What users are saying about
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Top Rated
156 Ratings
204 Ratings

New Relic

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Top Rated
156 Ratings
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Score 8.1 out of 100
204 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

New Relic

I appreciate that New Relic is easily integrated into applications for APM and infrastructure for monitoring.Our applications are Ruby on Rails apps and getting them reporting into New Relic is easy to implement. In most cases, it just requires adding the "newrelic" gem and updating the "newrelic.yml" configuration file. Just this simple addition to a project gives us an entrypoint to analyzing performance.We use the New Relic Infrastructure agent by default on all of our cloud based servers. We have this set up with Chef so we don't even think about it; we just spin servers up and go. Minutes later they're reporting into New Relic. We use Terraform to automatically create monitors so we can keep track of the essentials like core processes, disk, CPU, and memory.
Michael Jenkins | TrustRadius Reviewer

Selenium

Ease of use and the intuitive set up of Selenium IDE are both easy positives. Setup is very speedy and almost any employee will be able to grasp the ideas presented. We utilized Selenium for Quality Assurance lab situations but maintained discretion for each member of the firm. It was definitely reliable enough, even given the ratio for false-positive readings, for us to choose it for primary automation in lab functions. The cost to use Selenium was basically in the middle of the road as far as range goes.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

New Relic
7.7
Selenium
Application monitoring
New Relic
9.2
Selenium
Database monitoring
New Relic
8.1
Selenium
Threshold alerts
New Relic
8.6
Selenium
Predictive capabilities
New Relic
6.4
Selenium
Application performance management console
New Relic
8.1
Selenium
Collaboration tools
New Relic
6.5
Selenium
Out-of-the box templates to monitor applications
New Relic
7.5
Selenium
Application dependency mapping and thresholding
New Relic
7.4
Selenium
Virtualization monitoring
New Relic
7.7
Selenium
Server availability and performance monitoring
New Relic
8.5
Selenium
Server usage monitoring and capacity forecasting
New Relic
7.9
Selenium
IT Asset Discovery
New Relic
6.3
Selenium

Pros

New Relic

  • New Relic lets you drill down into the nitty-gritty of your application, breaking down requests however far you want in order to inspect the performance of your application throughout the request lifecycle.
  • New Relic offers many integrations with other services and technologies, making it easy to get it set up and start using it.
  • New Relic offers many views and types of visualizations to help you understand what's going on in as much detail as you want to know.
Ben McClure | TrustRadius Reviewer

Selenium

  • Simple record and playback UI. Many programs boast interfaces that appear confusing upon open. However, Selenium creators have implemented a simple UI which makes it not only easy to use, but easy to learn.
  • Support for various languages. As a Java native program, it's safe to say that it would be considered outdated by our upcoming generation of developers. Yet, it also supports Python, Ruby, Pearl, PHP, and more.
Isaiah Hayes | TrustRadius Reviewer

Cons

New Relic

  • Cloud-centric / OS-centric. There is no/limited ability to query metrics with an agent installed.
  • Insights-based queries (dashboards and alerts) are limited to 1000 (soon to be 2000) records and that doesn't work for enterprise scale.
  • NRQL is awesome -- except when it isn't. The replacement QL is more robust but is significantly more complex to learn.
  • No agent management tools in the platform. And, yes, you will want agent management tools after the first dozen or so deployments.
Anonymous | TrustRadius Reviewer

Selenium

  • Recognize Adobe Flash and MS Silver Light elements without additional help
  • Detect and locate Java applets ingredients
  • Having the "Wait-till-Displayed" or "Wait-till-Present" as a built in Web Driver function instead of requirement for writing loops and defining expliccit wait, visiblewait, invisiblewait, etc.
Payam Pirooznia | TrustRadius Reviewer

Likelihood to Renew

New Relic

New Relic 8.0
Based on 9 answers
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
Anonymous | TrustRadius Reviewer

Selenium

Selenium 9.2
Based on 6 answers
We love this product mainly because of its high customization abilities and the ease of use. Moreover, its free and can be learned easily through online communities and videos. The tests are more consistent and reliable as compared to Manual tests. It has enabled us to test a large number of features all in one go, which would have impossible through manual tests. The reports generated at the end of the tests are really helpful for the QA and the development teams to get a fair view of the application.
Siddharth Walia | TrustRadius Reviewer

Usability

New Relic

New Relic 9.0
Based on 3 answers
New Relic interface can be tricky to setup sometimes, especially on dashboards, but the overall usability is great. We also find particularly interesting the chart creation tools. There are no major issues that prevented us using any of their services.
Anonymous | TrustRadius Reviewer

Selenium

Selenium 8.0
Based on 4 answers
Selenium is a great tool but using it as is is almost impossible. You have to create a framework to use this tool otherwise the miantenance of your tests will be too high.
Alex Kreston | TrustRadius Reviewer

Reliability and Availability

New Relic

New Relic 10.0
Based on 1 answer
we have never had any down time issues!!!
Jayson E. Conry | TrustRadius Reviewer

Selenium

No score
No answers yet
No answers on this topic

Performance

New Relic

New Relic 8.0
Based on 1 answer
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Jayson E. Conry | TrustRadius Reviewer

Selenium

No score
No answers yet
No answers on this topic

Support Rating

New Relic

New Relic 8.0
Based on 3 answers
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Jayson E. Conry | TrustRadius Reviewer

Selenium

Selenium 7.6
Based on 10 answers
The tool can be used across organizations by various roles. It's free of cost and integrates well with most of the sophisticated or opensource development, build management, CI/CD, or management tools. Selenium has outstanding community support and is continuously updated to support newer technologies. The availability of lots of plugins/add-ons makes it a tool that can talk to almost any other tool available in your organization.
Sachin Gulmadagkar | TrustRadius Reviewer

Implementation Rating

New Relic

New Relic 8.5
Based on 4 answers
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
Travis Crowder | TrustRadius Reviewer

Selenium

Selenium 9.0
Based on 3 answers
We did everything we needed to use it.Now we can execute our tests on different operational systems and browsers running few tests simultaneously.We also implemented Appium framework to execute our tests on mobile devices, such as iPhones, iPads, Android phones and tablets.We use SauceLabs for our test execution and Jenkins for continuous integration.
Dmitry Shyshkin | TrustRadius Reviewer

Alternatives Considered

New Relic

We had originally looked into CloudWatch to monitor our resources since we have our stack built in AWS, but found that it would take additional work to setup the dashboards, alerts, and details that we wanted to see in our reports. It was worth the additional investment for us to get the data we needed with less work.
Sean Patterson | TrustRadius Reviewer

Selenium

Since it is an open-source testing tool, there is no licensing cost involved. Selenium is a cross-platform tool that supports cross-browser testing. To manage and report test cases Selenium can be easily integrated with frameworks like JUnit, TestNG.
Pradeep Moganti | TrustRadius Reviewer

Scalability

New Relic

New Relic 8.0
Based on 1 answer
It's easy to scale. However, it isn't as easy to keep track of costs and who own's what/
Jayson E. Conry | TrustRadius Reviewer

Selenium

No score
No answers yet
No answers on this topic

Return on Investment

New Relic

  • New Relic helps us detect defects before our customers do.
  • New Relic helps us prioritize performance improvements. Engineers don't need to spend time measuring the latency of transactions themselves.
  • New Relic helps us notify the appropriate people rapidly when there are problems.
Anonymous | TrustRadius Reviewer

Selenium

  • There hasn’t been a downside to using it yet other than we’ve got to update the programs we create for each change.
  • This has saved us hundreds of hours of manpower by allowing our automation engineer to rapid fire tests.
  • We are able to screenshot and save entire sites before and after launch with a program the automation engineer created
  • We can compare large volumes of data against data in excel docs with a program created using Selenium
Janice Cruz (L.I.O.N.) | TrustRadius Reviewer

Pricing Details

New Relic

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Selenium

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

New Relic
8.5
Selenium
8.5

Likelihood to Renew

New Relic
8.0
Selenium
9.2

Usability

New Relic
9.0
Selenium
8.0

Reliability and Availability

New Relic
10.0
Selenium

Performance

New Relic
8.0
Selenium

Support Rating

New Relic
8.0
Selenium
7.6

Implementation Rating

New Relic
8.5
Selenium
9.0

Scalability

New Relic
8.0
Selenium

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