nopCommerce vs Zoho CRM

• As I came from Microsoft .Net technical experience with more than 15 years in IT industry, the nopCommerce .Net based open sourced framework is the best eCommerce framework in terms of architectural perspective - such as incorporating with Entity Framework code first approach, Domain Driven Architecture, using ASP.Net MVC, Unit Testing, ...etc.
• When my client asked for an eCommerce portal, the whole team was struggling from designing a database to identifying the requirements. nopCommerce has everything we need. All the industrial standard eCommerce features are included. It saves hours of database design, application design and also the client's requirements are easily fit into nopCommerce's features.
• The cost of nopCommerce- the last time we paid was a $200 one time cost for using the production site. It was ridiculously cost effective. As it is opened source, the whole community is supporting and constantly making this framework better and better.
• I set up a web site within a week using nopCommerce to sell my own products online. It was so easy to use, deploy, and set up.

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• It is pretty easy to use. We don't need to set up formal training sessions for our users which lets us get new users up and running much quicker.
• Great reporting section, you can extract some really detailed reports of your leads and their status.
• User access control and 2-factor authentication are really easy to define and set up.
• Some really great integrations with Zoho products and Gsuite.

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• More community templates would be great.
• Some of the pricing can be a bit tricky, especially configured items... there is a likelihood of mispriced items with the current structure

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• You can only have one email attached to a form. This means that I have to go elsewhere to create a full drip campaign.
• Reporting leaves a lot to be desired. It is difficult to set up reports exactly how we want them.
• There are some things that aren't allowed to be customized that definitely should be
• Support means well, but they rarely can help

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• It has been our sole platform for developing online stores for the last 9 years and our business have been growing year to year.
• The disadvantage of nopCommerce is that it is not as well known as other competitors, which makes it more difficult to sell.

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• Increased customer retention keeps our sales team on track and updated with their sales pipeline management features.
• To better understand our clients and build strong relationships, Zoho provides an easy-to-use central database of customers.
• Tracking admissions is possible, as is improved entry management and -communication. As a result, Zoho reduces the time and effort required to generate leads and close sales.

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