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Top Rated
651 Ratings
4 Ratings
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Score 3 out of 100

SharpSpring from Constant Contact

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Top Rated
651 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

    Sales Force Automation

    7.8

    Norada Solve360

    78%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Norada Solve360 ranks higher in 9/9 features

    Customer data management / contact management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Workflow management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Territory management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Opportunity management

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Contract management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Quote & order management

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Interaction tracking

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Channel / partner relationship management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customer Service & Support

    8.7

    Norada Solve360

    87%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Norada Solve360 ranks higher in 3/3 features

    Case management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Call center management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Help desk management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    6.0

    Norada Solve360

    60%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Norada Solve360 ranks higher in 2/2 features

    Lead management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Email marketing

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    CRM Project Management

    7.5

    Norada Solve360

    75%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Norada Solve360 ranks higher in 2/2 features

    Task management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Billing and invoicing management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    CRM Reporting & Analytics

    9.0

    Norada Solve360

    90%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Norada Solve360 ranks higher in 3/3 features

    Forecasting

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Pipeline visualization

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Customizable reports

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customization

    9.5

    Norada Solve360

    95%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Norada Solve360 ranks higher in 4/4 features

    Custom fields

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Custom objects

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Scripting environment

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    API for custom integration

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Security

    10.0

    Norada Solve360

    100%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Norada Solve360 ranks higher in 2/2 features

    Single sign-on capability

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Role-based user permissions

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Social CRM

    8.0

    Norada Solve360

    80%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Norada Solve360 ranks higher in 2/2 features

    Social data

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Social engagement

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Email & Online Marketing

    Norada Solve360

    Feature Set Not Supported
    N/A
    7.4

    SharpSpring from Constant Contact

    74%
    SharpSpring from Constant Contact ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    7.5
    75%
    462 Ratings

    Dynamic content

    N/A
    0 Ratings
    7.4
    74%
    446 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    7.0
    70%
    427 Ratings

    Landing pages

    N/A
    0 Ratings
    6.4
    64%
    434 Ratings

    A/B testing

    N/A
    0 Ratings
    8.0
    80%
    389 Ratings

    Mobile optimization

    N/A
    0 Ratings
    4.0
    40%
    420 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.5
    85%
    809 Ratings

    List management

    N/A
    0 Ratings
    8.9
    89%
    493 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    9.0
    90%
    467 Ratings

    Lead Management

    Norada Solve360

    Feature Set Not Supported
    N/A
    8.8

    SharpSpring from Constant Contact

    88%
    SharpSpring from Constant Contact ranks higher in 4/4 features

    Lead nurturing

    N/A
    0 Ratings
    9.2
    92%
    478 Ratings

    Lead scoring and grading

    N/A
    0 Ratings
    8.3
    83%
    485 Ratings

    Data quality management

    N/A
    0 Ratings
    8.7
    87%
    461 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    8.9
    89%
    457 Ratings

    Campaign Management

    Norada Solve360

    Feature Set Not Supported
    N/A
    8.5

    SharpSpring from Constant Contact

    85%
    SharpSpring from Constant Contact ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    8.4
    84%
    332 Ratings

    Event/webinar marketing

    N/A
    0 Ratings
    8.7
    87%
    314 Ratings

    Social Media Marketing

    Norada Solve360

    Feature Set Not Supported
    N/A
    6.7

    SharpSpring from Constant Contact

    67%
    SharpSpring from Constant Contact ranks higher in 2/2 features

    Social sharing and campaigns

    N/A
    0 Ratings
    6.6
    66%
    310 Ratings

    Social profile integration

    N/A
    0 Ratings
    6.9
    69%
    356 Ratings

    Reporting & Analytics

    Norada Solve360

    Feature Set Not Supported
    N/A
    8.3

    SharpSpring from Constant Contact

    83%
    SharpSpring from Constant Contact ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    8.0
    80%
    480 Ratings

    Standard reports

    N/A
    0 Ratings
    8.7
    87%
    481 Ratings

    Custom reports

    N/A
    0 Ratings
    8.3
    83%
    442 Ratings

    Platform & Infrastructure

    Norada Solve360

    Feature Set Not Supported
    N/A
    8.1

    SharpSpring from Constant Contact

    81%
    SharpSpring from Constant Contact ranks higher in 6/6 features

    API

    N/A
    0 Ratings
    8.2
    82%
    359 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    8.3
    83%
    397 Ratings

    Customizability

    N/A
    0 Ratings
    8.0
    80%
    435 Ratings

    Integration with Salesforce.com

    N/A
    0 Ratings
    8.0
    80%
    214 Ratings

    Integration with Microsoft Dynamics CRM

    N/A
    0 Ratings
    8.0
    80%
    97 Ratings

    Integration with SugarCRM

    N/A
    0 Ratings
    7.7
    77%
    90 Ratings

    Attribute Ratings

    • Norada Solve360 is rated higher in 1 area: Support Rating
    • SharpSpring from Constant Contact is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Norada Solve360

    70%
    1 Rating
    8.9

    SharpSpring from Constant Contact

    89%
    517 Ratings

    Likelihood to Renew

    Norada Solve360

    N/A
    0 Ratings
    7.6

    SharpSpring from Constant Contact

    76%
    32 Ratings

    Usability

    Norada Solve360

    N/A
    0 Ratings
    8.1

    SharpSpring from Constant Contact

    81%
    70 Ratings

    Availability

    Norada Solve360

    N/A
    0 Ratings
    7.1

    SharpSpring from Constant Contact

    71%
    3 Ratings

    Performance

    Norada Solve360

    N/A
    0 Ratings
    4.1

    SharpSpring from Constant Contact

    41%
    3 Ratings

    Support Rating

    9.0

    Norada Solve360

    90%
    2 Ratings
    8.5

    SharpSpring from Constant Contact

    85%
    80 Ratings

    Online Training

    Norada Solve360

    N/A
    0 Ratings
    4.5

    SharpSpring from Constant Contact

    45%
    2 Ratings

    Implementation Rating

    Norada Solve360

    N/A
    0 Ratings
    7.9

    SharpSpring from Constant Contact

    79%
    15 Ratings

    Product Scalability

    Norada Solve360

    N/A
    0 Ratings
    3.1

    SharpSpring from Constant Contact

    31%
    2 Ratings

    Likelihood to Recommend

    Norada Solve360

    If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
    Mārtiņš Pakulis | TrustRadius Reviewer

    SharpSpring from Constant Contact

    SharpSpring is great for creating and tracking campaigns that span multiple channels. With the Salesforce integration, we are able to keep our Sales team focused inside Salesforce without them needing to learn a new tool. Our Marketing team uses SharpSpring to nurture leads before handing them off to the Sales team. Though the features are available, SharpSpring would not be suitable for social media management or blogs; our third-party tools do a better job at that.
    Andrea Nwobosi | TrustRadius Reviewer

    Pros

    Norada Solve360

    • Contact database.
    • Integrated communications and communication history across projects.
    • Task lists and objectives.
    Mārtiņš Pakulis | TrustRadius Reviewer

    SharpSpring from Constant Contact

    • Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
    • The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
    Jurgen Teichert | TrustRadius Reviewer

    Cons

    Norada Solve360

    • More advanced filters for tasks.
    • More advanced project organization elements.
    Mārtiņš Pakulis | TrustRadius Reviewer

    SharpSpring from Constant Contact

    • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
    • Sometimes confusing between types of workflows to use. Opportunity versus visual.
    • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
    Kaila Troia | TrustRadius Reviewer

    Pricing Details

    Norada Solve360

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?

    Starting Price

    $39 per month

    Norada Solve360 Editions & Modules

    Additional Pricing Details

    SharpSpring from Constant Contact

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    $399 per month

    SharpSpring from Constant Contact Editions & Modules

    Edition
    1,000 Contacts$3991
    2,500 Contacts$4991
    5,000 Contacts$6991
    10,000 Contacts$8991
    20,000 Contacts$1,2991
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    Norada Solve360

    No score
    No answers yet
    No answers on this topic

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 7.6
    Based on 32 answers
    We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
    David Fox | TrustRadius Reviewer

    Usability

    Norada Solve360

    No score
    No answers yet
    No answers on this topic

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 8.1
    Based on 70 answers
    This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
    Christine Mullins | TrustRadius Reviewer

    Support Rating

    Norada Solve360

    Norada Solve360 9.0
    Based on 2 answers
    I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
    Mārtiņš Pakulis | TrustRadius Reviewer

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 8.5
    Based on 80 answers
    The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
    Darren Winter, MA | TrustRadius Reviewer

    Implementation Rating

    Norada Solve360

    No score
    No answers yet
    No answers on this topic

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 7.9
    Based on 15 answers
    Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
    Matthew Maginley | TrustRadius Reviewer

    Alternatives Considered

    Norada Solve360

    No answers on this topic

    SharpSpring from Constant Contact

    We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
    Kèlene Poyurs | TrustRadius Reviewer

    Return on Investment

    Norada Solve360

    • Easy to keep track of client needs.
    • Easy to work in a team with the same client base.
    • Easy to organize work.
    Mārtiņš Pakulis | TrustRadius Reviewer

    SharpSpring from Constant Contact

    • Streamlined Processes - sales and marketing are now all in the same place.
    • Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
    • Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
    • Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
    • Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
    Tim Hemingway | TrustRadius Reviewer

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