SalesHood vs. SilkRoad Onboarding (RedCarpet)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SalesHood
Score 8.9 out of 10
N/A
SalesHood headquartered in San Francisco offers their sales enablement tool which contains sales learning and coaching modules, content management with best practice features and guidance as well as to improve collaboration between marketing and sales, and also sales content analytics.
$50
per month
SilkRoad Onboarding
Score 8.9 out of 10
N/A
SilkRoad Onboarding is a component of the SilkRoad Life Suite platform. It includes functionality for onboarding, including electronic offer support, retention during Mergers & Acquisitions, and offboarding personnel. It is optimized for enterprise organizations.N/A
Pricing
SalesHoodSilkRoad Onboarding (RedCarpet)
Editions & Modules
Add On - Coaching and Content in Salesforce or Microsoft
$10
per user, per month
Add On - Presentation Management
$15
per user, per month
Saleshood
$50
per user, per month
No answers on this topic
Offerings
Pricing Offerings
SalesHoodSilkRoad Onboarding
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing discounts available with volume and multi-year agreements.—
More Pricing Information
Community Pulse
SalesHoodSilkRoad Onboarding (RedCarpet)
Top Pros
Top Cons
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User Ratings
SalesHoodSilkRoad Onboarding (RedCarpet)
Likelihood to Recommend
8.8
(15 ratings)
7.0
(18 ratings)
Likelihood to Renew
8.0
(1 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
7.0
(3 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
10.0
(2 ratings)
7.1
(4 ratings)
Implementation Rating
-
(0 ratings)
4.0
(1 ratings)
User Testimonials
SalesHoodSilkRoad Onboarding (RedCarpet)
Likelihood to Recommend
SalesHood
[SalesHood] has been helpful during virtual onboarding when the team is not able to get together for in-person trainings. And the ability to test retention is helpful for the user and for management as well. However, it is one of those platforms that takes time out of what a rep does best, which is sell, so it may not be the most well received.
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SilkRoad
I like the idea of RedCarpet. If it was fully functional for us, I really think it would be a great tool to use. However, the lack of response and the response time itself in tech support is definitely a downfall for our company
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Pros
SalesHood
  • Sales-centric: the platform is literally built for salespeople and with salespeople in mind
  • Collaborative Customer Success: the SalesHood team is SO responsive and always willing to collaborate and brainstorm ideas
  • Easy to Use: They have a fantastic onboarding program to get new admins started and the platform is easy to use.
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SilkRoad
  • Employee Task Management: Red Carpet provides a customized welcome portal and system for task management, based upon each employee's location, role, department, etc. It allows the organization to build chronological tasks to complete on the front end, which seamlessly flows through as each are completed.
  • Streamlined Process: During the development process, it causes the employer to re-think its current onboarding process, forms, reason and timing for completing tasks, etc. This results in not only creation of electronic forms, but also an improved overall process.
  • Monitors workflow: Through visible tasks/colors on the back end, as well as reporting features, HR administrators and Managers/Supervisors can easily see where each employee is in their new hire process. Quickly view what tasks remain incomplete, as well as if an individual/team is causing a delay in the process.
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Cons
SalesHood
  • Finding a specific training path that I'm looking for can be difficult via browsing. Best way is to use the search bar.
  • I wish there was a way to provide peer feedback. It might be a setting that our team just doesn't use, but it would be nice to see questions that peers have, or places they're struggling and to be able to comment or reach out directly to help.
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SilkRoad
  • They have made major improvements to the user interface while we have been a customer but still have some work to do in this space.
  • On the employee onboarding portal; some of the functionality could be more robust (ie: Broader Font Library; more customizable skin).
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Likelihood to Renew
SalesHood
IT has been useful and better than some of the other tools we have used.
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SilkRoad
No answers on this topic
Usability
SalesHood
No answers on this topic
SilkRoad
It takes a lot of training and reading up on the processes in order to use it, but once you've had a lot of trial and error, you figure out the system quickly. Once you put together a user guide specific for your company's use of the product, it's easier for new employees to use RedCarpet and understand the different functions within it.
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Support Rating
SalesHood
Our CSM at SalesHood is always responsive to us, we see the support team respond to our queries quickly, and even the CEO Elay Cohen is entirely plugged in. If an in-app NPS score is rendered that looks to be unfavorable, they reach out to understand why and to see if they can help turn the experience around if it's education or enhancement that's needed. It's a great team there to support you.
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SilkRoad
Support is adequate. They are about the same, and the expected turn around time is acceptable in the industry standard. We have no complaints with customer support. The tracking system is good and allows for updates to issues, so there are generally no questions where the case may sit with engineering or application support.
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Implementation Rating
SalesHood
No answers on this topic
SilkRoad
SilkRoad's training/demo video was viewed well prior to beginning implementation. HR Team did not remember details and the video was not sufficient enough to understand all of the features within the system in order to communicate needs to the vendor/implementation expert. Implementation should have been walked through, step by step, by the vendor and each section of their required spreadsheet and the development of the portal should have been explained in depth.
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Alternatives Considered
SalesHood
I chose SalesHood because I knew the team is amazing based on my past relationship with them, and because I knew the features met the needs my organization had. They may not have had all the frills that other vendors have, but we didn't need frills. We needed functionality and flexibility.
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SilkRoad
We have previewed several onboarding platforms, but none has come close to the quality and flexibility of SilkRoad Onboarding (RedCarpet). Prehire task management allows each department to do what they do best to prepare for the new hire's first day. Keys, computer access, and office spaces are prepared in advance, so each new hire feels valued.
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Return on Investment
SalesHood
  • Provides proof to executive management and shareholders - the value that training and enablement brings to the organization
  • Ability to quickly create trainings and roll them out to the target audience with deadlines
  • Tracking also provides the ability of the enablement team to identify gaps and adjust accordingly
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SilkRoad
  • Positive impact to ROI, we don't have hard numbers for overall but just in time spent on chasing paperwork I would say we save a minimum of 20 minutes per new hire and we hire 600+ people/year.
  • We save an unknown amount on properly completed I9 forms since the system doesn't let you make errors that were always common on paper forms.
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ScreenShots