Likelihood to Recommend I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.
Read full review In my experience, Podia has been well suited in every way! I am a small company with a couple of independent contractors, and I don't know how to build my own website. I am not very techy. I get lots of compliments on how my website looks! I have had some people support me with setting up my group emails for my email list and setting up automations, and these techy people complained that they needed to do more customization in the email formatting and programming, so I switched to
Mailchimp for those needs. Otherwise, I have been very happy with Podia and I am grateful to have a platform that offers so many services/features. It's affordable and user friendly. My clients and students are happy using it, too
Read full review Pros Super easy to implement SDKs across supported platforms that support modern interface paradigms. Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything. Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales. Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.). Read full review Web Builder Storefront Digital course creator Bundling workshops/programs easy to update and add to my website customer service is awesome Read full review Cons Analytics could support more flexible analysis of reported data and better custom events. More customization of the drop in purchase UI on the web without the need for a full custom site integration. Sometimes communication from their front line support staff has gone to the wrong address. Read full review I sometimes wish there was more that I could customize on my website and digital programs I wish their email service (for broadcasts/group emails) had more features and customization I would like to use my brand font Read full review Alternatives Considered We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.
Read full review Kajabi had lots of features all in one place. I liked their digital course creator program. I liked the ease of their their membership site program/host, too. It had an app for my clients to use. There were some problems with not being able to customize the look of pages, but they allowed coding/programming if you had training, so I sometimes hired someone to do that for me. I couldn't figure out how to use their website builder, so I didn't do much there. When it came down to it, I could use Podia and it was cheaper and easier to use.
GoDaddy was my website host for a few years. I did a lot on there. It was my website builder and host and I liked it. It was easy to use. My website looked great. It had more features than Podia with blogging and connecting to social media. I had a storefront but it wasn't great for selling digital products. Back then, it wanted to show my inventory and shipping options, which don't apply for services and digital products. I did a little with my digital courses on there, but in the end, I liked other sites better for this. It didn't work out.
Weebly was just a starting point for me when I create my first digital course. I liked how it looked and it was easy to build, but there are better options for this sort of thing now.
Read full review Return on Investment We wanted to grow faster, which was possible once we integrate recurring payment gateway. And we've got Paddle to do that. Read full review Increased sales by $8000 from January to June (Added 2 more programs quickly and easily) Saved almost a thousand dollars in the first year in costs by switching to Podia Improved customer satisfaction by using 1 site instead of 4 Read full review ScreenShots