NetBase Reviews

141 Ratings
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Score 8.1 out of 100

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Reviews (1-13 of 13)

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Scott Thompson | TrustRadius Reviewer
December 16, 2015

Netbase's language processing technology makes it a winner for social media intelligence

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
Very simple to use, quick to pick up on the key principles, and a task-centric design (ie. Topics to set up what you want to analyze, Analysis to do the exploration/analysis, and Dashboards to pull results and findings together to generate reports.) All intuitive, drag & drop etc.
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Anonymous | TrustRadius Reviewer
December 15, 2016

Great Insights, Still Improving

Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

9
Intuitive tools that provide great insights into the wide world of social data. The help section uses screenshots to show users how to utilize tools and learn new ways to effectively use the tool.
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Amanda Coffey | TrustRadius Reviewer
November 12, 2013

NetBase! Getting Social.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

8
You have to play around with it at first, but once you get a hold of it, its not bad to use. Its actually fun.
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Feature Scorecard Summary

Boolean keyword searches (71)
7.0
Filtering out noise/spam (80)
7.0
Sentiment analysis (82)
8.0
Broad channel coverage (82)
9.0
Content planning and scheduling (21)
9.0
Audience targeting (30)
8.0
Content optimization (25)
8.0
Workflow management (23)
9.0
Automated routing and prioritization (18)
8.0
Customer interaction histories (24)
8.0
Bulk actions (24)
9.0
Lead generation (24)
9.0
Content marketing (34)
8.0
Paid media management (20)
9.0
Campaigns and promotions (27)
7.5
Twitter (74)
8.5
Facebook (65)
8.5
LinkedIn (43)
8.5
Google+ (43)
8.5
Instagram (57)
8.5
Pinterest (39)
8.0
YouTube (57)
8.5
Campaign success analytics (62)
9.0
Real-time tracking (75)
9.0
Competitor analysis (76)
8.0
Role-based user permissions & privileges (58)
9.0
Mobile access (25)
7.0

About NetBase

NetBase is a social media analytics platform that analyzes real-time and historical information on the internet. It uses proprietary Natural Language Processing along with machine learning to extract true meaning and sentiment from online conversations. Use cases include brand management, campaign tracking, crisis management, customer care, competitive intelligence, category analysis, and product innovation.

NetBase Features

Has featureReal-time Data Updates
Has featureCustomizable Dashboards
Has featureTriggered Alerts
Has feature27 Months of Historical Data
Has featureReports Automatically Emailed to You
Has featureEasy Non-boolean Topic Builder

NetBase Screenshots

NetBase Competitors

NetBase Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required

NetBase Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
0%
Mid-Size Companies (51-500 employees)
0%
Enterprises (> 500 employees)
100%

NetBase Support Options

 Paid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase

NetBase Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Global
Supported Languages: 42 languages