What users are saying about
368 Ratings
15 Ratings
368 Ratings
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Score 7.1 out of 100
15 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

ZipBooks

ZipBooks is really strong for small businesses (and non-profits like the ones I help manage). It may not yet be ready to handle medium or large businesses given the deep, niche functionality that is sometimes required in those cases.
Dave Grow | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
ZipBooks
Pay calculation
NetSuite
4.8
ZipBooks
Benefit plan administration
NetSuite
5.0
ZipBooks
Direct deposit files
NetSuite
5.0
ZipBooks
Salary revision and increment management
NetSuite
6.0
ZipBooks
Reimbursement management
NetSuite
6.0
ZipBooks

Customization

NetSuite
6.5
ZipBooks
9.1
API for custom integration
NetSuite
6.5
ZipBooks
9.1
Plug-ins
NetSuite
6.4
ZipBooks
9.1

Security

NetSuite
7.6
ZipBooks
9.5
Single sign-on capability
NetSuite
7.7
ZipBooks
9.7
Role-based user permissions
NetSuite
7.4
ZipBooks
9.3

Reporting & Analytics

NetSuite
6.3
ZipBooks
10.0
Dashboards
NetSuite
6.6
ZipBooks
10.0
Standard reports
NetSuite
6.2
ZipBooks
10.0
Custom reports
NetSuite
6.1
ZipBooks

General Ledger and Configurable Accounting

NetSuite
6.8
ZipBooks
8.8
Accounts payable
NetSuite
7.2
ZipBooks
Accounts receivable
NetSuite
7.3
ZipBooks
8.0
Global Financial Support
NetSuite
6.9
ZipBooks
Primary and Secondary Ledgers
NetSuite
7.7
ZipBooks
Intercompany Accounting
NetSuite
6.8
ZipBooks
Localizations
NetSuite
7.7
ZipBooks
Journals and Reconciliations
NetSuite
6.9
ZipBooks
Enterprise Accounting
NetSuite
7.6
ZipBooks
Configurable Accounting
NetSuite
7.6
ZipBooks
Centralized Rules Framework
NetSuite
5.9
ZipBooks
Standardized Processes
NetSuite
7.7
ZipBooks
Bank reconciliation
NetSuite
ZipBooks
8.0
Expense management
NetSuite
ZipBooks
10.0
Time tracking
NetSuite
ZipBooks
9.0
Multi-currency support
NetSuite
ZipBooks
9.1

Inventory Management

NetSuite
5.4
ZipBooks
Inventory tracking
NetSuite
6.1
ZipBooks
Automatic reordering
NetSuite
5.4
ZipBooks
Location management
NetSuite
5.5
ZipBooks
Manufacturing module
NetSuite
4.7
ZipBooks

Order Management

NetSuite
6.7
ZipBooks
9.2
Pricing
NetSuite
6.7
ZipBooks
Order entry
NetSuite
6.1
ZipBooks
Credit card processing
NetSuite
7.2
ZipBooks
10.0
Cost of goods sold
NetSuite
6.9
ZipBooks
8.5
Order Orchestration
NetSuite
6.8
ZipBooks
End-to-end order visibility
NetSuite
7.0
ZipBooks
Order exception Resolution
NetSuite
6.2
ZipBooks

Subledger and Financial Process

NetSuite
6.8
ZipBooks
Automated Invoice Processing
NetSuite
7.3
ZipBooks
Shared Services Payments
NetSuite
6.4
ZipBooks
Billings Management
NetSuite
6.8
ZipBooks
Customer Receipt Applications
NetSuite
6.8
ZipBooks
Customer Collections
NetSuite
7.2
ZipBooks
Revenue Recognition
NetSuite
7.6
ZipBooks
Cash Management
NetSuite
6.5
ZipBooks
Asset Management
NetSuite
5.8
ZipBooks
Travel & Expense Management
NetSuite
6.8
ZipBooks
Budgetary Control & Encumbrance Accounting
NetSuite
6.8
ZipBooks
Period Close
NetSuite
7.6
ZipBooks
Transactions Tax
NetSuite
6.9
ZipBooks
Subledger Reconciliations
NetSuite
6.7
ZipBooks
3rd Party Accounting Systems
NetSuite
5.5
ZipBooks

Project Financial Management

NetSuite
6.1
ZipBooks
Budgeting and Forecasting
NetSuite
5.5
ZipBooks
Project Costing
NetSuite
6.4
ZipBooks
Cost Capture
NetSuite
6.6
ZipBooks
Capital Project Management
NetSuite
6.8
ZipBooks
Customer Invoicing
NetSuite
6.6
ZipBooks
Customer Contract Compliance
NetSuite
7.4
ZipBooks
Project Revenue Recognition
NetSuite
6.0
ZipBooks
Project Financial Performance Analysis
NetSuite
6.2
ZipBooks
Project Financials Dashboard
NetSuite
5.8
ZipBooks
Real-time Financial Reporting
NetSuite
6.3
ZipBooks
Embedded Business Intelligence
NetSuite
4.7
ZipBooks
Project Planning Collaboration
NetSuite
4.9
ZipBooks

Project Execution Management

NetSuite
6.1
ZipBooks
Project Planning and Scheduling
NetSuite
5.1
ZipBooks
Project Manager Dashboard
NetSuite
4.8
ZipBooks
Resource Manager Dashboard
NetSuite
4.4
ZipBooks
Task Insight for Project Managers
NetSuite
6.0
ZipBooks
Project Manager Mobile Functionality
NetSuite
6.6
ZipBooks
Team Member Task Collaboration
NetSuite
6.0
ZipBooks
Team Member Mobile Functionality
NetSuite
6.7
ZipBooks
Project Candidate Search
NetSuite
6.4
ZipBooks
Project Candidate Comparison and Analysis
NetSuite
6.4
ZipBooks
Defineable Resource Pools
NetSuite
6.4
ZipBooks
Defineable Resource Pools
NetSuite
6.4
ZipBooks
Talent Profiles
NetSuite
5.9
ZipBooks
Real-Time Project Reporting
NetSuite
6.4
ZipBooks
Absence Management
NetSuite
7.0
ZipBooks
Product Lifecycle Management
NetSuite
7.0
ZipBooks

Grants Management

NetSuite
6.5
ZipBooks
Award Lifecycle Management
NetSuite
6.7
ZipBooks
Spending Control
NetSuite
6.7
ZipBooks
Indirect Cost Management
NetSuite
6.7
ZipBooks
Billing
NetSuite
5.8
ZipBooks

Procurement

NetSuite
6.6
ZipBooks
Sourcing Team Collaboration
NetSuite
7.2
ZipBooks
Sourcing Analysis
NetSuite
6.5
ZipBooks
Bids Analyzed and Compared
NetSuite
6.5
ZipBooks
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
ZipBooks
Contract Authoring
NetSuite
6.1
ZipBooks
Contract Compliance Management
NetSuite
6.1
ZipBooks
Contract History
NetSuite
6.1
ZipBooks
Contract Renewal Automation
NetSuite
6.0
ZipBooks
Contract Repository
NetSuite
6.0
ZipBooks
Contract Standardization and Enforcement
NetSuite
6.0
ZipBooks
Electronic Signatures
NetSuite
6.5
ZipBooks
Invoice Automated Matching
NetSuite
6.5
ZipBooks
Purchasing Risk and Compliance Management
NetSuite
6.5
ZipBooks
Requisitions-to-Purchase Orders Integrated
NetSuite
7.2
ZipBooks
Spend Compliance Management
NetSuite
7.7
ZipBooks
Supplier Assessment
NetSuite
7.0
ZipBooks
Supplier Communication and Collaboration
NetSuite
7.2
ZipBooks
Supplier Management
NetSuite
7.8
ZipBooks
Supplier Portal
NetSuite
7.0
ZipBooks

Risk Management

NetSuite
6.7
ZipBooks
Risk Repository
NetSuite
7.0
ZipBooks
Control Management
NetSuite
6.5
ZipBooks
Control Mapping
NetSuite
6.4
ZipBooks
Control Efficiency Assessments
NetSuite
6.4
ZipBooks
Automated Control Assessments
NetSuite
6.4
ZipBooks
Assessment Capture
NetSuite
7.0
ZipBooks
Issue Detection
NetSuite
7.0
ZipBooks
Automatic Notification
NetSuite
7.0
ZipBooks
Remediation and Certification
NetSuite
6.4
ZipBooks

Logistics

NetSuite
4.3
ZipBooks
Transportation Planning and Optimization
NetSuite
4.2
ZipBooks
Transportation Sourcing Management
NetSuite
4.2
ZipBooks
Transportation Process Integration
NetSuite
5.1
ZipBooks
Transportation Execution Management
NetSuite
4.1
ZipBooks
Freight Payment Automation
NetSuite
4.1
ZipBooks
Trade Management
NetSuite
3.6
ZipBooks
Trade Regulatory Compliance Management
NetSuite
6.0
ZipBooks
Customs Entry Management
NetSuite
4.1
ZipBooks
Customs Document Management
NetSuite
3.4
ZipBooks
Customs Document Collaboration
NetSuite
3.1
ZipBooks
Fulfillment Management
NetSuite
3.9
ZipBooks
Inventory Visibility
NetSuite
5.0
ZipBooks
Warehouse Workforce Management
NetSuite
4.4
ZipBooks

Manufacturing

NetSuite
5.2
ZipBooks
Production Process Design
NetSuite
4.9
ZipBooks
Supply Chain Business Flows
NetSuite
4.2
ZipBooks
Production Management
NetSuite
4.2
ZipBooks
Contracted Manufacturing Management
NetSuite
3.9
ZipBooks
Configuration Management
NetSuite
7.7
ZipBooks
Work Definition
NetSuite
3.6
ZipBooks
Work Execution
NetSuite
4.5
ZipBooks
Advanced Fulfillment
NetSuite
7.3
ZipBooks
Manufacturing Costs
NetSuite
6.3
ZipBooks

Supply Chain

NetSuite
5.1
ZipBooks
Forecasting
NetSuite
4.7
ZipBooks
Inventory Planning
NetSuite
4.1
ZipBooks
Multi-tier Supply Chain Planning
NetSuite
6.8
ZipBooks
Performance Monitoring
NetSuite
4.8
ZipBooks

Product Lifecycle Management

NetSuite
4.7
ZipBooks
Ideation Management
NetSuite
4.6
ZipBooks
Requirements Management
NetSuite
7.0
ZipBooks
Proposal Management
NetSuite
3.6
ZipBooks
Innovation Portfolio Management
NetSuite
4.1
ZipBooks
Product Master Data Management
NetSuite
4.1
ZipBooks
Vendor Portal
NetSuite
4.7
ZipBooks
Project Portfolio Management
NetSuite
4.6
ZipBooks

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

ZipBooks

  • Invoicing is particularly easy-to-use, quick, clean and beautiful. GREAT for branding.
  • The time tracker was unexpected, but very useful and integrates well with the invoicing. Leads to quick invoicing every time.
  • Customer support is phenomenal -- the support staff is friendly and helpful.
  • Although they are a new company, they are definitely on the right track!
  • I recommend this software to clients, colleagues, and friends alike, mostly for it quick and beautiful invoicing.
  • They do what they can to live up to their name! It doesn't take very long to get set up, or very long to create a complete invoice and send it to the right person.
Diego Lucero | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

ZipBooks

  • There is some difficulty with a need to learn the use of the menus, they are not open and click, at the moment, the user needs to open the menu then using the pad keys scroll down and use enter to select from the drop-down menu. A mouse does not work.
Kenneth Shumaker | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

ZipBooks

No score
No answers yet
No answers on this topic

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

ZipBooks

No score
No answers yet
No answers on this topic

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

ZipBooks

No score
No answers yet
No answers on this topic

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

ZipBooks

No score
No answers yet
No answers on this topic

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

ZipBooks

No score
No answers yet
No answers on this topic

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

ZipBooks

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

ZipBooks

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

ZipBooks

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

ZipBooks

I've primarily compared ZipBooks vs. Quickbooks because I've used Quickbooks at larger companies before. ZipBooks was the right fit for a smaller organization because it still had all the core features of Quickbooks but at a dramatically lower price that fits the budget.
Dave Grow | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

ZipBooks

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

ZipBooks

  • ZipBooks is entirely affordable, and with my current $15/mo payments, I get ROI pretty quickly.
  • Invoices are simple and easy to make, while staying beautiful and functional at the same time. This saves me TIME, which means that I don't need to spend 15-20 minutes fiddling with the software to make it do what I want it to do. It just works. And that means, I can spend more time doing client work, and managing projects and sales.
Diego Lucero | TrustRadius Reviewer

Screenshots

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite Editions & Modules

Additional Pricing Details

ZipBooks

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ZipBooks Editions & Modules

Edition
ZipBooks Starter$0
ZipBooks Smarter$15
ZipBooks Sophisticated$35
ZipBooks AccountantCustom
    Additional Pricing Details
    See full pricing breakdown here: https://zipbooks.com/pricing/

    Rating Summary

    Likelihood to Recommend

    NetSuite
    5.9
    ZipBooks
    9.0

    Likelihood to Renew

    NetSuite
    8.0
    ZipBooks

    Usability

    NetSuite
    9.0
    ZipBooks

    Reliability and Availability

    NetSuite
    9.4
    ZipBooks

    Performance

    NetSuite
    7.7
    ZipBooks

    Support Rating

    NetSuite
    1.0
    ZipBooks

    In-Person Training

    NetSuite
    7.3
    ZipBooks

    Online Training

    NetSuite
    8.0
    ZipBooks

    Implementation Rating

    NetSuite
    7.3
    ZipBooks

    Scalability

    NetSuite
    8.4
    ZipBooks

    Add comparison