TOPdeskPricing

Action sequences Charge management Mailimport Quick Support

We notice that this is a problem for the organisation. It will cost staf too many costable time to resolve servicerequests and incidents. We notice that

TOPdesk is, compared to other ITSM tool, cheaper. Not cheap in quality, but the prices are quite low compared to others. … Price Product Features Product Usability

I was sold on the price, customizability and ease of use for Topdesk. … Price Product Features Product Usability Product Reputation … customized so much but the software allows this at it's core which is the value we seek in using it.

questions or issues with the Knowledge Base or the Self Serve Portal. The cost makes it difficult to consider for smaller organizations that may not have

from the functionality. The only potential issue would be cost. Perhaps the price is out of reach for smaller groups. The customization really goes a long … from the functionality. The only potential issue would be cost. Perhaps the price is out of reach for smaller groups.…

Reacts very fast. If they didn't, they didn't charge a fee of the consultant.

helpdesk tool, TOPdesk is definitely the right choice. If it has to be cheap, there are a lot of other choices, but definitely not as good as topdesk … The price is negotiable ;-)

basis like some of the competing platforms. The licensing model and the cost have made it possible for us to accomplish things that we would not have … costs, which gave us access to more features than we may have been able to afford on the Helix platform.

Price Product Features Product Usability Product Reputation

An intern did research and price comparison for us. We made a choice based on that. I don't remember the alternative

TOPdesk is affordable and easy to use. It has helped us to respond and minimize workspace problems … TOPdesk is easy to use and affordable with all the major features required for any organization to smoothly

aging help desk system with a modern cloud-based solution and replace an expensive inventory management tool. This has greatly reduced costs for us year over … that Topdesk has. Freshdesk was just too much for our environment. It was cost-prohibitive for our intended use. TOPdesk fit our org size and budget better … Top Desk addressed that quickly with a more sea…

with a cost, we went from using the free Spiceworks solution to a paid solution with TOPdesk. But I firmly believe the benefits outweigh the cost. We had … problem with keeping TOPdesk just as long as long as it remains stable and the cost does not increase.

SAAS version of TOPdesk, for the simple reason that this version is more expensive than the old on-premise version that we had been using in the year before

better (it probably depends on work experience). I think the consultancy price is pretty high.

TOPdesk is more cost effective then its competitors that we looked at. You only pay for what you … you need. So if you want to keep it simple, that is easy and not too expensive.

(We started in a limited area and could enlarge it without problems) 3) Pricing (Flexible arrangement depending on nr of callers) … helpdesk. Issues are treated very seriously, solutions are provided free of charge, and the limits of the system are shared in an honest way. If I should mention … overview of tasks to be done and…

Heat and Cherwell. Reason for chosing TOPdesk: - SAAS (requirement) - Pricing model (functionality versus license model) --> relative low investment … a sales organisation; organisation does not always understand the added value of a service management tool in particular. We are part of…

It's well priced Highly customizable … improves their product you will continue getting a good product for the price you paid. … Depending on the renewal cost when compared to other competitors, we may or may not renew TOPdesk.

costs of keeping and updating Assyst was high, while TOPDesk was reasonably priced to get what we functionally needed and to have a modern system again.

Cost was higher as the opensource predecessor we used Way more open/flexible as

Price Product Features Product Usability Product Reputation Vendor Reputation Third-party

not the best product but it does what it is made for, but it is a bit to expensive … Price Product Reputation … We are a small organization, so price is most important.