Sage HR vs. syncHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sage HR
Score 7.9 out of 10
Small Businesses (1-50 employees)
Sage HR is HR software for small to medium businesses. The vendor states Sage HR is designed to be easy to use, and automates every step of the human resource process. Sage HR is designed with modular functionality to be customized for users' needs. According to the vendor, key differentiators include: 1. Easy to use 2. Modular functionality 2. Automates the end-to-end HR process 3. There's a mobile app (iOS & Android) 5. Feature…
$5.50
per month
syncHR
Score 6.0 out of 10
Mid-Size Companies (51-1,000 employees)
SyncHR headquartered in Oakland, California offers their eponymous platform for HR management, benefits and payroll.N/A
Pricing
Sage HRsyncHR
Editions & Modules
Expenses Management
$1.50
per user, per month
Performance Management
$3.00
per user, per month
Shift Scheduling
$3.00
per user, per month
Timesheets
$3.00
per user, per month
Leave Management
$5.50
per user, per month
Recruitment
$200.00
per user, per month
syncHR v5.9
Varies
Per User per Month
Offerings
Pricing Offerings
Sage HRsyncHR
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsThe modular product. - No hidden fees - Cancel anytime - No credit card requiredSyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.
More Pricing Information
Community Pulse
Sage HRsyncHR
Features
Sage HRsyncHR
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Sage HR
6.9
12 Ratings
14% below category average
syncHR
9.4
1 Ratings
17% above category average
Employee demographic data8.211 Ratings9.01 Ratings
Employment history8.211 Ratings10.01 Ratings
Job profiles and administration6.99 Ratings9.01 Ratings
Organizational charting6.511 Ratings10.01 Ratings
Organization and location management6.49 Ratings10.01 Ratings
Compliance data (COBRA, OSHA, etc.)5.54 Ratings8.01 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings10.01 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Sage HR
7.5
2 Ratings
6% below category average
syncHR
9.4
1 Ratings
16% above category average
Support for external payroll vendors7.01 Ratings00 Ratings
Reimbursement management8.12 Ratings8.01 Ratings
Pay calculation00 Ratings10.01 Ratings
Benefit plan administration00 Ratings9.01 Ratings
Direct deposit files00 Ratings10.01 Ratings
Salary revision and increment management00 Ratings10.01 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Sage HR
7.4
12 Ratings
9% below category average
syncHR
9.0
1 Ratings
11% above category average
Approval workflow6.912 Ratings9.01 Ratings
Balance details7.812 Ratings9.01 Ratings
Annual carry-forward and encashment7.49 Ratings9.01 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Sage HR
7.5
11 Ratings
8% below category average
syncHR
9.2
1 Ratings
12% above category average
View and generate pay and benefit information8.03 Ratings10.01 Ratings
Update personal information8.711 Ratings10.01 Ratings
View company policy documentation6.59 Ratings9.01 Ratings
Employee recognition6.79 Ratings8.01 Ratings
View job history7.88 Ratings9.01 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Sage HR
3.7
6 Ratings
73% below category average
syncHR
10.0
1 Ratings
23% above category average
Tracking of all physical assets3.76 Ratings10.01 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Sage HR
5.9
11 Ratings
25% below category average
syncHR
10.0
1 Ratings
28% above category average
Report builder6.610 Ratings10.01 Ratings
Pre-built reports6.510 Ratings10.01 Ratings
Ability to combine HR data with external data4.63 Ratings10.01 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Sage HR
8.2
9 Ratings
3% above category average
syncHR
10.0
1 Ratings
23% above category average
New hire portal8.19 Ratings10.01 Ratings
Manager tracking tools8.38 Ratings10.01 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Sage HR
5.8
8 Ratings
32% below category average
syncHR
9.0
1 Ratings
12% above category average
Corporate goal setting6.07 Ratings9.01 Ratings
Individual goal setting4.98 Ratings9.01 Ratings
Line-of sight-visibility6.18 Ratings9.01 Ratings
Performance tracking6.38 Ratings9.01 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Sage HR
5.4
8 Ratings
38% below category average
syncHR
8.4
1 Ratings
6% above category average
Performance plans5.88 Ratings9.01 Ratings
Performance improvement plans3.87 Ratings9.01 Ratings
Review status tracking5.58 Ratings8.01 Ratings
Review reminders6.88 Ratings8.01 Ratings
Multiple review frequency5.38 Ratings8.01 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Sage HR
4.4
4 Ratings
55% below category average
syncHR
-
Ratings
Create succession plans/pools4.24 Ratings00 Ratings
Candidate ranking3.82 Ratings00 Ratings
Candidate search5.42 Ratings00 Ratings
Candidate development4.24 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Sage HR
3.2
3 Ratings
83% below category average
syncHR
8.9
1 Ratings
14% above category average
Job Requisition Management3.63 Ratings9.01 Ratings
Company Website Posting2.02 Ratings9.01 Ratings
Publish to Social Media2.01 Ratings9.01 Ratings
Job Search Site Posting2.02 Ratings9.01 Ratings
Duplicate Candidate Prevention2.02 Ratings8.01 Ratings
Applicant Tracking7.02 Ratings9.01 Ratings
Notifications and Alerts4.02 Ratings9.01 Ratings
Best Alternatives
Sage HRsyncHR
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.6 out of 10
PeopleStrong
PeopleStrong
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Sage HRsyncHR
Likelihood to Recommend
7.4
(13 ratings)
9.0
(1 ratings)
Usability
9.0
(3 ratings)
10.0
(1 ratings)
Support Rating
9.1
(5 ratings)
9.0
(1 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Sage HRsyncHR
Likelihood to Recommend
Sage
Keeping an accurate time off calendar, with specific buckets, is extremely important. It has helped my company grow without having to manage things in Excel. Also, implementing an annual review process by using CakeHR has been very clean and transparent with my employees. This also allows me to see year over year. In years past, we used Word or a Jotform which made it challenging to pull up years past.
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SyncHR
syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
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Pros
Sage
  • Employee self service - the apps and desktops GUIs are very intuitive.
  • Leave management - this manages itself through the app and system, saves lots of admin.
  • Customization - you can tailor the system more and more to suit your specific needs.
  • Updates and Customer Service - the CakeHR team gave dedicated a lot of time to bring out weekly updates and systems improvements which shows they are dedicated to making this a great product - the fact that they were bought by Se recently is also testament to their ongoing mission.
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SyncHR
  • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
  • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
  • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
  • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
  • Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
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Cons
Sage
  • Some features available in other HR products have not been available in Cake in the past (Performance, ATS), however, these are being rolled out now.
  • The user experience for the Admin interface is not completely intuitive.
  • Overall look and feel could be updated one day.
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SyncHR
  • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
  • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
  • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
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Usability
Sage
payroll process is good Sage HR - web version gives good demographic data uploading to Super portal is good uploading to ATO portal is good giving various reports to Managers is good
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SyncHR
Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
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Support Rating
Sage
Customer support is amazing. There are times I post a question and I don't get back to support. They will always follow-up with an email to make sure our questions are answered. I even had a call with Julianna who was wonderful and very personable. You definitely get a level us service that exceeds most companies. Keep up the good work CakeHR.
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SyncHR
Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
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Online Training
Sage
No answers on this topic
SyncHR
Training was very well done and thorough
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Implementation Rating
Sage
No answers on this topic
SyncHR
During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
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Alternatives Considered
Sage
Bamboo is more versatile for large enterprises where as Sage HR is better for smaller/mid-size businesses. Both systems have very similar features and functionality. Sage HR has great tools for companies with multiple locations which has benefitted us in tracking employees' time, resources, and performance. Both have similar customer service and it really comes down to what features you are wanting to focus on as a business.
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SyncHR
As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
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Return on Investment
Sage
  • Saved me lots of admin time with employee self service.
  • I can run this system by myself for over 100 employees so no need to hire extra staff to manage.
  • Easy performance management allows the business to review and appraise employees and make everything more efficient (cost and time).
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SyncHR
  • Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
  • When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
  • Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
  • Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
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ScreenShots

Sage HR Screenshots

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syncHR Screenshots

Screenshot of Org ChartScreenshot of ESS PortalScreenshot of Ad-Hoc Report WriterScreenshot of Time & Attendance