Constant Contact Lead Gen & CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Constant Contact Lead Gen & CRM
Score 8.4 out of 10
Small Businesses (1-50 employees)
Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Constant Contact Lead Gen & CRM is a marketing and sales platform developed to help businesses build their pipeline, nurture leads and close more deals. The tools are designed to help businesses attract the right leads, nurture them with personalized content, and grow with better conversion. Attract - Acquires hot leads faster with email & social marketing, plus retargeting…
$449
per month
Pricing
Constant Contact Lead Gen & CRM
Editions & Modules
Lead Gen & CRM
Starting at $449
per month
Offerings
Pricing Offerings
Constant Contact Lead Gen & CRM
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeRequired
Additional DetailsAbove pricing based on 5000 contacts.
More Pricing Information
Community Pulse
Constant Contact Lead Gen & CRM
Considered Both Products
Constant Contact Lead Gen & CRM
Chose Constant Contact Lead Gen & CRM
SharpSpring is comparable to Pardot, HubSpot, Marketo, Eloqua. Of these, I very recently used Pardot and the ease-of-use of SharpSpring compared to HubSpot is not even close. SharpSpring is just so much easier to administer. The biggest differentiator for me is support and …
Chose Constant Contact Lead Gen & CRM
SharpSpring from Constant Contact is more streamlined (and cost-effective), especially for smaller businesses that don't need all the complexity and confusion of bigger options like Salesforce.
Chose Constant Contact Lead Gen & CRM
SharpSpring has created a vacuum in my business for the better. Marketing as a service only gets to its final stage once you have a powerful way to leverage the data in your client's businesses to their advantage. We could never do this for our clients until we found …
Chose Constant Contact Lead Gen & CRM
I prefer SharpSpring because it covers at least all the needs a medium or small company requires to start and develop an inbound marketing strategy.
Chose Constant Contact Lead Gen & CRM
SharpSpring is the best All in One CRM. It's not just a CRM for email management and that's what's important to us! The support is better in SharpSpring and it's getting more and more effective!
Chose Constant Contact Lead Gen & CRM
Some of these other tools are "more closed" and do not allow so much customisation or you have to make ad hoc developments.
Chose Constant Contact Lead Gen & CRM
SharpSpring from Constant Contact is much broader and rounded in terms of sales planning, contact management, landing page tools, and lead scoring. It seems to suit our small, start-up business fine at this point. However, we may move to another platform as we grow and need to …
Chose Constant Contact Lead Gen & CRM
Pros of SharpSpring:
  • Design unlimited custom fields
  • Can send content & templates to Sales to send in their reach-outs (Outlook extension)
Chose Constant Contact Lead Gen & CRM
SharpSpring is better priced than other products with similar feature sets. It allows better management for an agency with clients, and has the kinds of features that can readily move the revenue needle for clients who have the vision for what's possible with an integrated …
Chose Constant Contact Lead Gen & CRM
We chose them because we needed a lead tracking software, and they were the best solution at the time.
Chose Constant Contact Lead Gen & CRM
Before SharpSpring we looked into both HubSpot and Infusionsoft but SharpSpring is the best solution for us. Worth every penny and more. We are also using Active Campaign for clients that only need email marketing, but if they want more then we convert them to Sharpspring.
Chose Constant Contact Lead Gen & CRM
SharpSpring lets you tailor the fields to the sales specifications, helping to control the details sent to the customer.
Chose Constant Contact Lead Gen & CRM
SharpSpring has all of the functionality of HubSpot at a fraction of the cost. I used HubSpot at a previous position but I have found that I can do everything I want to do in SharpSpring without having to pay a fortune.

SharpSpring also offers significantly more functionality …
Chose Constant Contact Lead Gen & CRM
I found SharpSpring to be the easiest CRM to use. On a scale of 1 to 5, 5 being the easiest to learn and use, I'd give Salesforce a 1, SharpSpring a 5 and the others fall in between. It's customizable, it's easy to update leads, and most of all there are no quirky error …
Chose Constant Contact Lead Gen & CRM
We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and …
Chose Constant Contact Lead Gen & CRM
Immediately prior to SharpSpring, we had Leadfeeder for a year. It was very easy to use and priced well. But the accuracy of the web guests was not up to the standard I needed. We liked having contact information available for people within the companies that visited our site, …
Chose Constant Contact Lead Gen & CRM
SharpSpring provided the best in terms of comprehensiveness, capability and cost. The support is also fantastic.
Chose Constant Contact Lead Gen & CRM
SharpSpring doesn't quite live up to HubSpot in terms of the intricacies of its features. But what it does, when compared to the cost of using other premium marketing automation systems, it does well to help meet marketing objectives. Providing your technology stack is …
Chose Constant Contact Lead Gen & CRM
We experienced working with other platforms in our team, reviewing and testing, in order to find the one that would optimize our workflows the most. Some of these were completely new to me (Sharpspring was one of them), but I had previous experiences with platforms like Mailchim…
Chose Constant Contact Lead Gen & CRM
SharpSpring has way more robust marketing automation features. The only plus for Salesforce is the ability to run a report for conversations had this week and make it easy to pull up those advertiser cards. SharpSpring has a big advantage over Salesforce as far as persona …
Chose Constant Contact Lead Gen & CRM
I have used Salesforce CRM in the past as a sales person. SharpSpring provides me with an efficient and daily positive experience, it absolutely stack sup to the competition in my use case. I would recommend to my other sales peeps out there.
Top Pros
Top Cons
Features
Constant Contact Lead Gen & CRM
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Constant Contact Lead Gen & CRM
7.5
508 Ratings
3% below category average
WYSIWYG email editor7.8468 Ratings
Dynamic content7.4452 Ratings
Ability to test dynamic content6.6433 Ratings
Landing pages6.3440 Ratings
A/B testing7.5395 Ratings
Mobile optimization4.1426 Ratings
Email deliverability reporting9.0496 Ratings
List management9.3498 Ratings
Triggered drip sequences9.3473 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Constant Contact Lead Gen & CRM
8.9
497 Ratings
14% above category average
Lead nurturing automation9.5484 Ratings
Lead scoring and grading8.6490 Ratings
Data quality management8.4466 Ratings
Automated sales alerts and tasks8.9462 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Constant Contact Lead Gen & CRM
8.1
400 Ratings
6% above category average
Calendaring8.0338 Ratings
Event/webinar marketing8.3318 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Constant Contact Lead Gen & CRM
7.3
377 Ratings
3% below category average
Social sharing and campaigns7.2316 Ratings
Social profile integration7.5362 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Constant Contact Lead Gen & CRM
8.5
494 Ratings
13% above category average
Dashboards8.4486 Ratings
Standard reports8.5486 Ratings
Custom reports8.8447 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Constant Contact Lead Gen & CRM
7.8
466 Ratings
3% above category average
API7.9364 Ratings
Role-based workflow & approvals7.9403 Ratings
Customizability8.5439 Ratings
Integration with Salesforce.com8.1217 Ratings
Integration with Microsoft Dynamics CRM7.298 Ratings
Integration with SugarCRM7.391 Ratings
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User Ratings
Constant Contact Lead Gen & CRM
Likelihood to Recommend
9.1
(522 ratings)
Likelihood to Renew
8.1
(32 ratings)
Usability
6.8
(70 ratings)
Availability
7.8
(2 ratings)
Performance
3.2
(2 ratings)
Support Rating
8.1
(71 ratings)
Online Training
4.5
(2 ratings)
Implementation Rating
6.5
(10 ratings)
Configurability
4.5
(1 ratings)
Ease of integration
4.5
(2 ratings)
Product Scalability
2.9
(2 ratings)
Vendor post-sale
8.2
(1 ratings)
Vendor pre-sale
1.0
(1 ratings)
User Testimonials
Constant Contact Lead Gen & CRM
Likelihood to Recommend
Constant Contact
SharpSpring is great for creating and tracking campaigns that span multiple channels. With the Salesforce integration, we are able to keep our Sales team focused inside Salesforce without them needing to learn a new tool. Our Marketing team uses SharpSpring to nurture leads before handing them off to the Sales team. Though the features are available, SharpSpring would not be suitable for social media management or blogs; our third-party tools do a better job at that.
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Pros
Constant Contact
  • Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
  • The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
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Cons
Constant Contact
  • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
  • Sometimes confusing between types of workflows to use. Opportunity versus visual.
  • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
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Likelihood to Renew
Constant Contact
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
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Usability
Constant Contact
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
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Support Rating
Constant Contact
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
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Implementation Rating
Constant Contact
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
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Alternatives Considered
Constant Contact
We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
Read full review
Return on Investment
Constant Contact
  • Streamlined Processes - sales and marketing are now all in the same place.
  • Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
  • Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
  • Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
  • Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
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