Planful vs. Workday Adaptive Planning

Scenarios where it would be well-suited: - Creating actual versus planned dashboards for budgetary and FP&A purposes - Exporting or creating reports to examine vendor details, KPIs by a certain parameter, etc. Scenarios where it is less appropriate: - Creating very very intricate charts and graphs - I use Tableau for this if I want to easily interact with charts and tables - Linking it to a database and making it more "alive" - for instance, in Tableau, I connect that to a database. I can't tell you how many times I've wished that I could do this with Planful.

Incentivized

It can be best suited in scenarios which require multi dimensional modelling and reporting and more simpler and granular metrics need to be tracked. It also helps assess various what if scenarios to evaluate scope of business opportunities and help stakeholders take business decisions. One can create plans aligned with various organizational and business unit goals by collaborating with all kinds of department and users in organization.

Incentivized

• Support: They assign a technical expert to your team, which we have used extensively. They are always very responsive.
• The spotlight XL add-in is a great tool and has made reporting extremely efficient. So easy to update with changes in your data.
• Continued enhancements in leading-edge technology - Ex. AI

Incentivized

• Version Management. Adaptive lets us manage many versions/scenarios all in one platform with the robust ability to compare them to each other.
• Processing Performance. With the Elastic Hypercube technology that was implemented a few years back, we can watch changes flow through a complex web of formulas and arrive at an answer within seconds.
• Audit Trail. Our administrators love the ability to see and report on who made what changes when, which leads to real accountability within the organization.

Incentivized

• User security control could be more centralized on the platform, where you may need to navigate to multiple screens to ensure the access granted is what it should be, depending on your system setup.
• Dynamic planning (while certainly powerful and can help fulfill special use cases) does have more of a learning curve vs. other areas of Planful, especially if you are not using it frequently. That being said, Planful does have training and resources to help acquire that knowledge.
• Out-of-the-box intercompany reporting in the consolidation module can be tricky depending on how balances are booked in local source systems. Building reports using the intercompany dimension can be challenging depending on your specific company (entity) structure, but it can be done with some testing and validation.

Incentivized

• It would be beneficial to me, as a user, if there was a library of documentation for every type of feature. This could be something regarding formula building, understanding how attributes work, with examples, or a location for basic and advance documentation on Sheet/Model/Cubes.
• I would like to have the ability to directly assign some dimensions to accounts easier. A drag and drop feature for that would be interesting. This has been a challenge for me when new dimensions are built and I am unable to assign them to new accounts.
• I would also like to see some more formulas or an easier way to do some basic tasks. For example a simple YTD function instead of running a simple, yet long string of texts for the formulas. Or the option for selecting YTD features, removing the need of the formula all together.

Incentivized

Our new Comptroller understands the value of Planful, and we plan to utilize it further in the organization to enhance external reporting. Strangely enough, Planful had not previously been embraced by the former CFO, who argued that we were running two sets of books (of course, we were not). Fortunately, the before mentioned reconciliation of EBITDA to Net Income demonstrated that to the banks.

Incentivized

For one we're in way too deep to not move forward with Adaptive. We're integrated with Workday, we do a ton of reporting with Adaptive, and it's working very well for planning and forecasting. No reason to look back or change course.

Planful is very easy to use for end users. The budget templates can be customized to meet the business needs. They just released business user experience functionality which you to take a complicated budget template and filter it down to meet departmental needs to avoid sending more lines than needed

Incentivized

Workday Adaptive Planning has detailed online help with both articles and videos that are comprehensive. It has a lot of similarities to Excel, which most finance people are already familiar with, plus the user interface is intuitive and easy to pick up. The online support team is quick to respond and very knowledgeable.

I only give a 9 rating rather than a 10 rating because it seems that every day around 2pm we see a slowdown in the use of Planful. I have requested our internal IT department verify that it is not an internal issue and have been assured it is the tool. We have not yet reached out to Planful to do extensive research to solve this issue.

There haven't been any lately. The only one issue I can think of is when there was an update in Adaptive that altered our reports. Before I realized there was an issue, Adaptive reached out to let me know, so that it could be fixed.

Again, the system is very reliable and, for the most part, runs very quick and smooth. When running larger queries, it does take some time, and during budgeting season our users experienced slower loading times, but nothing that raises concerns outside of normal network issues. Occasionally, as with any software we use, it will crash and you have to restart, but that does not happen very often.

All aspects of Adaptive Insights perform well. One area that I wish was quicker was integration. When importing data from Intacct our accounting ERP platform, it can sometimes take 4 hours for the import to process. The earlier imports are done, the quicker they complete. My estimate for a quick upload is about two hours.

Sometimes we get great help when using Planful's support team and other times we don't. In particular, there is one person that often responds to our support tickets who is less than helpful, hence the reason for the 5 out of 10 rating. As a result, most of the time we reach out to our Planful consulting group as they provide faster and better support

Whenever we have had any questions, issues, or concerns, the support has been quick and thorough. [This] allow[s] us to be able to fully resolve any issues, or be connected with the right group quickly to attain the result we were after; be it from simple formatting to adding new detailed reporting.

Incentivized

I have made a point to attend the Planful Perform conference and it, by far, offers so much more information than "other conferences". Planful does an amazing job including their customers (other users) in their conference to ensure their customers are getting the most out of the information provided. It is truly a wonderful LEARNING experience for their customers!

This was extremely helpful so that they could walk you through the model and teach you more about the complexity of various areas. It is most helpful when it is specific to your organization's model. The larger in-person trainings were helpful but they tended to be more generic and entry level. The trainings that are more tailored to your specific needs are the most helpful.

Incentivized

A few years ago I participated in a lot of their online learning. Their references have grown over the years and continue to get better and better. We use it throughout the year to update the information we hold internally for documentation and to educate ourselves on all of the new release notes and features within Planful.

They often times tended to be way too generic or entry level. They would also become sales pitches to upgrade or get new Adaptive Planning products. The questions in the training would be very niche and specific to other organizations. They were rarely helpful to the group at large.

Incentivized

After going through the initial implementation with Host Analytics and a re-implementation with Cervello (due to an ERP change, not due to a poor initial implementation), I've learned that you really must rely on your internal staff to bear most of the implementation burden. Use the vendor or partners for ideas and best-practice suggestions, and some of the easy-but-time-consuming work. Since you will ultimately be using and maintaining the application, you should be able to do most of it yourself.

Incentivized

Trust the expertise of very strong 3rd party implementers. Having deployed Adaptive at a separate company before, I thought I knew it all (hubris, I know). Fortunately, I began to (very quickly) trust the judgment of our Carlson implementation team, and they provided invaluable insights and best-in-class processes that have benefitted me and my team greatly.

Incentivized

Planful is nice for the reporting option. SAP Concur doesn't so much have an option where you can see physical reports. You can easily report on the tool and send reimbursement requests and such, but you have to use multiple tools if you use Concur and want to see any sort of account history and/or detailed report information.

Incentivized

Workday became our choice because it is fully web-based and easily integrates with other systems. The learning curve for Workday was shorter than that of Dynamics. The reporting tools in Workday are more user-friendly than that of Dynamics. However Workday did not have Check Printing tools which are available in Dynamics. The organization started a project to digitize all financial transactions so it was not a priority feature. When it comes to scaling up the functionalities of Workday it was much easier than Dynamics.

Incentivized

Good read only seat access

Incentivized

I give this rating simply because I have first-hand knowledge of the scalability of Planful when working across departments in our company that use different financial systems. We have one team on InEight and another using SAP. When we implemented it, we only customized the system to accommodate one of these financial platforms, but when we considered expanding the use of Planful to other departments, we were able to make the necessary adjustments to accommodate our needs.

We went from 2 users to 70+ users over a 2 year period of time. The application scaled wonderfully. 65 of those users were non-finance users so they were able to quickly learn the software and prepare budgets quickly and efficiently. That is the power of Adaptive and its ability to scale

This is now available in house at Workday which is convenient.

Incentivized

• We have saved a large amount of time on reports that we previously manually compiled in Excel via MS Dynamics. Planful was linked to Dynamics through automatically scheduled DLR's, reports were created, and now our manual processes are as simple as accessing and refreshing a report.
• Dashboards have improved our budgeting process specifically with our production leaders as they can visualize their P&L's, their current actuals, current budget, and see where they are forecasting with their proposed budget for the next year
• With the use of templates, structured planning, and the Simulation Engine, it has added a lot of value and automation to our annual budget process, allowing for plug-and-play type data loading and viewing various scenarios easily

Incentivized

• Adaptive has had a very positive impact on our planning process by providing the ability to collaborate and has reduced the inevitable errors encountered with our other budgeting tool.
• Our ROI is proving out exponentially with the increased efficiencies gained, time saved from streamlining of our processes, and the overall enhancement with staff communication throughout the budget cycle.

Incentivized