9 Ratings
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Score 8.6 out of 100
3 Ratings
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Score 8 out of 100

Likelihood to Recommend

Netsuite SuiteSuccess

We used Netsuite [SuiteSuccess] for lots of things1. Inventory2. Email trigger on shipment3. Reporting
sandeep singh | TrustRadius Reviewer

Handshake B2B Commerce, from Shopify

Handshake is useful and handy when you have no options out of the box using SharePoint. Handshake is an easy choice and with a little help from a Handshake expert, you can achieve your business solution.
Anonymous | TrustRadius Reviewer

Pros

Netsuite SuiteSuccess

  • Our highly-customized approval routing for expense reports creates ease and flexibility for our accounting department.
  • Using the non-profit features, we are now able to track donations at both the household and individual levels. Having the option to run donor reports on a single person or on the whole household has cut down lots of hours that was spent on manual data manipulation.
  • With financial segmentation, we can easily track expenses by location, department, and grants.
Anonymous | TrustRadius Reviewer

Handshake B2B Commerce, from Shopify

  • Querying SQL database on-premises in SharePoint online is the biggest benefit of using Handshake.
  • Displaying file site document repository folder structure on SharePoint online using Handshake.
Anonymous | TrustRadius Reviewer

Cons

Netsuite SuiteSuccess

  • It does NOT have a fully-functional CRM. We cannot readily see donor data in on easy place.
  • The layout of the budget doesn't lock column and row headers, so you cannot see the cell you're entering budget values.
  • There are too many challenges to note. We have tried working with their support team, and they were unable to fix the many, many problems we were having. It was that interaction that helped solidify the decision to find a different CRM and Accounting solution(s).
Anonymous | TrustRadius Reviewer

Handshake B2B Commerce, from Shopify

  • Improve the performance on load page for all Handshake skins.
  • Need an easier way to understand creating and debugging Handshake skins.
  • They should improve on customer support.
  • Their Jump Start for Intranet portal should be more user friendly and easier to implement in reality, not just in theory.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Netsuite SuiteSuccess

We used Salesforce as CRM we feel Salesforce is more flexible as CRM system
sandeep singh | TrustRadius Reviewer

Handshake B2B Commerce, from Shopify

I have used Layer2Soutions & See Unity. These were not 100% satisfactory in terms of what we were looking for and they were also expensive.
Anonymous | TrustRadius Reviewer

Return on Investment

Netsuite SuiteSuccess

  • We have been able to produce accurate and powerful data that's resulted in new grants being awarded.
  • We are able to see Customer and Donor involvement in one system now, resulting in greater understanding of depth of relationships across the organization.
  • We cut annual and monthly costs by implementing NetSuite and rolling our Donor relations CRM, client relations CRM, Accounting, and Expense reporting into one system.
Anonymous | TrustRadius Reviewer

Handshake B2B Commerce, from Shopify

  • We were able to quickly put out a portal using Handshake on SharePoint online when our firm was merging with another firm.
Anonymous | TrustRadius Reviewer

Pricing Details

Netsuite SuiteSuccess

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Handshake B2B Commerce, from Shopify

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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