October 28, 2019
NICE inContact CXone Scorecard Summary
Feature Scorecard Summary
About NICE inContact CXone
NICE inContact offers a complete cloud contact center solution in the NICE inContact CXone platform (formerly inContact Cloud Contact Center), designed to help organizations around the world improve their customer experience with a unified suite of omnichannel routing, workforce optimization, analytics, and voice as a service – delivered on an enterprise-grade open cloud platform.
Categories: Call Center Workforce Optimization, Sales Dialer, VoIP, Workforce Management, Contact Center
NICE inContact CXone Competitors
NICE inContact CXone Technical Details