8x8 Review
July 17, 2019

8x8 Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 Virtual Office

Helps the company stay in touch with worldwide clientele, all the while giving the ability to retain multiple international phone numbers to keep you connected to your most important customers. The connection is seamless and there's practically zero lag across borders.
  • High quality connection.
  • Practically zero lag.
  • Multiple international phone numbers.
  • Settings require some getting used to.
  • In-depth mobile settings you may not be accustomed to coming from different VoIP platforms.
  • The price point for multiple users could be cheaper.
  • The return is evident with savings across the board with international calls to customers being part of the 8x8 package.
More in-depth settings and user features. It's cost-effective when using multiple phone numbers, including phone quality.
Very well suited to small/medium businesses setting up and needing a strong solution that is cost-effective and offers multiple international phone numbers to stay in contact with the most important of your clientele.

8x8 X Series Feature Ratings

Hosted PBX
8
Multi-level Interactive Voice Response (IVR)
8
User templates
8
Call reports
8
Directory of employee names
8
Answering rules
8
Call recording
8
Call park
8
Call screening
8
Message alerts
8
Video conferencing
8
Audio conferencing
8
Mobile app for iOS
8
Mobile app for Android
8