Oracle's PeopleSoft ERP (or PeopleSoft FSCM) is a software solution used to reduce costs by automating and centralizing global transactional processes and the enterprise entire supply chain. Oracle states they have extended support for PeopleSoft to 2034.
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Paycom
Score 8.4 out of 10
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Paycom is an automated HCM platform, built on a single database that eliminates redundant data entry through automation. A payroll and HR software solution, Paycom is used by organizations of all sizes to access employee data without navigating multiple systems.
In my 23 year career in HR, I have used PeopleSoft, ADP, Ultipro, SAP, Workday, and Paycom. The first part of my career I used PeopleSoft, ADP, Ultipro, and SAP products. I then used Paycom for 8 years at 2 different organizations and really enjoyed its functionality and …
Paycom is by far the best of the systems I have used. It is more intuitive and easier to navigate. ADP's systems were horrible, and their implementation and management teams are not good. I do not recommend ADP at all.
Paycom is much more user-friendly than PeopleSoft and is more suited for a company that uses separate accounting and HR systems.
Verified User
Executive
Chose Paycom
While Paycom is by far more user-friendly than any SAP system, it fails to measure up to any other HRIS options available.
Verified User
Manager
Chose Paycom
Paycom had the best ROI for the features we wanted and more customization options. Namely did not have all the features we wanted and UltiPro's sales representative did not seem think it was worth their time to demo to us, so we went with someone who wanted our business who …
You really need a big enterprise to take advantage of PeopleSoft. It is not entirely user-friendly, and it often requires massive amounts of customization to make it work for layers if you will. Business experts can figure it out, but if you are expecting someone to easily learn how to use the timekeeping modules without heavy customization, it's really not for you. You need to know going in, that this is not for a small business at all, and not even a medium-sized enterprise. It's geared to massive organizations that need to integrate business processes over geographic areas and multiple departments.
It’s very well suited for companies that have multiple locations and multiple types of employees. We use it in both states, and the mobile app works really well. I think that any company, from small to large, like zero to 10,000, probably works really well with it.
One of the best thing it does is it is customizable. You can implement any business logic you need. This is one of the very key assets of PeopleSoft Financials.
PeopleSoft Financials's accounting methods are in line with industry standards. You can use the process as is and ledger will be taken care of.
It supports multiple ways to integrate with other systems.
I know it's going to sound generic, but everything. I like the way that you guys own every product because it's very seamless. Everything kind of leads into the other sections. You don't have to go to different places to get different items done. I love how when you do a PAF, you can open up a requisition and you can move people and change their pay and that kind of stuff. I also like that you can have discussions with employees and like I told you, it's very good for us because they can't get on their email all the time, but I can have daily discussions with them if I need something in a hurry. So those kinds of features are what I think you guys do phenomenally, especially for an organization like ours.
PeopleSoft Financials does not address the needs of small organizations that do not have a large enough staff to maintain the software or utilize the features it provides as it requires a moderate staff to keep track of all of the transactions and processing
PeopleSoft licensing costs are significant, which are relative to the features provided but in many cases those features may not be necessary
PeopleSoft licensing structures can be frustrating at times when certain modules would allow you to perform the complex task needed but it would require the entire module to be licensed for just that one feature (e.g. Cash Management for loading bank statements in certain formats)
The one area that I think I would make recommendations to change is in performance management. I believe that the already built-in formats for 360-degree reviews and for standard performance management reviews could use a bit more flexibility of customization. For example, the number of raters, how the calculations are made in terms of the metrics, and the final scores of those reviews are all elements that are programmed by Paycom. If we wish to pursue a slightly different model, we are restricted to those changes that Paycom has anticipated and not locked out. If there was a little more adaptability built into this module, I think it would be an improvement.
PRISM is a great tool to track and watch numerous financial documents. I would like to see more of an integration platform that would control tracking for specific project details. There is currently only a little section for job notes which I would like to see improve. I think navigation could be improved, but isn't the worst compared to some platforms I have worked with as it provides a tree like structure on the backend which helps synchronize information together for fiscal financials.
we are having no problems with how the system works and our support system at paycom is the best - we are learning more and using the system in more ways all the time the only thing that could be better is pricing on some things
The usability is very outdated In my opinion. The screens resemble those of Windows 3.1. Too many clicks and drop-downs or clicks to go to a new screen. The business logic also appears dated and requires an update. Overall, it does not have a pleasing User Interface and should be refreshed, or a new interface should be built from the ground up.
They’re very helpful. If you need to know how to use products, they have a lot of user guides, but I just wouldn’t rate it a 10 just because 10 would be me not needing to put much effort in from any of my specialists and I do use them.
I can't give them a perfect rating because it does often take a long time and usually more [expensive] to resolve trying issues that cannot be solved by our in-house team. PeopleSoft is complicated, and the mix and match of user-created and stock modules cause problems very often. These usually require more customization to completely fix, requiring more money spent with
In 6 years, we've never had a bad experience with client support. We implemented during COVID, and I was the only person in HR at the time. I was also having to homeschool our children, which meant bizarre work hours and limited time to focus on platform build at times. There were nights that I was literally on calls at 11 pm and the implementation team was unbelievably supportive. Recently, a Position Seat specialist came on site to help us set up for our 5 client codes - the experience was transformative for how we use the platform and an absolute game changer. I trust Paycom because I trust our representatives. They truly are strategic partners for us, and work to ensure we're maximizing the platform and that our needs are being met
Tadd and Ellie have been great! They have show us many aspects that implementation did not. They are very personable and action oriented as well. Anytime we need them they offer to swing in.
It was good, but hard to know what questions you need to ask until you actually get in there and start working with a live product. But Paycom is also very helpful every time I call and can't figure something out. Nathan has been very friendly and helpful no matter what I call him about. He is always eager to help out.
I recommend that everyone pay special attention to developing a solid testing and training plan if you are even thinking of implementing PeopleSoft. Be ready to obtain good trainers and developers, otherwise, your journey can be unnecessarily painful and much more expensive. Try to stay with an implementation partner who really has your needs at heart, and actually takes the time to understand your organization!
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
PeopleSoft is much more appropriate for large organizations than the software programs listed here. I'm involved in a project to bring billing and accounts receivable functions out of "shadow systems" like those listed here and into PeopleSoft, and PeopleSoft is more robust, flexible, and standardizable. We've found it to be an excellent solution.
I like PayPal because, as I said, I haven't had any issues. I haven't had to call any of the representatives. I can't think of the main work for the company logo, but that's for a larger company, so I've only used it for smaller companies that don't work for that, but it integrates more and adapts to one. That's probably my first one. But this is probably my second-best company. Workday is the best that you can use. It's like having an Apple computer, because as I said, it can integrate different products into one and adjust them. I don't think about a lot of products that can do that. So it's easy to EDI feed information in there, and Workday will qualify. So that's what makes them stand out above everybody else, but it's for large companies.
Provides better controls to ensure that spend does not increase beyond the PO amount.
sPro reverse invoicing provides a mechanism to only pay our staff aug firms for only the hours that entered into PeopleSoft. There is no more reconciliation between the vendor invoices and the hours that were charged within the internal time tracking system.
PeopleSoft Financials increases employee efficiency through the use of dashboards and work centers.
I do like the analytics, the data analytics that it has. I do think that there's room for them to be a little more accurate. As far as there was a lot of frustrations, growing pains when we first implemented, and I think that those have gotten better, but it does take time. I think when you're transitioning from any HRI system to another, they're going to be growing pains. So we're still working through that.
