QuickBooks Online vs. Tipalti

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
QuickBooks Online
Score 8.0 out of 10
N/A
QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
$15
per month
Tipalti
Score 7.9 out of 10
Mid-Size Companies (51-1,000 employees)
Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.
$129
per month
Pricing
QuickBooks OnlineTipalti
Editions & Modules
Self-Employed
$15
per month
Simple Start
$25
per month
Plus
$75
per month
Advanced
$150
per month
No answers on this topic
Offerings
Pricing Offerings
QuickBooks OnlineTipalti
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsPricing starts at $149 per month for the platform fee. Users can upgrade to Tipalti's more advanced capabilities as their businesses gets more complex. The Tipalti pricing model is designed to grow with the user's company. Advanced features such as W-8 tax forms, international tax IDs, or multi-entity payables are available as needed.
More Pricing Information
Community Pulse
QuickBooks OnlineTipalti
Considered Both Products
QuickBooks Online
Chose QuickBooks Online
QuickBooks is better than most software I have used. It gives more detailed reports for our company to make financial decisions.
Tipalti
Chose Tipalti
Tipalti's system is much easier to manipulate, it felt like you needed an advanced degree to utilize Concur effectively.
Chose Tipalti
Quick books needed too many dual permissions. Allowing confusion on which department is responsible for a payment. NetSuite was complicated and didn’t offer the fast onboarding that Tipalti offered. The lay out at Tipalti seems visually better as well. NetSuite also had issues …
Chose Tipalti
The Tipalti's UI look better. The major issue is we using NS as our accounting system, so we choose Tipalti.
Chose Tipalti
We chose Tipalti over other options as it provided us the flexibility we needed to process payments with minimal inputs and at a price point that really made sense for us. It removed some of the roadblocks that existed with other products in this space. The ease in …
Chose Tipalti
We find that it has been much easier to use and the customer service is friendly and easier to get a hold of.
Chose Tipalti
Paper checks and the occasional wire transfer for urgent payments, Tipalti is 1000% better!

We did evaluate Bill.com, Beanworks, Quickbooks, Avid XChange, and Mineral Tree when searching for an AP software, but found these solutions were not as advanced or did not offer all of …
Top Pros
Top Cons
Features
QuickBooks OnlineTipalti
Payroll Management
Comparison of Payroll Management features of Product A and Product B
QuickBooks Online
3.2
78 Ratings
77% below category average
Tipalti
-
Ratings
Pay calculation4.369 Ratings00 Ratings
Benefit plan administration3.932 Ratings00 Ratings
Direct deposit files4.865 Ratings00 Ratings
Salary revision and increment management1.644 Ratings00 Ratings
Reimbursement management1.346 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
QuickBooks Online
2.5
68 Ratings
93% below category average
Tipalti
-
Ratings
API for custom integration1.354 Ratings00 Ratings
Plug-ins3.857 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
QuickBooks Online
3.7
108 Ratings
72% below category average
Tipalti
-
Ratings
Single sign-on capability2.981 Ratings00 Ratings
Role-based user permissions4.5102 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
QuickBooks Online
5.3
132 Ratings
33% below category average
Tipalti
-
Ratings
Dashboards4.6124 Ratings00 Ratings
Standard reports5.2128 Ratings00 Ratings
Custom reports5.9116 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
QuickBooks Online
3.7
143 Ratings
64% below category average
Tipalti
-
Ratings
Accounts payable5.4122 Ratings00 Ratings
Accounts receivable6.0131 Ratings00 Ratings
Cash management6.3120 Ratings00 Ratings
Bank reconciliation6.3137 Ratings00 Ratings
Expense management5.6123 Ratings00 Ratings
Time tracking1.656 Ratings00 Ratings
Fixed asset management5.253 Ratings00 Ratings
Multi-currency support1.423 Ratings00 Ratings
Multi-division support1.442 Ratings00 Ratings
Regulations compliance1.638 Ratings00 Ratings
Electronic tax filing5.266 Ratings00 Ratings
Self-service portal2.566 Ratings00 Ratings
Global Financial Support1.316 Ratings00 Ratings
Primary and Secondary Ledgers3.535 Ratings00 Ratings
Intercompany Accounting4.929 Ratings00 Ratings
Localizations4.021 Ratings00 Ratings
Journals and Reconciliations5.174 Ratings00 Ratings
Enterprise Accounting1.825 Ratings00 Ratings
Configurable Accounting2.038 Ratings00 Ratings
Centralized Rules Framework2.924 Ratings00 Ratings
Standardized Processes3.948 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
QuickBooks Online
1.2
47 Ratings
139% below category average
Tipalti
-
Ratings
Inventory tracking1.245 Ratings00 Ratings
Automatic reordering1.222 Ratings00 Ratings
Location management1.321 Ratings00 Ratings
Manufacturing module1.317 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
QuickBooks Online
3.7
86 Ratings
63% below category average
Tipalti
-
Ratings
Pricing4.855 Ratings00 Ratings
Order entry4.853 Ratings00 Ratings
Credit card processing2.263 Ratings00 Ratings
Cost of goods sold3.868 Ratings00 Ratings
Order Orchestration4.721 Ratings00 Ratings
End-to-end order visibility4.720 Ratings00 Ratings
Order exception Resolution1.218 Ratings00 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
QuickBooks Online
-
Ratings
Tipalti
8.8
48 Ratings
38% above category average
Customizable Approval Policies00 Ratings9.437 Ratings
Financial Document Management00 Ratings8.433 Ratings
Payment Status Tracking00 Ratings9.146 Ratings
Payment Audit Trail00 Ratings8.640 Ratings
Duplicate Bill Detection00 Ratings8.041 Ratings
Advanced OCR00 Ratings8.835 Ratings
Electronic Funds Transfer00 Ratings9.436 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
QuickBooks Online
-
Ratings
Tipalti
8.5
43 Ratings
43% above category average
Automated Accounts Payable Processes00 Ratings8.740 Ratings
Vendor Management00 Ratings8.740 Ratings
Tax Form Preparation00 Ratings8.122 Ratings
Best Alternatives
QuickBooks OnlineTipalti
Small Businesses
QuickBooks Self-Employed
QuickBooks Self-Employed
Score 9.2 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.0 out of 10
Webexpenses
Webexpenses
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
QuickBooks OnlineTipalti
Likelihood to Recommend
4.2
(161 ratings)
9.1
(87 ratings)
Likelihood to Renew
2.5
(24 ratings)
8.4
(3 ratings)
Usability
4.0
(76 ratings)
6.9
(63 ratings)
Availability
2.0
(5 ratings)
9.1
(1 ratings)
Performance
1.1
(4 ratings)
8.2
(1 ratings)
Support Rating
2.1
(68 ratings)
8.5
(13 ratings)
Online Training
-
(0 ratings)
7.4
(2 ratings)
Implementation Rating
3.0
(6 ratings)
7.4
(2 ratings)
Configurability
10.0
(1 ratings)
7.4
(2 ratings)
Ease of integration
1.4
(2 ratings)
6.4
(1 ratings)
Product Scalability
1.1
(2 ratings)
6.4
(1 ratings)
Vendor post-sale
1.1
(2 ratings)
8.2
(1 ratings)
Vendor pre-sale
1.1
(2 ratings)
8.2
(1 ratings)
User Testimonials
QuickBooks OnlineTipalti
Likelihood to Recommend
Intuit
It seems Intuit is more interested in generating revenue than taking care of their customers. After only 28 (working) days using it, I've had to call for Help 23 times, and, in my experience, only spoken to 2 people who had an understanding of basic accounting practices and the ramifications of some of their suggested fixes on the General Ledger.
Read full review
Tipalti
The invoice processing element is far, far easier than manually inputting invoices are we were doing previously. The OCR is not perfect, but having it scanned in and ready for review saves a lot of time. The approvals process is fast and effective, and approvers can approve directly from the email without having even to log into the system. The audit trail function allows the finance team to see exactly who has done what to each invoice, and when. Payments, however, are where we see the most benefit. Vendor bank details are stored securely and controls can be put in place to ensure that any changes to vendor data must be approved. Once fully approved, invoices can be scheduled for payment either on a particular date or on the invoice due date, which ensures vendors are paid on a 'Just In Time' basis. All invoices and payments sync seamlessly to our ERP each day.
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Pros
Intuit
  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
Read full review
Tipalti
  • Invoice coding, routing, and approval
  • Complete visibility of all invoices floating around your organization
  • Payment of invoices via numerous methods and multiple currency with just a click of the mouse
  • Captures W9 & W8-BENE information
  • posts all information including a pdf of invoice into your GL/accounting system
Read full review
Cons
Intuit
  • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
  • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
  • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
Read full review
Tipalti
  • The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it.
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Likelihood to Renew
Intuit
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
Read full review
Tipalti
Tipalti developed a workflow us that has improved our efficiency in onboarding vendors and processing payments. They also ensure that we have all the required tax forms from the vendor before a payment goes out.
Read full review
Usability
Intuit
While QuickBooks Online is generally easy to navigate, there are some features and functions that often require a Google search in order to find out where they are actually hidden. Additionally, there are some simple customization features that are surprisingly not available for an otherwise advanced program (e.g. only having a pool of 4 fonts to choose from, only having 4 very limited templates for invoicing, not color selection, etc). While I would say that about 75% of users shouldn't have a problem finding their way around with basic functions, there is a learning curve if you want to be able to dive into some of the more useful features, almost to the point that you need to have a dedicated account manager in order to use QuickBooks Online most effectively.
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Tipalti
The system is incredibly easy to use, with most tasks being completed in a small number of clicks. The user interface is very user intuitive and can be navigated very easily. Multiple payments can be made instantaneously and as the vendors manage their payable account we are able to ensure that payments are being sent to the right account. The advanced functionality for duplicate invoices ensures that we are not processing bills twice and we have found that in 100% of cases it has identified a duplicate bill.
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Reliability and Availability
Intuit
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
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Tipalti
Tipalti has always been responsive to our questions and concerns.
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Performance
Intuit
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
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Tipalti
No issues here. Generally has been pretty fast.
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Support Rating
Intuit
Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.
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Tipalti
Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time
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Online Training
Intuit
No answers on this topic
Tipalti
Tipalti provides great How to online guide
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Implementation Rating
Intuit
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
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Tipalti
Implementation went smooth as we used and tested everything in the sandbox first
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Alternatives Considered
Intuit
I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
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Tipalti
Previously, our Company housed all invoices and approvals in NetSuite. This was a very clunky process which often resulted in duplicated work. Approvals were obtained through email and attached as a file to invoice records in NetSuite. Whereas, in Tipalti, you can view the entire audit history by simply clicking into an invoice.
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Contract Terms and Pricing Model
Intuit
No answers on this topic
Tipalti
I did not make the decision to purchase this product.
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Scalability
Intuit
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
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Tipalti
We were given the option of only one integration.
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Return on Investment
Intuit
  • It has created a lot of cost and in-efficiency whenever we need to talk to support.
  • I spent a lot of time setting up their automatic reminders for past due invoices and it worked for a couple of months and then it stopped. It's currently being worked on by their tech team but it has been months and it is still not working. It would have saved me a lot of time.
  • Their multi-currency saves time in sending invoices abroad but it's limiting when a customer wants an invoice in USD instead of a foreign currency so I have to set up different customer accounts for different currencies.
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Tipalti
  • Vendor onboarding has taken the responsibility from one person to the Vendor directly. This provides the vendor with the ability to enter their own banking information for payments and upload their Federal W9 form.
  • Vendors can upload their own invoices to the system, taking the possibility that our AP team did not receive an emailed or mailed invoice to upload. This also increases payment efficiency as the vendor's invoice is processed in a more timely manner.
  • AP can review invoices for accuracy and concentrate on how to code an invoice, rather than be a paper pusher or a data entry clerk. AP doesn't spend time searching for invoices that might be a duplicate, the system will communicate this on the software review process and if AP has uploaded by email the same invoice multiple times, an email will be sent to AP to indicate that the invoice was not uploaded due to duplication.
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ScreenShots

Tipalti Screenshots

Screenshot of Intelligent invoicing workflowScreenshot of Mobile approvals for invoices and paymentsScreenshot of Brandable self-service supplier portal (including handling tax forms)Screenshot of Brandable self-service portal to collect and validate payment detailsScreenshot of Combined payment methods, currencies, and entities in a single payment fileScreenshot of an early payment, which can be offered to suppliers through email or the supplier portal