What users are saying about
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Top Rated
57 Ratings
17 Ratings

Submittable

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Top Rated
57 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.6 out of 100

Feature Set Ratings

    Email & Online Marketing

    Submittable

    Feature Set Not Supported
    N/A
    4.4

    Wishpond

    44%
    Wishpond ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    5.3
    53%
    6 Ratings

    Dynamic content

    N/A
    0 Ratings
    3.0
    30%
    8 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    3.9
    39%
    8 Ratings

    Landing pages

    N/A
    0 Ratings
    4.5
    45%
    8 Ratings

    A/B testing

    N/A
    0 Ratings
    4.1
    41%
    9 Ratings

    Mobile optimization

    N/A
    0 Ratings
    4.9
    49%
    8 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    4.9
    49%
    10 Ratings

    List management

    N/A
    0 Ratings
    4.7
    47%
    9 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    4.3
    43%
    8 Ratings

    Lead Management

    Submittable

    Feature Set Not Supported
    N/A
    4.0

    Wishpond

    40%
    Wishpond ranks higher in 4/4 features

    Lead nurturing

    N/A
    0 Ratings
    4.1
    41%
    8 Ratings

    Lead scoring and grading

    N/A
    0 Ratings
    4.5
    45%
    9 Ratings

    Data quality management

    N/A
    0 Ratings
    4.3
    43%
    7 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    3.3
    33%
    6 Ratings

    Social Media Marketing

    Submittable

    Feature Set Not Supported
    N/A
    4.6

    Wishpond

    46%
    Wishpond ranks higher in 1/1 features

    Social sharing and campaigns

    N/A
    0 Ratings
    4.6
    46%
    9 Ratings

    Reporting & Analytics

    Submittable

    Feature Set Not Supported
    N/A
    3.7

    Wishpond

    37%
    Wishpond ranks higher in 1/1 features

    Standard reports

    N/A
    0 Ratings
    3.7
    37%
    8 Ratings

    Platform & Infrastructure

    Submittable

    Feature Set Not Supported
    N/A
    3.1

    Wishpond

    31%
    Wishpond ranks higher in 4/4 features

    API

    N/A
    0 Ratings
    3.7
    37%
    7 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    3.7
    37%
    6 Ratings

    Customizability

    N/A
    0 Ratings
    4.3
    43%
    7 Ratings

    Integration with Salesforce.com

    N/A
    0 Ratings
    1.0
    10%
    3 Ratings

    Attribute Ratings

    • Submittable is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.2

    Submittable

    92%
    49 Ratings
    3.5

    Wishpond

    35%
    9 Ratings

    Likelihood to Renew

    9.3

    Submittable

    93%
    3 Ratings

    Wishpond

    N/A
    0 Ratings

    Usability

    8.5

    Submittable

    85%
    43 Ratings

    Wishpond

    N/A
    0 Ratings

    Support Rating

    7.0

    Submittable

    70%
    1 Rating
    1.0

    Wishpond

    10%
    1 Rating

    Implementation Rating

    9.0

    Submittable

    90%
    1 Rating

    Wishpond

    N/A
    0 Ratings

    Vendor post-sale

    Submittable

    N/A
    0 Ratings
    1.0

    Wishpond

    10%
    2 Ratings

    Vendor pre-sale

    Submittable

    N/A
    0 Ratings
    10.0

    Wishpond

    100%
    2 Ratings

    Likelihood to Recommend

    Submittable

    It is well suited for programs that have a simple review structure. The reviewer functions are very user-friendly. It is also a good option for applicants. Submittable is not well suited on the back end for managing various aspects of those submissions and processing payments.
    Read full review

    Wishpond

    It's a great platform if you're looking for something to run contests that provide leads and drive user engagement, but if they also incorporated social media management and scheduling, Wishpond would be a 10 by far. It's definitely worth looking into specifically for running contests throughout the year, for a wide variety of companies and industries.
    Read full review

    Pros

    Submittable

    • Submittable is mostly user-friendly for applicants, and the application process goes smoothly. It is easy to set up an account and start applications, and the application forms are easy to read and fill out.
    • Submittable is user-friendly for reviewers. It is easy for volunteers or staff members to access all applications and submit their scores on the platform.
    • The ability to use internal forms makes due diligence processes or other internal reviews easy for staff to complete. It's helpful that these reviews can be automatically assigned upon submission and that they are easily accessed while reading through forms.
    Read full review

    Wishpond

    • Very small learning curve, thanks to wonderful real-time tutorials and help, and drag-and-drop editors.
    • Easy to navigate - there are only 3 main sections of the site (content, lists, and emails).
    • Excellent customer service. I've always gotten prompt answers to any questions I've had.
    Read full review

    Cons

    Submittable

    • Labels shouldn't be an option for all reviewers, we had a reviewer for our Florida applicants create labels like "1" "2" "3" which confused my reviewers in California.
    • Running reports across multiple grant projects is tedious and clumsy. Our grant project had 15 regions but it was the same application, we had to compare applications across regions, but could only have a set amount of winners for each area. It would've been easier to create 1 application and 1 opportunity but have filters for the # of applications for each region instead of creating 15 separate applications.
    • Reviewers also found the review forms difficult. There should be an easier way to run a report on their pending reviews in an excel format, or just a better functionality to review. Even with onboarding, our reviewers were confused and didn't use the review function.
    Read full review

    Wishpond

    • They added keywords to campaigns we'd specifically said not to.
    • They should tweak campaigns with a 0.06 ROAS.
    • They should provide the services that are promised.
    Read full review

    Pricing Details

    Submittable

    Starting Price

    $10,000 per year

    Editions & Modules

    Submittable editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Wishpond

      Starting Price

      $69 per month

      Editions & Modules

      Wishpond editions and modules pricing
      EditionModules
      Basic$691
      Pro$1192
      Growth$1993

      Footnotes

      1. per month
      2. per month
      3. per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Yearly plans are 36% off.

      Likelihood to Renew

      Submittable

      I don't see how we could continue to operate our program without Submittable. It is also the industry standard - our submitters are used to and familiar with the platform. We put a lot of work into transitioning from a mail-in submission model to a Submittable-supported one and it just wouldn't make sense to "go back."
      Read full review

      Wishpond

      No answers on this topic

      Usability

      Submittable

      Again, Submittable is familiar to me and to many within the industry - how to use it both as an applicant and as a developer. We tested the application with users on mobile phones, pads, and desktops, and it works on all platforms reasonably well. For those who are new to the process and online applications, the platform is intimidating and does discourage participation from certain generations, those who have not had formal education with computers, and non-native English speakers. In terms of review, the review process is quite functional, with multi-layered reviews, rubrics, and weighted scales. The reporting is more complex, as there is tension between what is easy for the applicant and what is typical for data collection.
      Read full review

      Wishpond

      No answers on this topic

      Support Rating

      Submittable

      I think that they are good at answering our questions and solving our problems. We occasionally get reports from applicants about problems the Submittable team has not solved, but I do not know what the applicant has done to get the problem solved.
      Read full review

      Wishpond

      There is no support at Wishpond. I contacted my project manager's manager over a week ago without a reply. When I responded to the automated 'How is your experience' email saying how awful it was there was no follow-up. When I had trouble and had to escalate things it resulted in some new procedures being put in place that changed nothing and they never checked in to see if things were fixed.
      Read full review

      Alternatives Considered

      Submittable

      For the price, Submittable offered the features we need in terms of accepting multiple file types, large files, unlimited submissions and participants, and user-friendly design. Other products may limit files, file types, file sizes, or other components that would not work for our uses.
      Read full review

      Wishpond

      We choose Wishpond as our first option since we were a startup e-commerce. Klaviyo was a little bit expensive for us and Wishpond really suits pretty well in our budget. Besides, if you don't have so many clients, at a first glance, there are a lot of features that would not be taken advantage of. That is why Wishpond was a better option when we started.
      Read full review

      Return on Investment

      Submittable

      • I do think the applicant experience has improved. Submittable is used by many organizations, so it's nice for people to have all their submissions in one place.
      • As an organization, we are also able to be more efficient than before with Submittable.
      Read full review

      Wishpond

      • Negative google ROI.
      • A few conversions in September on paid social then none - negative ROI.
      • Between ad spend and Wishpond fees every month is negative ROI. Can’t wait until I can get out of this contract.
      • Emails don’t perform as well as my own for open rates or clicks.
      Read full review

      Screenshots

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