What users are saying about
3 Ratings
2 Ratings
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Score 8.3 out of 100
3 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

NetSuite SuiteBilling

Subscription-based billing where usage fluctuates is what NetSuite SuiteBilling was made for. The ability to add and remove products to a subscription is equally useful. Companies with flat-rate pricing and limited product offerings likely would not see much benefit.
Ian Larkin | TrustRadius Reviewer

TeamUp

This is perfect for our small team when we all need to be able to what each other is doing. It is nice that we are all able to add and edit events. I'm not sure what scenarios would be less appropriate because I can see it being used individually instead of by teams but large teams would probably have a hard time using it in the same way we do.
Andrea Mitchell, MSW, APSW | TrustRadius Reviewer

Pros

NetSuite SuiteBilling

  • Subscription billing with changing usage.
  • Consolidated invoicing.
  • Additional reporting specific to the software industry.
Ian Larkin | TrustRadius Reviewer

TeamUp

  • Multiple schedule's on one calendar.
  • Easy to switch between calendars.
Andrea Mitchell, MSW, APSW | TrustRadius Reviewer

Cons

NetSuite SuiteBilling

  • Data migration is cumbersome.
  • Billing frequency could be more customizable.
Ian Larkin | TrustRadius Reviewer

TeamUp

  • Need more variability in colors.
  • Some colors can't be seen when too many people are assigned to one appointment.
Andrea Mitchell, MSW, APSW | TrustRadius Reviewer

Support Rating

NetSuite SuiteBilling

NetSuite SuiteBilling 8.0
Based on 1 answer
NetSuite SuiteBilling is typically very fast to not only respond, but resolve any issues we face.
Ian Larkin | TrustRadius Reviewer

TeamUp

TeamUp 10.0
Based on 2 answers
I cannot recall ever having to use customer support which I guess is a 10 because it works so well I don't need help.
Andrea Mitchell, MSW, APSW | TrustRadius Reviewer

Alternatives Considered

NetSuite SuiteBilling

Salesforce offered a similar product; however, our revenue is not currently handled by Salesforce; NetSuite SuiteBilling handles it. Keeping rev rec in one area was essential to us as well as receiving the proper support for a reasonable price.
Ian Larkin | TrustRadius Reviewer

TeamUp

Briefly used Google Calendar but it does not work for teams well because it is linked to one person's account.
Andrea Mitchell, MSW, APSW | TrustRadius Reviewer

Return on Investment

NetSuite SuiteBilling

  • Invoice processing time has decreased.
  • Invoicing errors have decreased.
  • Less manual data entry.
Ian Larkin | TrustRadius Reviewer

TeamUp

  • Fits with out team approach to services.
  • Unsure if it is HIPAA compliant so I worry about using names.
Andrea Mitchell, MSW, APSW | TrustRadius Reviewer

Pricing Details

NetSuite SuiteBilling

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TeamUp

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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