What users are saying about
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Top Rated
651 Ratings

SharpSpring from Constant Contact

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Top Rated
651 Ratings
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Score 7.8 out of 100

Feature Set Ratings

Email & Online Marketing

7.4

SharpSpring from Constant Contact

74%

WYSIWYG email editor

7.5
75%
462 Ratings

Dynamic content

7.4
74%
446 Ratings

Ability to test dynamic content

7.0
70%
427 Ratings

Landing pages

6.4
64%
434 Ratings

A/B testing

8.0
80%
389 Ratings

Mobile optimization

4.0
40%
420 Ratings

Email deliverability reporting

8.5
85%
809 Ratings

List management

8.9
89%
493 Ratings

Triggered drip sequences

9.0
90%
467 Ratings

Lead Management

8.8

SharpSpring from Constant Contact

88%

Lead nurturing

9.2
92%
478 Ratings

Lead scoring and grading

8.3
83%
485 Ratings

Data quality management

8.7
87%
461 Ratings

Automated sales alerts and tasks

8.9
89%
457 Ratings

Campaign Management

8.5

SharpSpring from Constant Contact

85%

Calendaring

8.4
84%
332 Ratings

Event/webinar marketing

8.7
87%
314 Ratings

Social Media Marketing

6.7

SharpSpring from Constant Contact

67%

Social sharing and campaigns

6.6
66%
310 Ratings

Social profile integration

6.9
69%
356 Ratings

Reporting & Analytics

8.3

SharpSpring from Constant Contact

83%

Dashboards

8.0
80%
480 Ratings

Standard reports

8.7
87%
481 Ratings

Custom reports

8.3
83%
442 Ratings

Platform & Infrastructure

8.1

SharpSpring from Constant Contact

81%

API

8.2
82%
359 Ratings

Role-based workflow & approvals

8.3
83%
397 Ratings

Customizability

8.0
80%
435 Ratings

Integration with Salesforce.com

8.0
80%
214 Ratings

Integration with Microsoft Dynamics CRM

8.0
80%
97 Ratings

Integration with SugarCRM

7.7
77%
90 Ratings

Attribute Ratings

Likelihood to Recommend

8.9

SharpSpring from Constant Contact

89%
517 Ratings

Likelihood to Renew

7.6

SharpSpring from Constant Contact

76%
32 Ratings

Usability

8.1

SharpSpring from Constant Contact

81%
70 Ratings

Availability

7.1

SharpSpring from Constant Contact

71%
3 Ratings

Performance

4.1

SharpSpring from Constant Contact

41%
3 Ratings

Support Rating

8.5

SharpSpring from Constant Contact

85%
80 Ratings

Online Training

4.5

SharpSpring from Constant Contact

45%
2 Ratings

Implementation Rating

7.9

SharpSpring from Constant Contact

79%
15 Ratings

Product Scalability

3.1

SharpSpring from Constant Contact

31%
2 Ratings

Likelihood to Recommend

SharpSpring from Constant Contact

SharpSpring is great for creating and tracking campaigns that span multiple channels. With the Salesforce integration, we are able to keep our Sales team focused inside Salesforce without them needing to learn a new tool. Our Marketing team uses SharpSpring to nurture leads before handing them off to the Sales team. Though the features are available, SharpSpring would not be suitable for social media management or blogs; our third-party tools do a better job at that.
Andrea Nwobosi | TrustRadius Reviewer

Pros

SharpSpring from Constant Contact

  • Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
  • The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
Jurgen Teichert | TrustRadius Reviewer

Cons

SharpSpring from Constant Contact

  • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
  • Sometimes confusing between types of workflows to use. Opportunity versus visual.
  • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
Kaila Troia | TrustRadius Reviewer

Pricing Details

SharpSpring from Constant Contact

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

$399 per month

SharpSpring from Constant Contact Editions & Modules

Edition
1,000 Contacts$3991
2,500 Contacts$4991
5,000 Contacts$6991
10,000 Contacts$8991
20,000 Contacts$1,2991
  1. per month
Additional Pricing Details

Likelihood to Renew

SharpSpring from Constant Contact

SharpSpring from Constant Contact 7.6
Based on 32 answers
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
David Fox | TrustRadius Reviewer

Usability

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.1
Based on 70 answers
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Christine Mullins | TrustRadius Reviewer

Support Rating

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.5
Based on 80 answers
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
Darren Winter, MA | TrustRadius Reviewer

Implementation Rating

SharpSpring from Constant Contact

SharpSpring from Constant Contact 7.9
Based on 15 answers
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Matthew Maginley | TrustRadius Reviewer

Alternatives Considered

SharpSpring from Constant Contact

We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
Kèlene Poyurs | TrustRadius Reviewer

Return on Investment

SharpSpring from Constant Contact

  • Streamlined Processes - sales and marketing are now all in the same place.
  • Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
  • Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
  • Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
  • Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
Tim Hemingway | TrustRadius Reviewer

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