ManageEngine ServiceDesk Plus vs. ServiceNow IT Asset Management
ManageEngine ServiceDesk Plus vs. ServiceNow IT Asset Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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ManageEngine ServiceDesk Plus | N/A | ServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation. | $10 Starting Price Per Month | |
ServiceNow IT Asset Management | N/A | ITSM / ITOM specialist ServiceNow launched its software asset management solution in 2017. Built on the Now Platform, the ServiceNow IT Asset Management bundle, which includes the CMDB module also as well as the relatively new SAM module, allows users to manage software licenses and hardware assets with IT workflows and lifecycle visibility. This bundle presents a solution to users not using the ServiceNow ITSM bundle. | N/A |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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ManageEngine ServiceDesk Plus | ServiceNow IT Asset Management | |
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Incident and problem management |
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ITSM asset management |
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Change management |
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IT Asset Management |
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ManageEngine ServiceDesk Plus | ServiceNow IT Asset Management | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ConnectWise RMM Score 7.9 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | KACE Systems Management Appliance Score 10.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | KACE Systems Management Appliance Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ManageEngine ServiceDesk Plus | ServiceNow IT Asset Management | |
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Likelihood to Recommend | 9.0 (19 ratings) | 8.8 (18 ratings) |
Likelihood to Renew | 6.0 (1 ratings) | - (0 ratings) |
Usability | 8.0 (3 ratings) | - (0 ratings) |
Support Rating | 9.0 (3 ratings) | - (0 ratings) |
ManageEngine ServiceDesk Plus | ServiceNow IT Asset Management | |
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Likelihood to Recommend | ManageEngine, A Div of Zoho Corporation Pvt Ltd | ServiceNow |
Pros | ManageEngine, A Div of Zoho Corporation Pvt Ltd | ServiceNow |
Cons | ManageEngine, A Div of Zoho Corporation Pvt Ltd | ServiceNow |
Likelihood to Renew | ManageEngine, A Div of Zoho Corporation Pvt Ltd | ServiceNow No answers on this topic |
Usability | ManageEngine, A Div of Zoho Corporation Pvt Ltd | ServiceNow No answers on this topic |
Support Rating | ManageEngine, A Div of Zoho Corporation Pvt Ltd | ServiceNow No answers on this topic |
Alternatives Considered | ManageEngine, A Div of Zoho Corporation Pvt Ltd | ServiceNow |
Return on Investment | ManageEngine, A Div of Zoho Corporation Pvt Ltd | ServiceNow |
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