Accruent EMS Software Reviews

381 Ratings
<a href='' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Do you work for this company? Learn how we help vendors

TrustRadius Top Rated for 2020

Overall Rating

Reviewer's Company Size

Last Updated

By Topic




Job Type


Filtered By:

Reviews (1-25 of 30)

Companies can't remove reviews or game the system. Here's why.
Khadra Abdulle | TrustRadius Reviewer
September 18, 2019

EMS tells story for those who do not use it every day!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Innovative Uses

  • We were able to place a "new room" section and places a notification to reminder coordinators that all set-ups need to be submitted 10 business days prior to the event date .
  • Its been working great and it is in bright yellow so everyone who logs into EMS can see that notification prior to booking a room.
Read Khadra Abdulle's full review
Ana Fernández Silva | TrustRadius Reviewer
September 13, 2019

EMS is very flexible and a very powerful tool if you have a good training-- but not an accounting tool

Score 8 out of 10
Vetted Review
Verified User
Review Source

Innovative Uses

  • Analyzing types of clients (how the use the services, external/internal, popular schedules, type of groups...)
  • Forecasting based on bookings 3 months ahead
  • Detecting charges that have not been invoiced and the client didn't pay for
  • Detecting lack of communication between departments
  • Using queries as a quality assurance check before the GL closing
  • Create budget for client based on analysis of what they spent previous years
Read Ana Fernández Silva's full review
Trish Lofton | TrustRadius Reviewer
September 10, 2019

EMS - it truly is a one size fits all software!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Innovative Uses

  • We linked EMS to electronic paper signs that are mounted outside of each room.
  • The software provides a wealth of information about events held in the building. Detailed reports can be generated with a few clicks of the mouse.
  • The automated reporting features have saved so much time!
Read Trish Lofton's full review
Anonymous | TrustRadius Reviewer
August 20, 2019

EMS great for conference center space

Score 10 out of 10
Vetted Review
Verified User
Review Source

Innovative Uses

  • Different pricing plans for internal v external events
  • Staff users can request space for programs and an admin just has to approve it
  • Pull historical usage info
Read this authenticated review
Anonymous | TrustRadius Reviewer
September 03, 2019

EMS Easy

Score 9 out of 10
Vetted Review
Verified User
Review Source

Innovative Uses

  • Manage equipment inventory
  • Create specialized forms for catering and AV setup.
Read this authenticated review
Liane Little | TrustRadius Reviewer
February 01, 2019

EMS is the best!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Innovative Uses

  • The reporting is great for data and that you can put it into an excel document
  • the room cards are great to help guide people
  • Outlook is great too because my organization uses it widely.
Read Liane Little's full review
Bartholomew Kallgren | TrustRadius Reviewer
December 18, 2018

Millennial user in an office of Gen X'ers

Score 8 out of 10
Vetted Review
Verified User
Review Source

Innovative Uses

  • rolling work orders into ems for events from school dude
  • using web template to allow people to manage their own spaces within certain buildings
  • using rss feeds to feed digital displays on campus within different buildings for events that are going on within that building
Read Bartholomew Kallgren's full review

About Accruent EMS Software

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Software Features

Has featureSelf-Service Meeting Booking
Has featureDesk Hoteling
Has featureDigital Signage
Has featureVideo Conferencing Integration
Has featureWeb-Based Booking
Has featureManaged Space and Events Approval Workflow
Has featureInvoicing and Billing
Has featureUtilization Reporting and Custom Queries
Has featureCatering Management
Has featureAcademic Planning and Optimization

Accruent EMS Software Integrations

Microsoft Teams, Google Workspace (formerly G Suite), Workday Student, Microsoft Outlook, Crestron Room Signs, IAdea Room Signs, Embrava Desk Signs, Envoy Visitor Mangement, Zoom Video Conferencing

Accruent EMS Software Competitors

Accruent EMS Software Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required

Accruent EMS Software Support Options

 Free VersionPaid Version
Video Tutorials / Webinar

Accruent EMS Software Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows
Mobile Application:Apple iOS, Android, Mobile Web