8x8 is a Great Resource!
February 26, 2022
8x8 is a Great Resource!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
I use 8x8 in almost every aspect of my job. It is my main point of contact with my teammates and with outside businesses and customers. I use the fax function daily. Because it works so well, I don't know how I would manage without it. I know that 8x8 will receive every incoming and outgoing call, text, and fax. It makes my work easier, as I can access 8x8 in its entirety via my cell phone when I am away from my desk.
- Sends confirmations that faxes are sent successfully
- Customer service is top notch and fast!
- High level of settings customization. I love how I can automatically record all calls
- I can use 8x8 on my cell phone with out any lapse in quality.
- When I start typing numbers to dial, I would love to see suggestions based on what I've called previously (outside of the company)
- I would like to copy previous messages sent via fax on the cover note. There is no option to copy so I have to type everything over if I have to resend the fax.
- I don't have a third suggestion.
- Positive: Easy to use. Very few buttons but it has everything I need
- Positive: I didn't need to read an instruction manual to use this my first time and less downtime as I can figure out how to do anything I need with the simple interface
- Positive: Great mobile app so I can contact customers outside of work
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes