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answered immediately, extremely accommodating with the free trial, better pricing for similar features but with a more visually appealing interface.
LiveAgent has 4 pricing edition(s), from $15 to $11,950. A free trial of LiveAgent is also available. Look at different pricing editions below and read more information about the product here to see which one is right for you.
Ticket$15Cloud per month | Ticket+Chat$29Cloud per month | All-inclusive$49Cloud per month | Downloadable licence11,950On Premise 20 agents |
For the latest information on pricing, visit https://www.liveagent.com/pricing
Feature | Free Version | Paid Version |
---|---|---|
Phone | Available | Available |
Live Chat | Available | Available |
Available | Available | |
Forum/Community | Available | Available |
FAQ/Knowledgebase | Available | Available |
Social Media | Available | Available |
Video Tutorials / Webinar | Available | Available |
answered immediately, extremely accommodating with the free trial, better pricing for similar features but with a more visually appealing interface.
features as to automatic responses. Translation features could be better. The cost. … easier to obtain sales than the last program we used so we have a better ROI. Cost to purchase is a bit higher than previous programs we have used.
Easy for customers to reach us. Less expensive. Amazing response. Quick updates.
Great responce Fast updates Cost less then having different solutions.
now. The simple billing structure was a plus as well, easy to calculate the cost per agent and no hidden surprises. We use LiveAgent for customer information
Less expensive than having multiple individual email accounts. LiveAgent has helped decrease
excellent solution based on the price and it is hard to beat it for the cost. The benefit and low price point is certainly a good value for the money.
LiveAgent has a great price with many features.
Allowed us to better help our customers. Cheaper than other systems. … The price that LiveAgent has is just outstanding even
API (it is possible to automate answers to such queries as "what is the price of your product," or "payment methods"), postponing tickets (this is very
just chat. At the time the LiveAgent pricing gave us more functionality and features for a better price. … The platform easily grew with us as we expanded our team and the flexible pricing made it easy to start small and scale. Great for initial lead gen, but … Price…
all, without having generated any cost of implementation. In our case, we use the all-inclusive version that has a cost of USD 39 per agent, and is charged … challenge, as a startup, was costs. Most of the tools we knew were very expensive, limiting access to functionality and generating long-term commitments … our markets the technology is very old, or online ch…
talk about costs, it is the one that offers the most tools at the lowest cost on the market.
not having all the communication channels in one, were very expensive (monthly fee + cost per agent) and limited access to the functionalities. Today with
The price point and ease of set-up combined with the live chat feature are well worth
Side Note: I checked the pricing of ZenDesk as of March 8th, 2020 and they want $49/Agent PLUS additional fees for Chat, extra fees for this and that and … you need the tons of features and functions of large advance systems that cost a lot of money and as a small business most advance options don't apply. … years and being grandfathered in an old plan, we…
Easy to use Affordable Good support
LiveAgent proved to be the best solution among those tested for quality/price ratio. There are no hidden costs.
the tool is a home run and very fairly priced you get a whole lot more for a lot less monthly subscription price than the competitors They are so worth
We achieved our ROI on LiveAgent within 3 months. The cost to maintain separate systems is almost cut down to 70 percent thanks to LiveAgent
massively functional, which I love, although some graphics might help (but at the cost of screen real estate I suspect).
LiveAgent provides better ROI, as Zendesk is too expensive.
systems and found LiveAgent to be the best support solution at the best price point. We use it daily to answer questions and ensure customers are happy
pretty, and efficient interface and value that. … We selected LiveAgent over FreshDesk due to a pricing deal LiveAgent was running at the time … time. If it weren't for the pricing deal, we would have picked FreshDesk due to its far superior UI and UX.