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LiveAgent Pricing

Rating: 8.9 out of 10
Score
8.9 out of 10

LiveAgent Pricing Plan Options

LiveAgent has 5 pricing plans(s), starting at $15 and ranges from $15 to $69. Available deployment types include on-premise, saas. Review pricing options and learn more about the product to determine which plan is right for you. A free version and a free trial are available for LiveAgent.

Plans

Medium

29
per month / per month / per seat
Cloud

Small

15
per month / per month / per seat
Cloud

Large

49
per month / per month / per seat
Cloud

Enterprise

69
per month / per month / per seat
Cloud

Free

0
per month / per month / none
Cloud

For the latest information on pricing, visit the LiveAgent official pricing page

Alternatives for LiveAgent

Comparing pricing options side-by-side gives you clearer context on total cost so you can confidently choose the product that best fits your needs and budget. Compare LiveAgent pricing to the most common alternatives, backed by TrustRadius buyer data.

Zendesk Suite logo

Zendesk Suite

Rating: 8.7 out of 10

Starting at: $69

View pricing details
Freshdesk logo

Freshdesk

Rating: 8.5 out of 10

Paid plans starting at: $18

Free version available

View pricing details
Kayako logo

Kayako

Rating: 5.7 out of 10

Starting at: $79

View pricing details

Support Options for LiveAgent

Support options are essential to consider when selecting a product because they directly affect issue resolution, team adoption, time-to-value, and lower downtime. Learn more about the support options that LiveAgent offers for its pricing tiers below.

FeatureFreePaid
PhoneAvailableAvailable
Live ChatAvailableAvailable
EmailAvailableAvailable
Forum/CommunityAvailableAvailable
FAQ/KnowledgebaseAvailableAvailable
Social MediaAvailableAvailable
Video Tutorials / WebinarAvailableAvailable

What customers say about LiveAgent pricing

Real feedback from verified users about LiveAgent's pricing and value

Rating: 10 out of 10

“I have tried several live chat tools and the tool is a home run and very fairly priced you get a whole lot more for a lot less monthly subscription price than the competitors They are so worth it -... … Before this tool, you had to leave us a web message and we lost out., Then we bought an annual subscription and it was money well spent.”

View full review
LW
Larry Washington
President, CEO in Corporate at College Minority (11-50 employees, 2 years experience)
Rating: 8 out of 10

“The benefit and low price point is certainly a good value for the money.”

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Verified User
Incentivized
Rating: 10 out of 10

“At the time the LiveAgent pricing gave us more functionality and features for a better price.”

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JF
Jon Fauver
CMO (Chief Marketing Officer) in Marketing at Bus2alps AG (51-200 employees, 2 years experience)
Rating: 9 out of 10

“The price point and ease of set-up combined with the live chat feature are well worth it for small businesses.”

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TP
Travis Pflanz
Owner, SEO Strategist in Marketing at Search Centered Digital Marketing (1-10 employees, 1 year experience)
Rating: 9 out of 10

“LiveAgent provides better ROI, as Zendesk is too expensive.”

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Verified User
Rating: 10 out of 10

“The price of the license to get the LiveAgent installed on our servers is really high.”

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GG
Giorgi Gogitidze
Support Manager in Customer Service at Deeper, UAB (11-50 employees, 1 year experience)
Incentivized
Rating: 10 out of 10

“The demo with LiveAgent was wonderful and very informational, any concerns were answered immediately, extremely accommodating with the free trial, better pricing for similar features but with a more...”

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Verified User
Incentivized
Rating: 9 out of 10

“We have 4 agents who use it daily and it is beyond worth it for $29/user/month.”

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MP
Maddie Porter
Customer Experience Director in Customer Service at Flights From Home (11-50 employees, 1 year experience)
Rating: 9 out of 10

“After having used ZD for years and being grandfathered in an old plan, we simply couldn't justify the cost as our website was easy to purchase from and our support request was few and far between.”

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CM
Charlie Mason
Founder in Customer Service at Clingless (1-10 employees, 1 year experience)
Rating: 10 out of 10

“Less expensive.”

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LZ
Lucy Zhao
Manager in Information Technology at Novapro (11-50 employees, 2 years experience)
Rating: 8 out of 10

“The simple billing structure was a plus as well, easy to calculate the cost per agent and no hidden surprises.”

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CS
Caleb Stokes
Warehouse Operations in Customer Service at TF Fulfillment (11-50 employees, 1 year experience)
Incentivized
Rating: 10 out of 10

“Less expensive than having multiple individual email accounts.”

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AB
Alissa Burch
Director of Operations in Customer Service at Exito Travel (11-50 employees, 1 year experience)