What users are saying about
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Top Rated
721 Ratings
9 Ratings
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Score 8.6 out of 100

QuickBooks Desktop Pro

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Top Rated
721 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Netsuite SuiteSuccess

We used Netsuite [SuiteSuccess] for lots of things1. Inventory2. Email trigger on shipment3. Reporting
sandeep singh | TrustRadius Reviewer

QuickBooks Desktop Pro

It's well suited for large offices with multiple accountants that are located in the same building. The desktop version is very secure in my opinion, more so than the online version. It was no longer suited for us once we started working remotely and it seems like we get paid faster with the online version versus desktop.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Netsuite SuiteSuccess
QuickBooks Desktop Pro
8.8
Pay calculation
Netsuite SuiteSuccess
QuickBooks Desktop Pro
9.0
Benefit plan administration
Netsuite SuiteSuccess
QuickBooks Desktop Pro
8.2
Direct deposit files
Netsuite SuiteSuccess
QuickBooks Desktop Pro
9.0
Salary revision and increment management
Netsuite SuiteSuccess
QuickBooks Desktop Pro
9.0
Reimbursement management
Netsuite SuiteSuccess
QuickBooks Desktop Pro
9.0

Customization

Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.2
API for custom integration
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.1
Plug-ins
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.4

Security

Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.8
Single sign-on capability
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.9
Role-based user permissions
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.6

Reporting & Analytics

Netsuite SuiteSuccess
QuickBooks Desktop Pro
8.2
Dashboards
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.9
Standard reports
Netsuite SuiteSuccess
QuickBooks Desktop Pro
8.6
Custom reports
Netsuite SuiteSuccess
QuickBooks Desktop Pro
8.1

General Ledger and Configurable Accounting

Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.6
Accounts payable
Netsuite SuiteSuccess
QuickBooks Desktop Pro
8.5
Accounts receivable
Netsuite SuiteSuccess
QuickBooks Desktop Pro
8.4
Cash management
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.6
Bank reconciliation
Netsuite SuiteSuccess
QuickBooks Desktop Pro
8.9
Expense management
Netsuite SuiteSuccess
QuickBooks Desktop Pro
8.1
Time tracking
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.0
Fixed asset management
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.9
Multi-currency support
Netsuite SuiteSuccess
QuickBooks Desktop Pro
6.6
Multi-division support
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.7
Regulations compliance
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.1
Electronic tax filing
Netsuite SuiteSuccess
QuickBooks Desktop Pro
8.4
Self-service portal
Netsuite SuiteSuccess
QuickBooks Desktop Pro
6.7
Global Financial Support
Netsuite SuiteSuccess
QuickBooks Desktop Pro
6.0
Primary and Secondary Ledgers
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.8
Intercompany Accounting
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.4
Localizations
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.4
Journals and Reconciliations
Netsuite SuiteSuccess
QuickBooks Desktop Pro
8.3
Enterprise Accounting
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.1
Configurable Accounting
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.5
Centralized Rules Framework
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.3
Standardized Processes
Netsuite SuiteSuccess
QuickBooks Desktop Pro
8.0

Inventory Management

Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.1
Inventory tracking
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.9
Automatic reordering
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.0
Location management
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.3
Manufacturing module
Netsuite SuiteSuccess
QuickBooks Desktop Pro
6.2

Order Management

Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.6
Pricing
Netsuite SuiteSuccess
QuickBooks Desktop Pro
8.3
Order entry
Netsuite SuiteSuccess
QuickBooks Desktop Pro
8.0
Credit card processing
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.8
Cost of goods sold
Netsuite SuiteSuccess
QuickBooks Desktop Pro
8.3
Order Orchestration
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.2
End-to-end order visibility
Netsuite SuiteSuccess
QuickBooks Desktop Pro
7.4
Order exception Resolution
Netsuite SuiteSuccess
QuickBooks Desktop Pro
6.5

Pros

Netsuite SuiteSuccess

  • Our highly-customized approval routing for expense reports creates ease and flexibility for our accounting department.
  • Using the non-profit features, we are now able to track donations at both the household and individual levels. Having the option to run donor reports on a single person or on the whole household has cut down lots of hours that was spent on manual data manipulation.
  • With financial segmentation, we can easily track expenses by location, department, and grants.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

  • It is easy to manage and adjust inventory on hand.
  • It is easy to make reports and customize them to your needs.
  • We also use it to pay our employees directly.
  • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
Matt Wipf | TrustRadius Reviewer

Cons

Netsuite SuiteSuccess

  • It does NOT have a fully-functional CRM. We cannot readily see donor data in on easy place.
  • The layout of the budget doesn't lock column and row headers, so you cannot see the cell you're entering budget values.
  • There are too many challenges to note. We have tried working with their support team, and they were unable to fix the many, many problems we were having. It was that interaction that helped solidify the decision to find a different CRM and Accounting solution(s).
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

  • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
  • QuickBooks Desktop Pro does not have 2FA.
  • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
Tony Lamm | TrustRadius Reviewer

Likelihood to Renew

Netsuite SuiteSuccess

No score
No answers yet
No answers on this topic

QuickBooks Desktop Pro

QuickBooks Desktop Pro 10.0
Based on 18 answers
We've used the program for more than 20 years in our firm both with clients and as our software. For the cost and value of the program it works well for our firms needs and desires for an accounting software program. At this point to switch would not make sense.
Anonymous | TrustRadius Reviewer

Usability

Netsuite SuiteSuccess

No score
No answers yet
No answers on this topic

QuickBooks Desktop Pro

QuickBooks Desktop Pro 8.3
Based on 30 answers
It is a great software that does everything a small business needs it to do, but there are just a few bugs and quirks that make additional software necessary. The slowness of the software occasionally might eventually be overshadowed by the quickness of cloud-based software though.
Alexis Lewis | TrustRadius Reviewer

Reliability and Availability

Netsuite SuiteSuccess

No score
No answers yet
No answers on this topic

QuickBooks Desktop Pro

QuickBooks Desktop Pro 8.3
Based on 4 answers
I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
Anonymous | TrustRadius Reviewer

Support Rating

Netsuite SuiteSuccess

No score
No answers yet
No answers on this topic

QuickBooks Desktop Pro

QuickBooks Desktop Pro 6.0
Based on 36 answers
They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.
Dana Friedman | TrustRadius Reviewer

In-Person Training

Netsuite SuiteSuccess

No score
No answers yet
No answers on this topic

QuickBooks Desktop Pro

QuickBooks Desktop Pro 9.0
Based on 2 answers
Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
Chuck Bunn | TrustRadius Reviewer

Implementation Rating

Netsuite SuiteSuccess

No score
No answers yet
No answers on this topic

QuickBooks Desktop Pro

QuickBooks Desktop Pro 9.0
Based on 12 answers
We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
Erika Neilson | TrustRadius Reviewer

Alternatives Considered

Netsuite SuiteSuccess

We used Salesforce as CRM we feel Salesforce is more flexible as CRM system
sandeep singh | TrustRadius Reviewer

QuickBooks Desktop Pro

Zoho had great end-user support and it was almost as simple to learn and was as easy to use. But its reports were not as [customizable] as QuickBooks Desktop Pro, and its job cost and department accounting [were] more cumbersome than QuickBooks Desktop Pro was. In addition, while I like an underdog (Zoho) the fact is that it is easier to find staff that [is] comfortable with QuickBooks Desktop Pro than anything else on the market.
Anonymous | TrustRadius Reviewer

Return on Investment

Netsuite SuiteSuccess

  • We have been able to produce accurate and powerful data that's resulted in new grants being awarded.
  • We are able to see Customer and Donor involvement in one system now, resulting in greater understanding of depth of relationships across the organization.
  • We cut annual and monthly costs by implementing NetSuite and rolling our Donor relations CRM, client relations CRM, Accounting, and Expense reporting into one system.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

  • QuickBooks Desktop Pro is a no hassle accounting solution that ticks a lot of boxes. It almost never disappoints and organizations will usually keep using it for many years. If anything, the only time I've seen an organization migrate away from it is if they have specific accounting needs, or if the organization has grown to the point that they need a more robust accounting solution. Even then, QuickBooks can usually be maintained within another accounting software system for specific functions, like A/R & A/P for example.
Ryan Husbands, MBA, CPA | TrustRadius Reviewer

Pricing Details

Netsuite SuiteSuccess

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Desktop Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Netsuite SuiteSuccess
7.9
QuickBooks Desktop Pro
8.3

Likelihood to Renew

Netsuite SuiteSuccess
QuickBooks Desktop Pro
10.0

Usability

Netsuite SuiteSuccess
QuickBooks Desktop Pro
8.3

Reliability and Availability

Netsuite SuiteSuccess
QuickBooks Desktop Pro
8.3

Support Rating

Netsuite SuiteSuccess
QuickBooks Desktop Pro
6.0

In-Person Training

Netsuite SuiteSuccess
QuickBooks Desktop Pro
9.0

Implementation Rating

Netsuite SuiteSuccess
QuickBooks Desktop Pro
9.0

Scalability

Netsuite SuiteSuccess
QuickBooks Desktop Pro
8.0

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