Autopilot Reviews

24 Ratings
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Score 8.3 out of 100

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Reviews (1-9 of 9)

Bryan McAnulty | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Use Cases and Deployment Scope

We use Autopilot to build complex marketing automation sequences for our brands and our customers' brands. The worst thing you can do with marketing automation is send automated messages to someone that aren't relevant to them.

Autopilot helps us remove concerns and build excitement with our audience around our product at each step of their journey. Autopilot allows us to create marketing sequences that provide the best experience for our customers and the best return for our business.
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Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Use Cases and Deployment Scope

We previously used their Quadrotech platform for many years which was configured with our exchange. Their portal was used by me to administer about 30-40 user accounts including security groups. An example use case would be enabling a user to have a different type of enterprise Microsoft license once they become full time. Was a pretty basic system.
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Anonymous | TrustRadius Reviewer
October 16, 2019

Email marketing tool!

Score 7 out of 10
Vetted Review
Verified User
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Use Cases and Deployment Scope

Autopilot is being used by the marketing department with the help of the operations department managing the data that gets in the platform. It is not used by the sales or customer experience teams. The business problem it addresses is emailing our customers promotions and information that help generate more sales and retention.
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Megan Kratzman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Use Cases and Deployment Scope

We use Autopilot for lifecycle email marketing, lead scoring, segmentation, and to perform various marketing and sales automation functions. Before onboarding Autopilot, we weren't able to personalize communications, target prospects and customers with highly relevant content, properly track contact activities through the funnel, and flag contacts for follow up at the right time in their discovery process.
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Emily Muhoberac | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Use Cases and Deployment Scope

Autopilot Marketing Automation Software was our first foray into using workflows with our small marketing team of 2 people. We have since grown into an enterprise solution, but Autopilot was an excellent introductory product for our marketing team when we were first starting out. As a new team, we were using a plethora of budget tools to build makeshift workflows. Autopilot enabled us to cancel those tools, and use their integrations to create a cohesive lead flow for the first time.
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Quentin Aisbett | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Use Cases and Deployment Scope

We use Autopilot both as our agency automation solution and it is what we recommend and manage for our clients. In both instances, it is used to capture and nurture leads and because it's automated, it scales.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Verified User
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Use Cases and Deployment Scope

I use Autopilot mainly for email marketing and other basic automation workflows. Since landing pages aren't a feature of Autopilot, we create those externally and connect them to an Autopilot journey so that the data is captured and journey workflows are triggered. We don't use Autopilot for reporting except for basic email performance.
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Autopilot Scorecard Summary

Feature Scorecard Summary

WYSIWYG email editor (8)
8.7
Dynamic content (5)
8.4
Ability to test dynamic content (5)
8.3
A/B testing (5)
8.2
Mobile optimization (7)
8.9
Email deliverability (8)
8.2
List management (8)
8.3
Triggered drip sequences (8)
8.7
Lead nurturing (8)
8.8
Data quality management (7)
7.0
Automated sales alerts and tasks (6)
7.8
Event/webinar marketing (6)
9.0
Social profile integration (5)
8.9
Dashboards (9)
7.3
Standard reports (9)
7.5
API (5)
8.0
Customizability (6)
8.0
Integration with Salesforce.com (4)
7.4

About Autopilot

Autopilot is a marketing automation solution that is designed to help marketers connect their existing systems, and convert leads into customers. This solution integrates with popular third party tools such as Salesforce, Segment, Twillo, Slack, GoodData and Zapier. The vendor’s value proposition is that this integration makes it easy for users to connect systems and message consistently across online, offline and mobile channels including email, SMS, in-app messaging, and physical mail.

Autopilot helps users:

  • Organize and segment all contacts in one place.
  • Start instantly using a guide from an extensive library of best practice templates.
  • Create customer journeys with a drag and drop interface.
  • Nurture customers and leads with the right message, at the right time, across online and offline channels including email, in-app or onsite messaging, SMS and postcards.
  • Achieve ROI with real-time activity tracking, lead-to-close reporting, and advanced Insights. Set customer journey goals and track performance.

Autopilot Features

Email & Online Marketing Features
Has featureWYSIWYG email editor
Has featureDynamic content
Has featureAbility to test dynamic content
Does not have featureLanding pages
Has featureA/B testing
Has featureMobile optimization
Has featureEmail deliverability
Has featureList management
Has featureTriggered drip sequences
Lead Management Features
Has featureLead nurturing
Does not have featureLead scoring and grading
Has featureData quality management
Has featureAutomated sales alerts and tasks
Campaign Management Features
Does not have featureCalendaring
Has featureEvent/webinar marketing
Social Media Marketing Features
Does not have featureSocial sharing and campaigns
Has featureSocial profile integration
Reporting & Analytics Features
Has featureDashboards
Has featureStandard reports
Does not have featureCustom reports
Platform & Infrastructure Features
Has featureAPI
Does not have featureRole-based workflow & approvals
Has featureCustomizability
Has featureIntegration with Salesforce.com
Does not have featureIntegration with Microsoft Dynamics CRM
Does not have featureIntegration with SugarCRM
Additional Features
Has featureEmail, in-app and onsite messaging, SMS, direct mail
Has featureDrag-and-drop user experience
Has featureVisual journey canvas

Autopilot Screenshots

Autopilot Integrations

Autopilot Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Autopilot offers two pricing plans based on the number of contacts in your marketing database. Both plans include unlimited emails with no hidden fees or setup charges. Pay monthly or annually for a 20% discount. Plans start from $20/month for up to 1,000 contacts

Autopilot Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
40%
Mid-Size Companies (51-500 employees)
40%
Enterprises (> 500 employees)
20%

Autopilot Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Autopilot Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:All
Supported Languages: English