The "Update Available" popup which is usually not an actual update announcement but rather an offer to sell me something is annoying. Read full review Likelihood to Renew Tungsten Automation (formerly Kofax)
This program can do everything that acrobat can do. Kofax PDF is priced so that we can afford to purchase for more employees when we need to. Since we are hoping to grow exponentially in the next few years, this product will be the one we go with. I'm very happy with Kofax Power PDF
Read full review Usability The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
Read full review Tungsten Automation (formerly Kofax)
It is fast and easy to get the hang of. It really didn't take a lot of effort to learn how to use this program and I appreciated that it was pretty "plug and play" and there wasn't a long learning curve.
Read full review Reliability and Availability Tungsten Automation (formerly Kofax)
Other that a PDF partially disappearing if left up for a long period of time - no issues. (If you close it and reopen it, it is all there. We have some PDFs that are 400-600 pages long.)
Read full review Performance NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
Read full review Tungsten Automation (formerly Kofax)
Pages nearly always load at the expected rapid speed. Some documents that print quickly from Adobe Reader print much more slowly from Power PDF. I have never generated a report - that's a feature I didn't know existed until now and do not know what it's for
Read full review Support Rating I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
Read full review Tungsten Automation (formerly Kofax)
I have used it for 15 years and have only needed support once: a simple update that allowed me to use the software as intended. The support team was attentive and responsive, and I was on my way very quickly.
Read full review In-Person Training Tungsten Automation (formerly Kofax)
I got an overview of the product from my predecessor who was about to retire from the job I now hold. He did not go into very many of the features and probably only knew about the ones he used most frequently.
Read full review Online Training Tungsten Automation (formerly Kofax)
We watched the training videos and tested out the features and functionality side by side. Some features are not used on a regular basis is it is convenient to go back and review training on that particular functionality when needed.
Read full review Implementation Rating Tungsten Automation (formerly Kofax)
Easy and quick, with no problems or support needed. Worked as intended right out of the box. E-signing was the only area that implementation was dificult and required support
Read full review Alternatives Considered We switched to NetDocuments 11 years ago. So, to be fair and accurate... the OpenText product at that time was called PC Docs and the company (that OpenText acquired) was
Hummingbird . I can't remember who owned iManage at the time. Anyway, NetDocuments was a superior product at the time, in general, and more specifically because the search and remote access features\functions were superior (and still are).
Read full review Tungsten Automation (formerly Kofax)
I think
Adobe Acrobat is very slow and does not perform well with large documents. I often have documents that are thousands of pages long and with Adobe it's very difficult to open and load the document, let alone make changes. Kofax Power PDF, on the other hand, responds and performs well regardless of the document size.
Read full review Scalability Tungsten Automation (formerly Kofax)
Not really familiar since I'm the only person who uses it. But in the past it has been my understanding that Power PDF was offered only on a single-license basis, so it's been expensive for me to use it at home and at work because I had to pay for it on my own. In my current position management supports it so I at least only have to pay for it once.
Read full review Return on Investment Improved mobility Eliminated issues with strucutre The conversion was difficult, not ND fault, change is hard, but training and support helped. Read full review Tungsten Automation (formerly Kofax)
Saved time and paper putting together binders of documents or Affidavits electronically, not to mention very functional when working from home! It's one price, no monthly or yearly payments. I loved Kofax Power PDF so much that when I moved to a smaller firm I recommended it as a good purchase for the company to invest in. Read full review ScreenShots Tungsten Power PDF Screenshots