What users are saying about
18 Ratings
55 Ratings
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Score 7.9 out of 100
18 Ratings
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Score 9.3 out of 100

Feature Set Ratings

  • SAP Business ByDesign ranks higher in 2 feature sets: Customization, Security

Payroll Management

8.4

SAP Business ByDesign

84%

Veeva CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 4/4 features

Benefit plan administration

4.5
45%
1 Rating
N/A
0 Ratings

Direct deposit files

9.1
91%
1 Rating
N/A
0 Ratings

Salary revision and increment management

10.0
100%
2 Ratings
N/A
0 Ratings

Reimbursement management

10.0
100%
2 Ratings
N/A
0 Ratings

Customization

9.2

SAP Business ByDesign

92%
7.4

Veeva CRM

74%
Veeva CRM ranks higher in 3/5 features

API for custom integration

9.2
92%
4 Ratings
7.9
79%
3 Ratings

Plug-ins

9.2
92%
5 Ratings
N/A
0 Ratings

Custom fields

N/A
0 Ratings
7.2
72%
3 Ratings

Custom objects

N/A
0 Ratings
7.2
72%
3 Ratings

Scripting environment

N/A
0 Ratings
7.3
73%
2 Ratings

Security

9.3

SAP Business ByDesign

93%
9.0

Veeva CRM

90%
SAP Business ByDesign ranks higher in 2/2 features

Single sign-on capability

9.0
90%
4 Ratings
9.0
90%
3 Ratings

Role-based user permissions

9.6
96%
5 Ratings
9.0
90%
3 Ratings

Reporting & Analytics

9.2

SAP Business ByDesign

92%

Veeva CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 3/3 features

Dashboards

8.8
88%
5 Ratings
N/A
0 Ratings

Standard reports

9.2
92%
5 Ratings
N/A
0 Ratings

Custom reports

9.6
96%
5 Ratings
N/A
0 Ratings

General Ledger and Configurable Accounting

8.7

SAP Business ByDesign

87%

Veeva CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 11/11 features

Accounts payable

9.2
92%
4 Ratings
N/A
0 Ratings

Accounts receivable

9.2
92%
4 Ratings
N/A
0 Ratings

Global Financial Support

9.2
92%
2 Ratings
N/A
0 Ratings

Primary and Secondary Ledgers

9.2
92%
2 Ratings
N/A
0 Ratings

Intercompany Accounting

8.8
88%
3 Ratings
N/A
0 Ratings

Localizations

8.4
84%
3 Ratings
N/A
0 Ratings

Journals and Reconciliations

8.8
88%
2 Ratings
N/A
0 Ratings

Enterprise Accounting

9.2
92%
3 Ratings
N/A
0 Ratings

Configurable Accounting

9.2
92%
2 Ratings
N/A
0 Ratings

Centralized Rules Framework

8.0
80%
1 Rating
N/A
0 Ratings

Standardized Processes

8.0
80%
1 Rating
N/A
0 Ratings

Inventory Management

9.1

SAP Business ByDesign

91%

Veeva CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 4/4 features

Inventory tracking

9.2
92%
4 Ratings
N/A
0 Ratings

Automatic reordering

10.0
100%
3 Ratings
N/A
0 Ratings

Location management

8.0
80%
3 Ratings
N/A
0 Ratings

Manufacturing module

9.0
90%
2 Ratings
N/A
0 Ratings

Order Management

8.5

SAP Business ByDesign

85%

Veeva CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 7/7 features

Pricing

9.2
92%
4 Ratings
N/A
0 Ratings

Order entry

9.2
92%
4 Ratings
N/A
0 Ratings

Credit card processing

4.5
45%
1 Rating
N/A
0 Ratings

Cost of goods sold

9.2
92%
4 Ratings
N/A
0 Ratings

Order Orchestration

9.2
92%
2 Ratings
N/A
0 Ratings

End-to-end order visibility

10.0
100%
2 Ratings
N/A
0 Ratings

Order exception Resolution

8.0
80%
2 Ratings
N/A
0 Ratings

Subledger and Financial Process

9.2

SAP Business ByDesign

92%

Veeva CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 13/13 features

Automated Invoice Processing

9.2
92%
2 Ratings
N/A
0 Ratings

Shared Services Payments

9.2
92%
2 Ratings
N/A
0 Ratings

Billings Management

8.8
88%
3 Ratings
N/A
0 Ratings

Customer Receipt Applications

9.2
92%
2 Ratings
N/A
0 Ratings

Customer Collections

9.2
92%
2 Ratings
N/A
0 Ratings

Revenue Recognition

9.2
92%
3 Ratings
N/A
0 Ratings

Cash Management

9.2
92%
2 Ratings
N/A
0 Ratings

Asset Management

9.2
92%
2 Ratings
N/A
0 Ratings

Travel & Expense Management

10.0
100%
2 Ratings
N/A
0 Ratings

Budgetary Control & Encumbrance Accounting

10.0
100%
1 Rating
N/A
0 Ratings

Period Close

9.2
92%
2 Ratings
N/A
0 Ratings

Transactions Tax

8.0
80%
1 Rating
N/A
0 Ratings

Subledger Reconciliations

9.2
92%
2 Ratings
N/A
0 Ratings

Project Financial Management

9.2

SAP Business ByDesign

92%

Veeva CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 12/12 features

Budgeting and Forecasting

10.0
100%
1 Rating
N/A
0 Ratings

Project Costing

9.2
92%
2 Ratings
N/A
0 Ratings

Cost Capture

9.2
92%
2 Ratings
N/A
0 Ratings

Capital Project Management

9.2
92%
2 Ratings
N/A
0 Ratings

Customer Invoicing

9.2
92%
2 Ratings
N/A
0 Ratings

Customer Contract Compliance

8.0
80%
1 Rating
N/A
0 Ratings

Project Revenue Recognition

9.2
92%
2 Ratings
N/A
0 Ratings

Project Financial Performance Analysis

9.2
92%
2 Ratings
N/A
0 Ratings

Project Financials Dashboard

9.2
92%
2 Ratings
N/A
0 Ratings

Real-time Financial Reporting

9.2
92%
2 Ratings
N/A
0 Ratings

Embedded Business Intelligence

9.2
92%
2 Ratings
N/A
0 Ratings

Project Planning Collaboration

9.2
92%
2 Ratings
N/A
0 Ratings

Project Execution Management

8.3

SAP Business ByDesign

83%

Veeva CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 7/7 features

Project Planning and Scheduling

9.2
92%
3 Ratings
N/A
0 Ratings

Project Manager Dashboard

9.2
92%
3 Ratings
N/A
0 Ratings

Resource Manager Dashboard

8.0
80%
2 Ratings
N/A
0 Ratings

Task Insight for Project Managers

8.0
80%
2 Ratings
N/A
0 Ratings

Project Manager Mobile Functionality

8.0
80%
2 Ratings
N/A
0 Ratings

Team Member Task Collaboration

8.0
80%
1 Rating
N/A
0 Ratings

Real-Time Project Reporting

8.0
80%
1 Rating
N/A
0 Ratings

Grants Management

10.0

SAP Business ByDesign

100%

Veeva CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 3/3 features

Award Lifecycle Management

10.0
100%
1 Rating
N/A
0 Ratings

Spending Control

10.0
100%
1 Rating
N/A
0 Ratings

Billing

10.0
100%
1 Rating
N/A
0 Ratings

Procurement

8.0

SAP Business ByDesign

80%

Veeva CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 6/6 features

Sourcing Analysis

8.0
80%
1 Rating
N/A
0 Ratings

Bids Analyzed and Compared

8.0
80%
1 Rating
N/A
0 Ratings

Invoice Automated Matching

8.0
80%
1 Rating
N/A
0 Ratings

Requisitions-to-Purchase Orders Integrated

8.0
80%
1 Rating
N/A
0 Ratings

Spend Compliance Management

8.0
80%
1 Rating
N/A
0 Ratings

Supplier Management

8.0
80%
1 Rating
N/A
0 Ratings

Logistics

9.2

SAP Business ByDesign

92%

Veeva CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 2/2 features

Inventory Visibility

9.2
92%
3 Ratings
N/A
0 Ratings

Warehouse Workforce Management

9.2
92%
2 Ratings
N/A
0 Ratings

Manufacturing

9.0

SAP Business ByDesign

90%

Veeva CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 9/9 features

Production Process Design

9.2
92%
3 Ratings
N/A
0 Ratings

Supply Chain Business Flows

9.2
92%
3 Ratings
N/A
0 Ratings

Production Management

9.2
92%
3 Ratings
N/A
0 Ratings

Contracted Manufacturing Management

10.0
100%
1 Rating
N/A
0 Ratings

Configuration Management

8.0
80%
2 Ratings
N/A
0 Ratings

Work Definition

10.0
100%
1 Rating
N/A
0 Ratings

Work Execution

8.0
80%
2 Ratings
N/A
0 Ratings

Advanced Fulfillment

8.0
80%
2 Ratings
N/A
0 Ratings

Manufacturing Costs

9.2
92%
3 Ratings
N/A
0 Ratings

Supply Chain

8.6

SAP Business ByDesign

86%

Veeva CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 4/4 features

Forecasting

9.2
92%
3 Ratings
N/A
0 Ratings

Inventory Planning

9.2
92%
3 Ratings
N/A
0 Ratings

Multi-tier Supply Chain Planning

8.0
80%
2 Ratings
N/A
0 Ratings

Performance Monitoring

8.0
80%
2 Ratings
N/A
0 Ratings

Sales Force Automation

SAP Business ByDesign

Feature Set Not Supported
N/A
7.6

Veeva CRM

76%
Veeva CRM ranks higher in 9/9 features

Customer data management / contact management

N/A
0 Ratings
8.0
80%
3 Ratings

Workflow management

N/A
0 Ratings
8.1
81%
3 Ratings

Territory management

N/A
0 Ratings
7.1
71%
3 Ratings

Opportunity management

N/A
0 Ratings
8.0
80%
2 Ratings

Integration with email client (e.g., Outlook or Gmail)

N/A
0 Ratings
7.6
76%
2 Ratings

Contract management

N/A
0 Ratings
7.1
71%
2 Ratings

Quote & order management

N/A
0 Ratings
6.1
61%
2 Ratings

Interaction tracking

N/A
0 Ratings
8.3
83%
3 Ratings

Channel / partner relationship management

N/A
0 Ratings
8.0
80%
2 Ratings

Customer Service & Support

SAP Business ByDesign

Feature Set Not Supported
N/A
8.0

Veeva CRM

80%
Veeva CRM ranks higher in 3/3 features

Case management

N/A
0 Ratings
8.0
80%
2 Ratings

Call center management

N/A
0 Ratings
8.0
80%
1 Rating

Help desk management

N/A
0 Ratings
8.0
80%
1 Rating

Marketing Automation

SAP Business ByDesign

Feature Set Not Supported
N/A
7.1

Veeva CRM

71%
Veeva CRM ranks higher in 2/2 features

Lead management

N/A
0 Ratings
7.0
70%
2 Ratings

Email marketing

N/A
0 Ratings
7.1
71%
2 Ratings

CRM Project Management

SAP Business ByDesign

Feature Set Not Supported
N/A
7.5

Veeva CRM

75%
Veeva CRM ranks higher in 3/3 features

Task management

N/A
0 Ratings
8.0
80%
2 Ratings

Billing and invoicing management

N/A
0 Ratings
7.6
76%
2 Ratings

Reporting

N/A
0 Ratings
6.9
69%
2 Ratings

CRM Reporting & Analytics

SAP Business ByDesign

Feature Set Not Supported
N/A
6.4

Veeva CRM

64%
Veeva CRM ranks higher in 3/3 features

Forecasting

N/A
0 Ratings
6.1
61%
2 Ratings

Pipeline visualization

N/A
0 Ratings
7.7
77%
2 Ratings

Customizable reports

N/A
0 Ratings
5.5
55%
3 Ratings

Social CRM

SAP Business ByDesign

Feature Set Not Supported
N/A
8.5

Veeva CRM

85%
Veeva CRM ranks higher in 2/2 features

Social data

N/A
0 Ratings
8.0
80%
1 Rating

Social engagement

N/A
0 Ratings
9.0
90%
1 Rating

Integrations with 3rd-party Software

SAP Business ByDesign

Feature Set Not Supported
N/A
9.0

Veeva CRM

90%
Veeva CRM ranks higher in 1/1 features

Marketing automation

N/A
0 Ratings
9.0
90%
1 Rating

Platform

SAP Business ByDesign

Feature Set Not Supported
N/A
9.2

Veeva CRM

92%
Veeva CRM ranks higher in 1/1 features

Mobile access

N/A
0 Ratings
9.2
92%
3 Ratings

Attribute Ratings

  • SAP Business ByDesign is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.6

SAP Business ByDesign

96%
7 Ratings
8.1

Veeva CRM

81%
3 Ratings

Likelihood to Renew

9.0

SAP Business ByDesign

90%
3 Ratings

Veeva CRM

N/A
0 Ratings

Usability

8.0

SAP Business ByDesign

80%
1 Rating

Veeva CRM

N/A
0 Ratings

Support Rating

9.0

SAP Business ByDesign

90%
2 Ratings

Veeva CRM

N/A
0 Ratings

Implementation Rating

8.0

SAP Business ByDesign

80%
2 Ratings

Veeva CRM

N/A
0 Ratings

Likelihood to Recommend

SAP

Do you plan on going public at some point? If so, this may not be the best solution for you
Read full review

Veeva Systems

Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
Read full review

Pros

SAP

  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Read full review

Veeva Systems

  • Easily accessible with any devices such as ipads, iphones and desktop
  • Data mining - system provides insightful information to users which are targeted for each customer
  • Increases productivity of field staffs
Read full review

Cons

SAP

  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Read full review

Veeva Systems

  • Configuration flexibility specific to Medical continues to be a challenge to differentiate from Commercial
  • Standardization of permissions and customization across teams
  • Pricing
Read full review

Pricing Details

SAP Business ByDesign

Starting Price

Editions & Modules

SAP Business ByDesign editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.

    Veeva CRM

    Starting Price

    $0

    Editions & Modules

    Veeva CRM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      SAP

      SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
      Read full review

      Veeva Systems

      No answers on this topic

      Usability

      SAP

      Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
      Read full review

      Veeva Systems

      No answers on this topic

      Support Rating

      SAP

      The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
      Read full review

      Veeva Systems

      No answers on this topic

      Implementation Rating

      SAP

      I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
      Read full review

      Veeva Systems

      No answers on this topic

      Alternatives Considered

      SAP

      ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
      Read full review

      Veeva Systems

      As Veeva CRM is built on Salesforce' platform, both solutions have rather similar look, feel and offered set of functionalities. Veeva CRM is geared up specifically for the pharmaceutical industry - to my understanding, there is an agreement between the companies, preventing Salesforce.com from stepping into the pharma market. So if you are familiar with the Salesforce.com experience - from the solution to their implementation, training and support approaches - you can expect similar from Veeva (CRM).
      Read full review

      Return on Investment

      SAP

      • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
      • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
      • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
      Read full review

      Veeva Systems

      • The system has allowed our field staff to be more efficient
      • Target marketing based on the data analytics
      Read full review

      Screenshots

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