What users are saying about
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Top Rated
154 Ratings
41 Ratings
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Score 8 out of 100

PagerDuty

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Top Rated
154 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Netwrix Data Security Platform

Netwrix Auditor is well suited to perform audit data collection on many types of servers that require audit data to be collected. It runs fairly quickly and usually informs you if something went wrong in the data collection. They do need to have better documentation and some form of internal documentation to help the users who understand what is happening in their system to help them through the process of figuring out when something went wrong.
Glenn Jones | TrustRadius Reviewer

PagerDuty

Well suited scenarios:- It is helpful in monitoring and in the aggregation of alerts - It helps in sending sign to take appropriate actions once the threshold is achieved.Less suited scenarios:- It doesn’t have ‘default route’ option unlike some of its competitors which makes it time consuming.
- It has a high per user cost as compared to its competitors
Anonymous | TrustRadius Reviewer

Pros

Netwrix Data Security Platform

  • Netwrix Auditor sends out warnings to users when their passwords are close to expiring. This saves us some headache, because if they have any problems with changing their password, we can help them before they get locked out.
  • The notifications for multiple failed logons is a lifesaver. Very useful for spotting suspicious activity!
  • I love the way that you can create your own custom notifications and reports through the "Search" function. You can pick the "What", "Where", and "When" for the event you want to monitor and set up email email reports for them.
Matt Rogers | TrustRadius Reviewer

PagerDuty

  • Great scheduling capability. You can define very precise schedules for your agents and PagerDuty will condense that down into a simple on-call schedule.
  • PagerDuty will integrate with just about anything. They have a fantastic API and a huge library of integrations already built, plus the ability to use good old email.
  • The live call routing feature, while an extra add-on, is an awesome extension to PagerDuty.
Anonymous | TrustRadius Reviewer

Cons

Netwrix Data Security Platform

  • They have a screen capture function that I have never been able to get to work properly. However, I have never called their support on this issue so it is not necessarily a big ding against them. I am only mildly interested in this feature. We have enough network monitoring so I already know what my users are doing I don't need a capture.
Jon Gabriel Bolland II | TrustRadius Reviewer

PagerDuty

  • Adjusting a schedule when people join or leave a team can be annoying when attempting to get a schedule to put a certain person on a certain calendar week.
  • While it has gotten better, there were issues with PagerDuty coming as new numbers and users thinking it was spam and ignoring/blocking the numbers. Took some user training.
  • Even when you know where the schedules are in PagerDuty, navigating to them from the main page takes some effort.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Netwrix Data Security Platform

Netwrix Data Security Platform 8.0
Based on 1 answer
We have renewed already the licensing of the product minus SQL Server and Oracle Database because the organisation believes the modules are very expensive and have identified a different product for auditing DatabasesOther modules are very important like the User Activity monitor, AD queries that we can not get from the native AD itself or you have to run complicated powershell scripts!Easy to use interfacePre-defined ReportsEasy way to subscribe to important alerts e.g Privilege account group membership changes
Junie Johwa | TrustRadius Reviewer

PagerDuty

PagerDuty 9.2
Based on 4 answers
Understanding when the customer experience is degraded is essential to our business. Everyone understands how to use PagerDuty and it is integrated with our playbooks for responding to emergencies. PagerDuty is reliable, and provides the features we require.
Anonymous | TrustRadius Reviewer

Usability

Netwrix Data Security Platform

Netwrix Data Security Platform 8.0
Based on 1 answer
The product has user friend pre-defined queries which takes off the stress and horrors of having to query Active Directory with complex Powershell scripts!You can subscribe to certain functions when they are done and you get an alert e.g privileged accounts actions and you don't need to have programming skillsThe product has a desktop version of the software and donot have to login to the server all the time you need to use it.You can see very fast the posture of your environment of the overview screen and deduce what exactly is wrong and what has to be done
Junie Johwa | TrustRadius Reviewer

PagerDuty

PagerDuty 10.0
Based on 3 answers
As I've been using this app for the last 3 years, I would like to see a few additions, like exposing the "create slack channel" option from the mobile app, rather than just from the PD website from the specific incident
Dawud Bey | TrustRadius Reviewer

Support Rating

Netwrix Data Security Platform

Netwrix Data Security Platform 8.9
Based on 5 answers
Customer support has always been fast and helpful when we run into any issues. The smaller issues are usually resolved within a day or two. It is great support and I feel like I am in good hands anytime an issue comes up. However, we don't run into many issues
Anonymous | TrustRadius Reviewer

PagerDuty

PagerDuty 8.8
Based on 104 answers
I can reach support via email or online chat functionality. It helped me in the initial configuration and also how to best setup. The response time is very fast for any question I brought forward. The support analysts were very knowledgeable about the products and its functionality. They were respectful of what stage of use the customer is at.
Anonymous | TrustRadius Reviewer

Implementation Rating

Netwrix Data Security Platform

Netwrix Data Security Platform 7.0
Based on 3 answers
Make sure you trial the software and understand the fundamentals of each module that you are interested inMake sure you get the buy in from both Management and most importantly your team members (the product users) for a successful implementationWatch the webinars of the product from the product website
Junie Johwa | TrustRadius Reviewer

PagerDuty

PagerDuty 10.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Netwrix Data Security Platform

I tried a demo of a competing software, whose name escapes me, and was completely lost. I didn't know how to find anything or how to use it if I did. Their support documentation didn't help very much either. That's why I appreciated the guidance Netwrix provides on usage and value of their product.
Kyle Michelli, CIA | TrustRadius Reviewer

PagerDuty

When we selected PagerDuty, we evaluated a few other solutions including Moogsoft, BigPanda, VictorOps and Splunk Enterprise. We decided on PagerDuty specifically for the automated on-call escalation capabilities. At the time when we subscribed to PagerDuty, event management was still very early and it was not a core strength. In comparison, event/alert management is a core competency of the other platforms. However, in the other platforms lacked automated on-call capabilities or partnered with PagerDuty to deliver the capability. To carry two solutions didn't make financial sense at the time. Therefore, we went down the path of PagerDuty leveraging the beta event management capabilities. Since then, the event management capabilities are very sound and exactly what we need.
Anonymous | TrustRadius Reviewer

Return on Investment

Netwrix Data Security Platform

  • Positive: Greater confidence from management to the engineering team as pro-active monitoring is taking place.
  • Positive: Engineers have a tool that can look into logs across the fleet of servers/network devices.
  • Negative: Can be quite time consuming to set up/ train to be competent in the software.
Joanna Murphy | TrustRadius Reviewer

PagerDuty

  • PagerDuty has had a positive ROI on the overall business because it notifies on call users ahead of time to allow them to resolve incidents before the business starts. This is critical for time-sensitive dependent businesses.
  • PagerDuty saves time and effort for the Tech Operations support who monitors all the applications 24/7. Upon an alert, the user is notified before a Tech Operations person realizes there is a problem.
  • PagerDuty allows on call users to quickly acknowledge, manage and resolve incidents on their mobile app.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Netwrix Data Security Platform

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Netwrix Data Security Platform Editions & Modules

Additional Pricing Details

PagerDuty

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

PagerDuty Editions & Modules

Edition
Free$01
Professional$192
Business$393
Digital OperationsContact sales team
  1. per month
  2. per 5 users/per month
  3. per user/per month
Additional Pricing Details

Add comparison