Salesforce Commerce Cloud

Salesforce Commerce Cloud

About TrustRadius Scoring
Score 8.0 out of 100
Salesforce Commerce Cloud

Overview

Recent Reviews

Reliable Shopping Cart

7 out of 10
May 21, 2021
Salesforce Commerce Cloud is our shopping cart vendor for e-commerce. Unfortunately, we do not leverage the front-end marketing site from …
Continue reading

Reviewer Sentiment

N/A
Positive ()
N/A
Negative ()
Learn how we calculate reviewer sentiment

Awards

TrustRadius Award Top Rated 2021
TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2018

Popular Features

View all 20 features

Product variations (30)

7.9
79%

Product catalog & listings (29)

7.8
78%

Website integration (30)

7.7
77%

Visual customization (30)

6.6
66%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Salesforce Commerce Cloud, and make your voice heard!

Pricing

View all pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.salesforce.com/editions…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $4 per month

Features Scorecard

Online Storefront

7.5
75%

Online Shopping Cart

7.5
75%

Online Payment System

8.7
87%

eCommerce Marketing

8.2
82%

eCommerce Business Management

7.6
76%

Product Details

What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud (formerly called Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, image zooming, and more, allowing customers to browse products with confidence and control. Commerce Cloud also provides inventory management controls, built in to the platform. Its flexibility is meant to accommodate diverse business logic models, and its web-based UI is meant to simplify management and control for less than technically savvy administrators. Visitor/shopper data are leveraged to provide intelligence, and personalize the shopping experience of individuals or segmented targets groups.

The Commerce Cloud is now part of the Salesforce Customer Success Platform, a platform for retailers to engage their customers online and in stores throughout the customer lifecycle, including marketing to community management and customer service.

Salesforce Commerce Cloud Video

Salesforce Commerce Cloud Overview Demo | Salesforce

Salesforce Commerce Cloud Integrations

Salesforce Commerce Cloud Competitors

Salesforce Commerce Cloud Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

View all alternatives

Frequently Asked Questions

What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud (formerly called Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, image zooming, and more.

How much does Salesforce Commerce Cloud cost?

Salesforce Commerce Cloud starts at $4.

What are Salesforce Commerce Cloud's top competitors?

KalioCommerce and BigCommerce are common alternatives for Salesforce Commerce Cloud.

What is Salesforce Commerce Cloud's best feature?

Reviewers rate eCommerce security highest, with a score of 8.7.

Who uses Salesforce Commerce Cloud?

The most common users of Salesforce Commerce Cloud are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why