What users are saying about
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Top Rated
252 Ratings
Top Rated
244 Ratings

New Relic

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Top Rated
252 Ratings
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Score 8.5 out of 100
Top Rated
244 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • Selenium is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating

Likelihood to Recommend

8.5

New Relic

85%
111 Ratings
9.3

Selenium

93%
55 Ratings

Likelihood to Renew

7.3

New Relic

73%
10 Ratings
9.2

Selenium

92%
6 Ratings

Usability

5.8

New Relic

58%
5 Ratings
8.7

Selenium

87%
6 Ratings

Availability

10.0

New Relic

100%
2 Ratings

Selenium

N/A
0 Ratings

Performance

8.0

New Relic

80%
2 Ratings

Selenium

N/A
0 Ratings

Support Rating

7.6

New Relic

76%
7 Ratings
8.1

Selenium

81%
19 Ratings

Implementation Rating

7.0

New Relic

70%
9 Ratings
9.0

Selenium

90%
6 Ratings

Product Scalability

8.0

New Relic

80%
1 Rating

Selenium

N/A
0 Ratings

Likelihood to Recommend

New Relic

I think New Relic's APM is a great feature if you are running Ruby on Rails because ActiveRecord can abstract away the actual performance of your endpoint logic. It very easily allows you to identify endpoints that are taking too long, endpoints that have good throughput, and how the overall functionality is affecting the end-user experience. It also has many other monitoring features that can be great for companies that manage their own infrastructure.
Anonymous | TrustRadius Reviewer

Selenium

Selenium is one of the few tools on the market that allows interaction with a browser that is open-source, so it would be really hard to fault/beat it. It's actually available to use in many languages (like Java, Javascript, Python, etc.), so it does cater to many out there. The use case is simple, but powerful, "to imitate a real user interacting with a webpage". This opens up so much in regards to Front end automation and will automate many of your test cases which you would normally manually perform, in a much slower and error-prone way. In addition, you could write scripts to act as tools, if say an API isn't exposed to you. For example, you could create scripts to register an account on a website with different randomised usernames each time. So not just limited to testing. The only downside is that Selenium could hit a scenario where it becomes stuck, then it will crash and require you to debug where it went wrong. But this is more down to the logic of the scripts rather than Selenium itself. You would need to know your product well to cater to these scenarios as Selenium won't handhold you to why things crash/fail.
Anonymous | TrustRadius Reviewer

Pros

New Relic

  • Monitor traffic rates and server usage on real time
  • Helps engineers to dive deep into an issue and guides them to the root cause
  • Provides high-level system health status of different components (ie. Server capacity, RPM, page load time, error rate..)
  • Near real time reporting
  • Links with deployment so easy to understand if an issue has occurred after a particular release
Meraz Haque | TrustRadius Reviewer

Selenium

  • For any web based UI automation, Selenium is the best tool out there to automate your tests.
  • It supports multiple coding languages like Java, Python, Ruby, C# etc.. to choose from.
  • There is a huge community of users and can get many answers on StackOverFlow.
  • It has lot of other plugins to make your tests even more efficient.
Anonymous | TrustRadius Reviewer

Cons

New Relic

  • It would be helpful if use cases for particularly a Windows installation, were provided to help determine which set of configuration files would be the one a group would want to control. I.e. potentially with a department trying to do DevOps, it's difficult to determine which team needs to have responsibility for what at times. The reason I mention this, is New Relic seems to in many ways be a tool that's useful for DevOps-related processes and staff.
  • On the main New Relic One site, sometimes a refresh option is available for new features. It would be helpful to see what the new features are in advance before trying this out. Particularly if doing a demo or a working season with another team.
  • I'm not aware of a page or specific site which describes/summarizes all of the different NR Products and their features.
  • Sometimes it's tricky to determine which product to use to accomplish a task.
Jim Locke, ITIL v3F, ITIL RCV | TrustRadius Reviewer

Selenium

  • Selenium is pretty user-friendly but sometimes tests tend to flake out. I'd say roughly one out of twenty tests yields a false positive.
  • Selenium software cannot read images. This is a minor negative because a free plug-in is available from alternate sources.
  • Slowness may be a minor factor with Selenium, though this is an issue with basically any testing software since waiting on a site to execute JavaScript requires the browser to wait for a particular action.
Anonymous | TrustRadius Reviewer

Pricing Details

New Relic

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

New Relic Editions & Modules

Edition
Standard$991
ProContact sales team
EnterpriseContact sales team
Telemetry Data Platform0.253
Incident Intelligence0.504
Free (Forever)$05
  1. per month per full user (after first free full user - unlimited free basic users)
  2. none
  3. per month per extra GB data ingest (after first free 100GB per month)
  4. per month per event (after first 1000 free events per month)
  5. No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Additional Pricing Details

Selenium

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Selenium Editions & Modules

Additional Pricing Details

Likelihood to Renew

New Relic

New Relic 7.3
Based on 10 answers
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
Anonymous | TrustRadius Reviewer

Selenium

Selenium 9.2
Based on 6 answers
We love this product mainly because of its high customization abilities and the ease of use. Moreover, its free and can be learned easily through online communities and videos. The tests are more consistent and reliable as compared to Manual tests. It has enabled us to test a large number of features all in one go, which would have impossible through manual tests. The reports generated at the end of the tests are really helpful for the QA and the development teams to get a fair view of the application.
Siddharth Walia | TrustRadius Reviewer

Usability

New Relic

New Relic 5.8
Based on 5 answers
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
Anonymous | TrustRadius Reviewer

Selenium

Selenium 8.7
Based on 6 answers
As I mentioned earlier, the reason I use Selenium is because there is a fairly widespread community of users, and user support services are at a good level. because the application is open source, it works on many platforms (Windows, Linux, IOS) without any problems. In addition, it gives us a lot of options for writing functional tests. For errors that we receive through the application, we can easily find the reasons for errors in the forums.
zahit bogus | TrustRadius Reviewer

Reliability and Availability

New Relic

New Relic 10.0
Based on 2 answers
we have never had any down time issues!!!
Jayson E. Conry | TrustRadius Reviewer

Selenium

No score
No answers yet
No answers on this topic

Performance

New Relic

New Relic 8.0
Based on 2 answers
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Jayson E. Conry | TrustRadius Reviewer

Selenium

No score
No answers yet
No answers on this topic

Support Rating

New Relic

New Relic 7.6
Based on 7 answers
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Jayson E. Conry | TrustRadius Reviewer

Selenium

Selenium 8.1
Based on 19 answers
Selenium does not have technical support available easily. You have to go through forums to get the information you need. However, there are excellent forums out there that make it easy to troubleshoot. The open-source flexibility makes it difficult to have dedicated support.
Anonymous | TrustRadius Reviewer

Implementation Rating

New Relic

New Relic 7.0
Based on 9 answers
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
Travis Crowder | TrustRadius Reviewer

Selenium

Selenium 9.0
Based on 6 answers
We did everything we needed to use it.Now we can execute our tests on different operational systems and browsers running few tests simultaneously.We also implemented Appium framework to execute our tests on mobile devices, such as iPhones, iPads, Android phones and tablets.We use SauceLabs for our test execution and Jenkins for continuous integration.
Dmitry Shyshkin | TrustRadius Reviewer

Alternatives Considered

New Relic

We selected New Relic since it was very dynamic and versatile to use. It works well in all aspects of monitoring, and observability and would allow having a focus on collaboration with different repeatable processes. Also, New Relic has a good focus on working well with CLI, UI, and API types of work.
Anonymous | TrustRadius Reviewer

Selenium

Sikuli is a GUI automation program that offers an alternative for web based (and any other engine) programs. Sikuli's native language is Python. However, users can customize the software with add-ons similar to Selenium add-ons. These add-ons extend the use of Sikuli to languages such as Java, JavaScript, many C based languages, etc.
Isaiah Hayes | TrustRadius Reviewer

Scalability

New Relic

New Relic 8.0
Based on 1 answer
It's easy to scale. However, it isn't as easy to keep track of costs and who own's what/
Jayson E. Conry | TrustRadius Reviewer

Selenium

No score
No answers yet
No answers on this topic

Return on Investment

New Relic

  • Gives us great visibility into what our services are doing at all times.
  • Alerts us quickly when there is a problem so we can address it with alacrity.
  • Gives us extremely customizable options in regards to how we want to track, store, and materialize our data.
Anonymous | TrustRadius Reviewer

Selenium

  • There hasn’t been a downside to using it yet other than we’ve got to update the programs we create for each change.
  • This has saved us hundreds of hours of manpower by allowing our automation engineer to rapid fire tests.
  • We are able to screenshot and save entire sites before and after launch with a program the automation engineer created
  • We can compare large volumes of data against data in excel docs with a program created using Selenium
Janice Cruz (L.I.O.N.) | TrustRadius Reviewer

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