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ShareFile

ShareFile

Overview

What is ShareFile?

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

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Recent Reviews

Security & Reliability

8 out of 10
August 25, 2023
As part of the organization that heavily uses data from a research facility, we have a huge need for a system that securely sends …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Access control (61)
    10.0
    100%
  • Reliability (62)
    9.5
    95%
  • Performance (61)
    9.0
    90%
  • File search (61)
    9.0
    90%

Reviewer Pros & Cons

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Pricing

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Standard

$10

Cloud
per user, per month, minimum of 3 users

Advanced

$16

Cloud
per user, per month, minimum of 3 users

Premium

$25

Cloud
per user, per month, minimum of 3 users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.sharefile.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month per user, per month, minimum of 3 users
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Product Demos

Getting Started with ShareFile

YouTube
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Features

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.9
Avg 8.4

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

9.1
Avg 8.6

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

8.6
Avg 8.5
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Product Details

What is ShareFile?

A solution to securely send, store, and share files. It also offers document workflows designed to improve the client experience.

ShareFile Screenshots

Screenshot of ShareFile dashboardScreenshot of ShareFile Outlook PluginScreenshot of ProjectsScreenshot of Link sharing optionsScreenshot of ShareFile e-signature

ShareFile Integrations

ShareFile Competitors

ShareFile Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

ShareFile starts at $10.

Box, Dropbox, and DocuSign are common alternatives for ShareFile.

Reviewers rate Access control and File organization highest, with a score of 10.

The most common users of ShareFile are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(232)

Attribute Ratings

Reviews

(26-50 of 88)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ShareFile as global warehousing and share for internal files regarding active company projects and archival information that may be needed at a later time. Being that it can be accessed from anywhere, and we have staff in three states it is a quick and easy solution for sharing files and projects across all of our teams.
Christopher Frometa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Citrix Right Signature is the platform we use to develop the templates to have potential clients sign contracts. It is very easy to use software where I input the pdf and add an overlay letting the client as well as our VP of Sales where they should be signing. It is super simple to use for every party. It allows us to save time in waiting for them to sign documents and then forward them via email or fax. This tool is used in our Billing department as well as sales.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use it kind of like Dropbox, as a place to securely store clients' tax files and tax returns. I love that I can easily invite clients to set up an account and grant them access to just their specific folder. It is wonderful that it is both cloud-based and desktop-based, like Dropbox and they auto-sync generally pretty seamlessly. This works great for being able to password protect sensitive documents, UNLIKE Dropbox.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
RightSignature was used in my organization to communicate and obtain signatures from clients on vital documents for quoting and binding insurance policies. It made our jobs easier because of the electronic capabilities as many of our clients are contractors that work on site and do not readily have access to a computer. This was really the only part of the program that I was able to use, while some other users have experienced other capabilities. We had recently switched to another, more comprehensive system to better fit our business needs, but this program certainly did the trick for what we needed it for and the time used.
October 14, 2019

Awesome product!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use RightSignature for all our documents that need to be signed. It solves us having to send hard copies by mail and storing them in a file cabinet. The fast turn around from when we send the documents to the customer and it gets signed and sent back allows us to complete our admin duties much faster and is more efficient. What would take weeks now can take just a single day. Also, it is secure and doesn’t get lost in the mail. I am no longer tied to our office location. I can be on vacation and completely process a customer. We use RS for our customers, our clients, and even our employees. Anything that needs a signature is sent through RS.
Heather Neisen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a remote team that uses Citrix ShareFile as our "filing cabinet" for all our documents and shared client work. We also use it as a storehouse for our internal training, marketing, and other commonly used documents.
Jennifer Carrigan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize Citrix ShareFile mainly to share files across different firms. We are commercial real estate owners, and we need to work with floor plans every day. We work with architectural firms and brokerage firms that both need daily access to our floor plans, and we need a way for architects to provide us with our most up-to-date floor plans. This is a way for different firms to share files without us giving access to our servers. Secondarily, we use it for emailing large files or for maintaining some large marketing materials.
Marcio Vizoli | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The ShareFile is used internally in several departments of our company, mainly the sales and marketing since we have branches in different cities and we needed that the officials were able to work remotely in the same project. A safe form from the Citrix ShareFile fits perfectly into it, and with it, officials in different places can work together on the same project. ShareFile helped to cover the distance in a single detail.
Micah Jones | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Sharefile for several different functions. One of the most important is HIPAA compliant file reception from our customers which are medical clinics. It's easy to use and customers have never had an issue delivering things to us. One of the other important features is that it is easy to send large files to bypass email limits that are imposed by many IT departments.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's used on an individual basis and not every person needs it. It's used to share files easily and quickly. ShareFile is a great place to transfer large files quickly, securely, and very easily. Before I used Citrix ShareFile, it was very annoying to have to email large files. I had to send large audio files via email. Even when they are compressed they are large. Also, we needed to keep track of who had access and see if it was opened. Citrix ShareFile did just that. All the files are uploaded to one place, and you can share a link to the people you want to have access to them. It really helps to know that when you share data, it is safe and it won't get into the wrong hands.
Jerry Robinson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ShareFile is used by a subset of our users. However, it is not restricted to any one department. Predominantly, ShareFile is used by those employees who need to access their data files wherever they might have internet access. We first began looking at ShareFile to provide a HIPAA compliant method of seamlessly accessing our documents and spreadsheets while at home or on the road.
Robert Roseman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The entire organization uses ShareFile. It addresses three distinct organizational needs:
  1. The ability to share large files by link or by the document.
  2. The documents shared can be password protected.
  3. The ability to electronically sign documents and to send them to third parties for countersignature.
christian Maxwell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use ShareFile for all of our field teams to be able to easily access the project documents while they are on site throughout our area of operations. Using ShareFile has helped our "out of the office groups" have access to all their necessary project documents while having them backed up, all without having to wait for long download times from remote servers. It also allowed our teams to share pertinent information with our subcontractors as needed while still keeping them safe from tampering.
Chantelle Chase | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ShareFile as a solution for all our storage both internal and external. It is really nice because clients can upload their documents directly to their files and we can share documents that are secured in various ways. I found it really effective and secure to send clients or their advisors a link to their files with an expiration date. This ensures we were security compliant and reduced the risk of cyber hacking.
Andrew Simpson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Citrix ShareFile is used by my law firm to send and receive large-sized documents (over 5 megabytes). It offers the ability to securely send or receive the documents in an encrypted format. I particularly find that being able to offer a client the ability to send a large file without the client belonging to a file sharing service to be helpful. And my clients are comfortable knowing that the files are sent securely.
Stefanie Cash | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Citrix ShareFile is has been an incredible asset to our marketing department. We needed to find a better way to work with our remote partners without having to worry about security. Citrix offers secure file sharing and it allows numerous members and contractors to collaborate on projects without having to worry about being in the same room! The customized workflows keep us organized but for us, the biggest win is the ability to collaborate on content through the Mircosoft Outlook integration.
Nicholas Santella | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Citrix Files (formerly ShareFile) is probably one of the best storage services around. It has strong security that maintains PICs compliance and has one of the fastest sharing platforms around. This was one of the last things we implemented for a completely cloud-based office environment and couldn’t be happier.
Craig Schneider | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's being used by the finance departments and it's used in IT. Customers can send users secure files in a ShareFile. Our staff gets notified and is able to download the files. It's a great way to send large files securely. We can place links in our email auto signature and on our website so our customers can send files to us.
Mauro Carrillo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At our financial institution we use Citrix ShareFile to send and receive important documents from our customers that contain confidential information. This secure way of transferring data is a very useful tool. Our IT department manages the administration part of the cloud based software. However, its used all across our organization.
Steffany Winkelmann | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
On the product side, we use ShareFile to upload documentation to support our physical products (i.e., web content, FAQs, dimensions, etc. for reference on our website).

On the marketing side, we use ShareFile to upload imagery used for the website and for email campaigns. It's an easy way for us to collaborate on projects, annotate files, access those files anywhere, and keep a running log of what our marketing efforts are.
Rebecca Neilson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use it to request files like bank statements, etc. I also use it to send files and photos to clients. I am a small corp. and have only 1 employee. So it is used by the whole organization. I have also been using it for estimates, engagement letters and tax forms I need signed in conjunction with e-signature.
Darrin Davenport | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use RightSignature on a daily basis to allow prospective buyers to sign our disclosure forms and confidentiality agreements in advance of providing them further information. We also use it to allow our clients to sign their engagement agreements. Without it, we would have to email, sign, scan, return or snail mail everything. Many people don't have scanners or fax machines and it would be a huge amount of time and energy without such a convenient tool.
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