50 Ratings
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Score 7.3 out of 100
14 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Norton

For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.
Anonymous | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Cb Defense has been working very well in our organization. It is giving us much better insight into the applications that people are running on their systems (without authorization). This software is also great because it provides visibility into systems that are remote (off the network but still have Internet access). The out of band feature is great to help ensure that the systems are protected even when a user is traveling.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Norton
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.4
Anti-Exploit Technology
Norton
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.3
Endpoint Detection and Response (EDR)
Norton
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.7
Centralized Management
Norton
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.3
Hybrid Deployment Support
Norton
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.0
Infection Remediation
Norton
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.7
Vulnerability Management
Norton
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.5
Malware Detection
Norton
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.3

Pros

Norton

  • Advanced protection against web attacks that take advantage of software vulnerabilities. Stops threats that traditional antivirus techniques do not recognize. Filter unwanted e-mails through professionally robust antispam protection
  • Block phishing websites and authenticate trusted sites. Protects, stores and manages logins and personal information. Prevent hackers from spying and stealing information. Identify unsafe websites in search results.
  • It is one of the most effective antivirus when blocking and removing viruses
  • It helps protect and monitor the home network. Automatically protects the PC when it connects to public wireless networks.
SERGIO CHAVES | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

  • History of Process Execution, really anything that happens in the system is easily seen within the Dashboard. I can determine if a bad actor has infected the system, be it malware, backdoor, rootkit, Trojan, then from that point, I can put the system into Quarantine.
  • Being able to quarantine the system from the Dashboard. With these type of tools, pulling the power and running a hard drive image is not needed. Put the system in quarantine, start the analysis. A year ago, the network engineer might move the system into a VLAN that has no access to anything, except the system performing the remote analysis... Now I do not have to rely on anyone to move a system, power it down, pull the drive, or image the drive. I can just start the analysis right from my workstation.
  • The Live Response, again goes hand in hand with the quarantine feature.
  • By now, I am sure you see a process. Its simple, and easy and all done from a cloud-based console, called the dashboard. .. deploy the agent, create the policy, and active live response, set up email alerts, and monitor your endpoints... you are now ready to perform a triage in the event of an infection. We have step 1, step 2, step 3... but, just remember, things do happen, nothing is perfect, but this product has its advantages.
Brody Wright | TrustRadius Reviewer

Cons

Norton

  • It uses a lot of RAM which can cause issues in other areas of computer use.
  • If you chose to un-install it can be difficult to get rid of all traces of the program.
  • The initial configuring can be challenging for the average user as the manuals are overwhelming. Better tutorials would be helpful.
Sasha Luse | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

  • Policy management can be cumbersome. It is simple to set up a single policy but you have no way to apply the rules to multiple groups. If you need to set up the same rule to multiple policies, you need to type it over again.
  • Agent updates can be very slow to deploy. We use a mix of rolling out updates via the web console and our management appliance. It can take several weeks to update all agents.
  • We can be confused on why a rule will apply to a file. Sometimes something is blocked but we don't understand why.
Eric Samuelson | TrustRadius Reviewer

Likelihood to Renew

Norton

Norton 9.0
Based on 3 answers
Depends on pricing and company size. In case of growing will probably switch to Symantec Endpoint Protection Cloud or Symantec Endpoint Protection.
Anonymous | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

No score
No answers yet
No answers on this topic

Usability

Norton

Norton 9.0
Based on 1 answer
Well organised interface.
dhruv gupta | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense) 8.0
Based on 1 answer
The console of the product is very easy to use. It provides great detailed information about all aspects of things occurring on the endpoint. It was easy to deploy and set up. The centralized cloud-based interface has made it easy to add two domains and manage them under a single pane with multiple admins. The only reason I wouldn't give it a higher score is a little bit of lag between updated info from the clients and also the lack of accountability in the deployment process. You set the deployment up for multiple machines and can't easily see if it was successful and/or it takes a while to see if it succeeded or failed.
Anonymous | TrustRadius Reviewer

Support Rating

Norton

Norton 9.0
Based on 2 answers
Security software with very good features that works in the background.
Price suitable for companies of any size and easy to install and use.
Amberly Crain | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense) 8.7
Based on 6 answers
First, I need to disclose that our support is provided by SecureWorks. We purchased CB Defense from them, and they provide 24x7 monitoring and notification services for the solution and its deployment on our endpoints. To date, we are very pleased with this arrangement
Kevin Staley | TrustRadius Reviewer

Implementation Rating

Norton

Norton 8.5
Based on 2 answers
Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.
Rebecca Neilson | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

No score
No answers yet
No answers on this topic

Alternatives Considered

Norton

Using a hosted model, we know we are always getting the best core cybersecurity, but for the endpoints, we don't need something as complex as FireEye, and we wanted more than Lookout was able to provide. Lookout was terrific, and it came already installed with many of our phones. But we chose to proactively seek out a cyber solution that mapped to our policies.
Jackie Bassett | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Cb is cloud-based and has a more advanced policy management. It also has better forensics information. Cost was similar, but Cb added cost savings in terms of IT management resources. We also have the ability to talk directly with engineers and have input on feature updates.
William Bocash | TrustRadius Reviewer

Return on Investment

Norton

  • It has helped prevent any private company information including banking and accounting information from being obtained by hackers. This helps prevent attacks on our accounts which would cause huge issues for our company.
  • It helps keep our computers from crashing due to viruses which would halt any operations on that computer and cause extra hours for our I.T. Department to fix.
Anonymous | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

  • Cb Defense has had a positive impact on the business objectives since we've been able to check off "advanced threat prevention".
Christopher St.Amand | TrustRadius Reviewer

Screenshots

Pricing Details

Norton

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Norton
9.2
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.0

Likelihood to Renew

Norton
9.0
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Usability

Norton
9.0
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
8.0

Support Rating

Norton
9.0
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
8.7

Implementation Rating

Norton
8.5
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

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