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Agorapulse

Agorapulse

Overview

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
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LOVE!

10 out of 10
September 11, 2023
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social …
Continue reading

Agorapulse is great!

10 out of 10
April 21, 2023
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing …
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Go Agora!

8 out of 10
May 31, 2022
Incentivized
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Facebook (255)
    9.8
    98%
  • Instagram (241)
    9.8
    98%
  • Content planning and scheduling (247)
    9.8
    98%
  • Twitter (228)
    9.5
    95%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Custom

$0

Cloud

Standard

$49

Cloud
per user

Professional

$79

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per user
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Product Demos

AgoraPulse Review Demo - Is This The Best Social Media Management Tool?

YouTube

Agorapulse Review - Calendar Publishing Features 2022

YouTube

Agorapulse Scheduling tool and Power Reports

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.9
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.9
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.6
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7.5
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.5

Reporting/analytics

9.5
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

9.3
Avg 8.1
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Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.

Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse  inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, French, Spanish

Frequently Asked Questions

Agorapulse starts at $49.

Sprout Social, Sendible, and Hootsuite are common alternatives for Agorapulse.

Reviewers rate Real-time tracking highest, with a score of 9.9.

The most common users of Agorapulse are from Small Businesses (1-50 employees).

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
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Comparisons

View all alternatives
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Reviews and Ratings

(555)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.

Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.

Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.

Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.

Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.

Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.

Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.

Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.

Attribute Ratings

Reviews

(1-25 of 262)
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Score 10 out of 10
Vetted Review
Verified User
Listening/monitoring (2)
80%
8.0
Boolean keyword searches
80%
8.0
Filtering out noise/spam
80%
8.0
Publishing (3)
83.33333333333334%
8.3
Content planning and scheduling
80%
8.0
Audience targeting
70%
7.0
Workflow management
100%
10.0
Engagement (1)
70%
7.0
Bulk actions
70%
7.0
Marketing
N/A
N/A
Channel coverage/integration (5)
90%
9.0
Twitter
90%
9.0
Facebook
90%
9.0
LinkedIn
90%
9.0
Instagram
90%
9.0
YouTube
90%
9.0
Reporting/analytics (2)
80%
8.0
Campaign success analytics
80%
8.0
Competitor analysis
80%
8.0
Account management (2)
95%
9.5
Role-based user permissions & privileges
100%
10.0
Mobile access
90%
9.0
September 18, 2023

So worth it.

Tom Chappell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (2)
40%
4.0
Boolean keyword searches
N/A
N/A
Filtering out noise/spam
80%
8.0
Publishing (3)
53.33333333333333%
5.3
Content planning and scheduling
80%
8.0
Audience targeting
N/A
N/A
Workflow management
80%
8.0
Engagement (3)
20%
2.0
Automated routing and prioritization
N/A
N/A
Customer interaction histories
60%
6.0
Bulk actions
N/A
N/A
Marketing (3)
N/A
N/A
Lead generation
N/A
N/A
Content marketing
N/A
N/A
Campaigns and promotions
N/A
N/A
Channel coverage/integration (6)
46.66666666666667%
4.7
Twitter
40%
4.0
Facebook
80%
8.0
LinkedIn
80%
8.0
Google+
N/A
N/A
Instagram
80%
8.0
YouTube
N/A
N/A
Reporting/analytics (3)
N/A
N/A
Campaign success analytics
N/A
N/A
Real-time tracking
N/A
N/A
Competitor analysis
N/A
N/A
Account management (2)
70%
7.0
Role-based user permissions & privileges
70%
7.0
Mobile access
70%
7.0
Chelsey M. Gray | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (2)
40%
4.0
Boolean keyword searches
50%
5.0
Filtering out noise/spam
30%
3.0
Publishing (3)
53.33333333333333%
5.3
Content planning and scheduling
80%
8.0
Audience targeting
N/A
N/A
Workflow management
80%
8.0
Engagement (3)
93.33333333333334%
9.3
Automated routing and prioritization
80%
8.0
Customer interaction histories
100%
10.0
Bulk actions
100%
10.0
Marketing (3)
53.33333333333333%
5.3
Lead generation
N/A
N/A
Content marketing
80%
8.0
Campaigns and promotions
80%
8.0
Channel coverage/integration (6)
45%
4.5
Twitter
N/A
N/A
Facebook
100%
10.0
LinkedIn
90%
9.0
Google+
N/A
N/A
Instagram
80%
8.0
YouTube
N/A
N/A
Reporting/analytics (3)
26.666666666666664%
2.7
Campaign success analytics
80%
8.0
Real-time tracking
N/A
N/A
Competitor analysis
N/A
N/A
Account management (2)
90%
9.0
Role-based user permissions & privileges
80%
8.0
Mobile access
100%
10.0
Lily Waring | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (2)
75%
7.5
Boolean keyword searches
100%
10.0
Filtering out noise/spam
50%
5.0
Publishing (3)
83.33333333333334%
8.3
Content planning and scheduling
100%
10.0
Audience targeting
50%
5.0
Workflow management
100%
10.0
Engagement (3)
100%
10.0
Automated routing and prioritization
100%
10.0
Customer interaction histories
100%
10.0
Bulk actions
100%
10.0
Marketing (3)
100%
10.0
Lead generation
100%
10.0
Content marketing
100%
10.0
Campaigns and promotions
100%
10.0
Channel coverage/integration (6)
66.66666666666667%
6.7
Twitter
50%
5.0
Facebook
100%
10.0
LinkedIn
100%
10.0
Google+
N/A
N/A
Instagram
100%
10.0
YouTube
50%
5.0
Reporting/analytics (3)
100%
10.0
Campaign success analytics
100%
10.0
Real-time tracking
100%
10.0
Competitor analysis
100%
10.0
Account management (2)
100%
10.0
Role-based user permissions & privileges
100%
10.0
Mobile access
100%
10.0
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (2)
50%
5.0
Boolean keyword searches
90%
9.0
Filtering out noise/spam
10%
1.0
Publishing (3)
43.33333333333333%
4.3
Content planning and scheduling
70%
7.0
Audience targeting
20%
2.0
Workflow management
40%
4.0
Engagement (3)
66.66666666666667%
6.7
Automated routing and prioritization
50%
5.0
Customer interaction histories
60%
6.0
Bulk actions
90%
9.0
Marketing (3)
40%
4.0
Lead generation
40%
4.0
Content marketing
40%
4.0
Campaigns and promotions
40%
4.0
Channel coverage/integration (5)
60%
6.0
Twitter
30%
3.0
Facebook
80%
8.0
LinkedIn
80%
8.0
Google+
30%
3.0
Instagram
80%
8.0
Reporting/analytics (3)
70%
7.0
Campaign success analytics
100%
10.0
Real-time tracking
100%
10.0
Competitor analysis
10%
1.0
Account management (2)
60%
6.0
Role-based user permissions & privileges
60%
6.0
Mobile access
60%
6.0
Emily Anne Buck | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (2)
N/A
N/A
Boolean keyword searches
N/A
N/A
Filtering out noise/spam
N/A
N/A
Publishing (3)
66.66666666666667%
6.7
Content planning and scheduling
100%
10.0
Audience targeting
N/A
N/A
Workflow management
100%
10.0
Engagement (3)
33.333333333333336%
3.3
Automated routing and prioritization
N/A
N/A
Customer interaction histories
N/A
N/A
Bulk actions
100%
10.0
Marketing (3)
N/A
N/A
Lead generation
N/A
N/A
Content marketing
N/A
N/A
Campaigns and promotions
N/A
N/A
Channel coverage/integration (6)
53.33333333333333%
5.3
Twitter
50%
5.0
Facebook
100%
10.0
LinkedIn
80%
8.0
Google+
N/A
N/A
Instagram
90%
9.0
YouTube
N/A
N/A
Reporting/analytics (3)
30%
3.0
Campaign success analytics
90%
9.0
Real-time tracking
N/A
N/A
Competitor analysis
N/A
N/A
Account management (2)
95%
9.5
Role-based user permissions & privileges
100%
10.0
Mobile access
90%
9.0
September 11, 2023

We LOVE Agorapulse!

Hope Delongchamp-Boissoneault | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (2)
N/A
N/A
Boolean keyword searches
N/A
N/A
Filtering out noise/spam
N/A
N/A
Publishing (3)
66.66666666666667%
6.7
Content planning and scheduling
100%
10.0
Audience targeting
N/A
N/A
Workflow management
100%
10.0
Engagement (3)
100%
10.0
Automated routing and prioritization
100%
10.0
Customer interaction histories
100%
10.0
Bulk actions
100%
10.0
Marketing (3)
66.66666666666667%
6.7
Lead generation
100%
10.0
Content marketing
100%
10.0
Campaigns and promotions
N/A
N/A
Channel coverage/integration (6)
66.66666666666667%
6.7
Twitter
100%
10.0
Facebook
100%
10.0
LinkedIn
100%
10.0
Google+
N/A
N/A
Instagram
100%
10.0
YouTube
N/A
N/A
Reporting/analytics (3)
100%
10.0
Campaign success analytics
100%
10.0
Real-time tracking
100%
10.0
Competitor analysis
100%
10.0
Account management (2)
50%
5.0
Role-based user permissions & privileges
100%
10.0
Mobile access
N/A
N/A
September 11, 2023

LOVE!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (2)
N/A
N/A
Boolean keyword searches
N/A
N/A
Filtering out noise/spam
N/A
N/A
Publishing (3)
66.66666666666667%
6.7
Content planning and scheduling
100%
10.0
Audience targeting
N/A
N/A
Workflow management
100%
10.0
Engagement (3)
N/A
N/A
Automated routing and prioritization
N/A
N/A
Customer interaction histories
N/A
N/A
Bulk actions
N/A
N/A
Marketing (3)
N/A
N/A
Lead generation
N/A
N/A
Content marketing
N/A
N/A
Campaigns and promotions
N/A
N/A
Channel coverage/integration (6)
N/A
N/A
Twitter
N/A
N/A
Facebook
N/A
N/A
LinkedIn
N/A
N/A
Google+
N/A
N/A
Instagram
N/A
N/A
YouTube
N/A
N/A
Reporting/analytics (3)
N/A
N/A
Campaign success analytics
N/A
N/A
Real-time tracking
N/A
N/A
Competitor analysis
N/A
N/A
Account management (2)
N/A
N/A
Role-based user permissions & privileges
N/A
N/A
Mobile access
N/A
N/A
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (1)
20%
2.0
Filtering out noise/spam
20%
2.0
Publishing (3)
80%
8.0
Content planning and scheduling
90%
9.0
Audience targeting
50%
5.0
Workflow management
100%
10.0
Engagement (3)
86.66666666666666%
8.7
Automated routing and prioritization
80%
8.0
Customer interaction histories
90%
9.0
Bulk actions
90%
9.0
Marketing (3)
80%
8.0
Lead generation
90%
9.0
Content marketing
90%
9.0
Campaigns and promotions
60%
6.0
Channel coverage/integration (6)
83.33333333333334%
8.3
Twitter
10%
1.0
Facebook
100%
10.0
LinkedIn
100%
10.0
Google+
100%
10.0
Instagram
90%
9.0
YouTube
100%
10.0
Reporting/analytics (3)
76.66666666666667%
7.7
Campaign success analytics
90%
9.0
Real-time tracking
90%
9.0
Competitor analysis
50%
5.0
Account management (2)
85%
8.5
Role-based user permissions & privileges
80%
8.0
Mobile access
90%
9.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (2)
50%
5.0
Boolean keyword searches
100%
10.0
Filtering out noise/spam
N/A
N/A
Publishing (3)
66.66666666666667%
6.7
Content planning and scheduling
100%
10.0
Audience targeting
N/A
N/A
Workflow management
100%
10.0
Engagement (3)
33.333333333333336%
3.3
Automated routing and prioritization
N/A
N/A
Customer interaction histories
100%
10.0
Bulk actions
N/A
N/A
Marketing (3)
33.333333333333336%
3.3
Lead generation
N/A
N/A
Content marketing
100%
10.0
Campaigns and promotions
N/A
N/A
Channel coverage/integration (6)
56.66666666666667%
5.7
Twitter
70%
7.0
Facebook
70%
7.0
LinkedIn
N/A
N/A
Google+
N/A
N/A
Instagram
100%
10.0
YouTube
100%
10.0
Reporting/analytics (3)
33.333333333333336%
3.3
Campaign success analytics
N/A
N/A
Real-time tracking
100%
10.0
Competitor analysis
N/A
N/A
Account management (2)
100%
10.0
Role-based user permissions & privileges
100%
10.0
Mobile access
100%
10.0
Winston Bromley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (2)
90%
9.0
Boolean keyword searches
100%
10.0
Filtering out noise/spam
80%
8.0
Publishing (3)
100%
10.0
Content planning and scheduling
100%
10.0
Audience targeting
100%
10.0
Workflow management
100%
10.0
Engagement (3)
100%
10.0
Automated routing and prioritization
100%
10.0
Customer interaction histories
100%
10.0
Bulk actions
100%
10.0
Marketing (3)
93.33333333333334%
9.3
Lead generation
80%
8.0
Content marketing
100%
10.0
Campaigns and promotions
100%
10.0
Channel coverage/integration (6)
95%
9.5
Twitter
70%
7.0
Facebook
100%
10.0
LinkedIn
100%
10.0
Google+
100%
10.0
Instagram
100%
10.0
YouTube
100%
10.0
Reporting/analytics (3)
100%
10.0
Campaign success analytics
100%
10.0
Real-time tracking
100%
10.0
Competitor analysis
100%
10.0
Account management (2)
100%
10.0
Role-based user permissions & privileges
100%
10.0
Mobile access
100%
10.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (2)
90%
9.0
Boolean keyword searches
80%
8.0
Filtering out noise/spam
100%
10.0
Publishing (3)
73.33333333333333%
7.3
Content planning and scheduling
100%
10.0
Audience targeting
40%
4.0
Workflow management
80%
8.0
Engagement (3)
66.66666666666667%
6.7
Automated routing and prioritization
80%
8.0
Customer interaction histories
60%
6.0
Bulk actions
60%
6.0
Marketing (3)
N/A
N/A
Lead generation
N/A
N/A
Content marketing
N/A
N/A
Campaigns and promotions
N/A
N/A
Channel coverage/integration (6)
43.33333333333333%
4.3
Twitter
N/A
N/A
Facebook
90%
9.0
LinkedIn
80%
8.0
Google+
N/A
N/A
Instagram
90%
9.0
YouTube
N/A
N/A
Reporting/analytics (3)
93.33333333333334%
9.3
Campaign success analytics
100%
10.0
Real-time tracking
100%
10.0
Competitor analysis
80%
8.0
Account management (2)
90%
9.0
Role-based user permissions & privileges
80%
8.0
Mobile access
100%
10.0
April 21, 2023

Agorapulse is great!

Ivan Trejo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Listening/monitoring (2)
95%
9.5
Boolean keyword searches
100%
10.0
Filtering out noise/spam
90%
9.0
Publishing (3)
96.66666666666666%
9.7
Content planning and scheduling
100%
10.0
Audience targeting
100%
10.0
Workflow management
90%
9.0
Engagement (3)
93.33333333333334%
9.3
Automated routing and prioritization
100%
10.0
Customer interaction histories
90%
9.0
Bulk actions
90%
9.0
Marketing (3)
N/A
N/A
Lead generation
N/A
N/A
Content marketing
N/A
N/A
Campaigns and promotions
N/A
N/A
Channel coverage/integration (6)
100%
10.0
Twitter
100%
10.0
Facebook
100%
10.0
LinkedIn
100%
10.0
Google+
100%
10.0
Instagram
100%
10.0
YouTube
100%
10.0
Reporting/analytics (3)
96.66666666666666%
9.7
Campaign success analytics
100%
10.0
Real-time tracking
100%
10.0
Competitor analysis
90%
9.0
Account management (2)
95%
9.5
Role-based user permissions & privileges
100%
10.0
Mobile access
90%
9.0
May 31, 2022

Go Agora!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (2)
50%
5.0
Boolean keyword searches
50%
5.0
Filtering out noise/spam
50%
5.0
Publishing (3)
63.33333333333333%
6.3
Content planning and scheduling
80%
8.0
Audience targeting
40%
4.0
Workflow management
70%
7.0
Engagement (3)
33.333333333333336%
3.3
Automated routing and prioritization
30%
3.0
Customer interaction histories
60%
6.0
Bulk actions
10%
1.0
Marketing (2)
10%
1.0
Lead generation
10%
1.0
Campaigns and promotions
10%
1.0
Channel coverage/integration (5)
36%
3.6
Twitter
20%
2.0
Facebook
60%
6.0
LinkedIn
30%
3.0
Instagram
60%
6.0
YouTube
10%
1.0
Reporting/analytics (3)
36.666666666666664%
3.7
Campaign success analytics
50%
5.0
Real-time tracking
50%
5.0
Competitor analysis
10%
1.0
Account management (2)
45%
4.5
Role-based user permissions & privileges
90%
9.0
Mobile access
N/A
N/A
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (2)
N/A
N/A
Boolean keyword searches
N/A
N/A
Filtering out noise/spam
N/A
N/A
Publishing (3)
20%
2.0
Content planning and scheduling
60%
6.0
Audience targeting
N/A
N/A
Workflow management
N/A
N/A
Engagement (3)
N/A
N/A
Automated routing and prioritization
N/A
N/A
Customer interaction histories
N/A
N/A
Bulk actions
N/A
N/A
Marketing (2)
N/A
N/A
Lead generation
N/A
N/A
Campaigns and promotions
N/A
N/A
Channel coverage/integration (5)
58%
5.8
Twitter
50%
5.0
Facebook
80%
8.0
LinkedIn
80%
8.0
Instagram
80%
8.0
YouTube
N/A
N/A
Reporting/analytics (3)
N/A
N/A
Campaign success analytics
N/A
N/A
Real-time tracking
N/A
N/A
Competitor analysis
N/A
N/A
Account management (2)
35%
3.5
Role-based user permissions & privileges
N/A
N/A
Mobile access
70%
7.0
Katarzyna Barzan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Listening/monitoring (1)
60%
6.0
Filtering out noise/spam
60%
6.0
Publishing (1)
60%
6.0
Content planning and scheduling
60%
6.0
Engagement (3)
66.66666666666667%
6.7
Automated routing and prioritization
70%
7.0
Customer interaction histories
60%
6.0
Bulk actions
70%
7.0
Marketing
N/A
N/A
Channel coverage/integration (4)
100%
10.0
Twitter
100%
10.0
Facebook
100%
10.0
LinkedIn
100%
10.0
Instagram
100%
10.0
Reporting/analytics (1)
70%
7.0
Real-time tracking
70%
7.0
Account management (2)
100%
10.0
Role-based user permissions & privileges
100%
10.0
Mobile access
100%
10.0
December 14, 2021

IT'S GOOD!

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (2)
N/A
N/A
Boolean keyword searches
N/A
N/A
Filtering out noise/spam
N/A
N/A
Publishing (3)
23.333333333333336%
2.3
Content planning and scheduling
70%
7.0
Audience targeting
N/A
N/A
Workflow management
N/A
N/A
Engagement (3)
N/A
N/A
Automated routing and prioritization
N/A
N/A
Customer interaction histories
N/A
N/A
Bulk actions
N/A
N/A
Marketing (2)
N/A
N/A
Lead generation
N/A
N/A
Campaigns and promotions
N/A
N/A
Channel coverage/integration (5)
N/A
N/A
Twitter
N/A
N/A
Facebook
N/A
N/A
LinkedIn
N/A
N/A
Instagram
N/A
N/A
YouTube
N/A
N/A
Reporting/analytics (3)
N/A
N/A
Campaign success analytics
N/A
N/A
Real-time tracking
N/A
N/A
Competitor analysis
N/A
N/A
Account management (2)
N/A
N/A
Role-based user permissions & privileges
N/A
N/A
Mobile access
N/A
N/A
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (2)
100%
10.0
Boolean keyword searches
100%
10.0
Filtering out noise/spam
100%
10.0
Publishing (3)
100%
10.0
Content planning and scheduling
100%
10.0
Audience targeting
100%
10.0
Workflow management
100%
10.0
Engagement (3)
100%
10.0
Automated routing and prioritization
100%
10.0
Customer interaction histories
100%
10.0
Bulk actions
100%
10.0
Marketing (2)
N/A
N/A
Lead generation
N/A
N/A
Campaigns and promotions
N/A
N/A
Channel coverage/integration (5)
68%
6.8
Twitter
100%
10.0
Facebook
100%
10.0
LinkedIn
100%
10.0
Instagram
40%
4.0
YouTube
N/A
N/A
Reporting/analytics (3)
N/A
N/A
Campaign success analytics
N/A
N/A
Real-time tracking
N/A
N/A
Competitor analysis
N/A
N/A
Account management (2)
100%
10.0
Role-based user permissions & privileges
100%
10.0
Mobile access
100%
10.0
Score 10 out of 10
Vetted Review
Verified User
Listening/monitoring (2)
N/A
N/A
Boolean keyword searches
N/A
N/A
Filtering out noise/spam
N/A
N/A
Publishing (3)
N/A
N/A
Content planning and scheduling
N/A
N/A
Audience targeting
N/A
N/A
Workflow management
N/A
N/A
Engagement (3)
100%
10.0
Automated routing and prioritization
100%
10.0
Customer interaction histories
100%
10.0
Bulk actions
100%
10.0
Marketing (2)
50%
5.0
Lead generation
100%
10.0
Campaigns and promotions
N/A
N/A
Channel coverage/integration (5)
100%
10.0
Twitter
100%
10.0
Facebook
100%
10.0
LinkedIn
100%
10.0
Instagram
100%
10.0
YouTube
100%
10.0
Reporting/analytics (3)
N/A
N/A
Campaign success analytics
N/A
N/A
Real-time tracking
N/A
N/A
Competitor analysis
N/A
N/A
Account management (2)
100%
10.0
Role-based user permissions & privileges
100%
10.0
Mobile access
100%
10.0
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (2)
15%
1.5
Boolean keyword searches
N/A
N/A
Filtering out noise/spam
30%
3.0
Publishing (3)
16.666666666666668%
1.7
Content planning and scheduling
30%
3.0
Audience targeting
10%
1.0
Workflow management
10%
1.0
Engagement (2)
45%
4.5
Customer interaction histories
30%
3.0
Bulk actions
60%
6.0
Marketing
N/A
N/A
Channel coverage/integration (3)
80%
8.0
Twitter
80%
8.0
Facebook
80%
8.0
Instagram
80%
8.0
Reporting/analytics (2)
60%
6.0
Campaign success analytics
60%
6.0
Real-time tracking
60%
6.0
Account management (2)
90%
9.0
Role-based user permissions & privileges
90%
9.0
Mobile access
90%
9.0
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (1)
70%
7.0
Boolean keyword searches
70%
7.0
Publishing (3)
60%
6.0
Content planning and scheduling
60%
6.0
Audience targeting
50%
5.0
Workflow management
70%
7.0
Engagement (3)
80%
8.0
Automated routing and prioritization
100%
10.0
Customer interaction histories
70%
7.0
Bulk actions
70%
7.0
Marketing
N/A
N/A
Channel coverage/integration (4)
75%
7.5
Twitter
70%
7.0
Facebook
90%
9.0
Instagram
70%
7.0
YouTube
70%
7.0
Reporting/analytics (2)
55%
5.5
Campaign success analytics
50%
5.0
Real-time tracking
60%
6.0
Account management (1)
60%
6.0
Role-based user permissions & privileges
60%
6.0
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (2)
35%
3.5
Boolean keyword searches
N/A
N/A
Filtering out noise/spam
70%
7.0
Publishing (3)
53.33333333333333%
5.3
Content planning and scheduling
80%
8.0
Audience targeting
N/A
N/A
Workflow management
80%
8.0
Engagement (3)
56.66666666666667%
5.7
Automated routing and prioritization
N/A
N/A
Customer interaction histories
90%
9.0
Bulk actions
80%
8.0
Marketing (2)
N/A
N/A
Lead generation
N/A
N/A
Campaigns and promotions
N/A
N/A
Channel coverage/integration (5)
54%
5.4
Twitter
90%
9.0
Facebook
90%
9.0
LinkedIn
N/A
N/A
Instagram
90%
9.0
YouTube
N/A
N/A
Reporting/analytics (3)
53.33333333333333%
5.3
Campaign success analytics
70%
7.0
Real-time tracking
90%
9.0
Competitor analysis
N/A
N/A
Account management (2)
85%
8.5
Role-based user permissions & privileges
80%
8.0
Mobile access
90%
9.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (2)
N/A
N/A
Boolean keyword searches
N/A
N/A
Filtering out noise/spam
N/A
N/A
Publishing (3)
66.66666666666667%
6.7
Content planning and scheduling
100%
10.0
Audience targeting
N/A
N/A
Workflow management
100%
10.0
Engagement (3)
100%
10.0
Automated routing and prioritization
100%
10.0
Customer interaction histories
100%
10.0
Bulk actions
100%
10.0
Marketing (2)
N/A
N/A
Lead generation
N/A
N/A
Campaigns and promotions
N/A
N/A
Channel coverage/integration (5)
62%
6.2
Twitter
70%
7.0
Facebook
90%
9.0
LinkedIn
80%
8.0
Instagram
70%
7.0
YouTube
N/A
N/A
Reporting/analytics (3)
86.66666666666666%
8.7
Campaign success analytics
90%
9.0
Real-time tracking
90%
9.0
Competitor analysis
80%
8.0
Account management (2)
80%
8.0
Role-based user permissions & privileges
100%
10.0
Mobile access
60%
6.0
Kelby Mcnab | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (2)
N/A
N/A
Boolean keyword searches
N/A
N/A
Filtering out noise/spam
N/A
N/A
Publishing (3)
66.66666666666667%
6.7
Content planning and scheduling
100%
10.0
Audience targeting
N/A
N/A
Workflow management
100%
10.0
Engagement (3)
70%
7.0
Automated routing and prioritization
100%
10.0
Customer interaction histories
80%
8.0
Bulk actions
30%
3.0
Marketing (2)
N/A
N/A
Lead generation
N/A
N/A
Campaigns and promotions
N/A
N/A
Channel coverage/integration (5)
82%
8.2
Twitter
80%
8.0
Facebook
80%
8.0
LinkedIn
80%
8.0
Instagram
80%
8.0
YouTube
90%
9.0
Reporting/analytics (3)
16.666666666666668%
1.7
Campaign success analytics
N/A
N/A
Real-time tracking
50%
5.0
Competitor analysis
N/A
N/A
Account management (2)
15%
1.5
Role-based user permissions & privileges
N/A
N/A
Mobile access
30%
3.0
Genevieve Leveille | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Listening/monitoring (2)
N/A
N/A
Boolean keyword searches
N/A
N/A
Filtering out noise/spam
N/A
N/A
Publishing (3)
83.33333333333334%
8.3
Content planning and scheduling
90%
9.0
Audience targeting
80%
8.0
Workflow management
80%
8.0
Engagement (3)
53.33333333333333%
5.3
Automated routing and prioritization
N/A
N/A
Customer interaction histories
90%
9.0
Bulk actions
70%
7.0
Marketing (2)
N/A
N/A
Lead generation
N/A
N/A
Campaigns and promotions
N/A
N/A
Channel coverage/integration (5)
72%
7.2
Twitter
90%
9.0
Facebook
90%
9.0
LinkedIn
90%
9.0
Instagram
90%
9.0
YouTube
N/A
N/A
Reporting/analytics (3)
30%
3.0
Campaign success analytics
90%
9.0
Real-time tracking
N/A
N/A
Competitor analysis
N/A
N/A
Account management (2)
80%
8.0
Role-based user permissions & privileges
90%
9.0
Mobile access
70%
7.0
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