Best service at the best rate
December 05, 2021

Best service at the best rate

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series

8x8 X Series is our primary phone system and it has worked perfectly for all [our] needs. 8x8 X Series is easy to use and we especially like the integration of SMS messaging. As the owner, I enjoy the ability to access the system virtually via my personal cellphone and am able to make changes from [anywhere].
  • SMS messaging
  • Phone application
  • Reliability
  • Initial setup can be a little difficult
  • SMS messaging
  • Cloud based
  • Reliability has been outstanding
  • Features work very well for my needs

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

No

Would you buy 8x8 Work again?

Yes

Microsoft 365 (formerly Office 365), Spectrum
When contacting customers, having the ability to text message is extremely important.

8x8 Work Feature Ratings

Hosted PBX
10
User templates
Not Rated
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
Not Rated
Call screening
10
Message alerts
8
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
Not Rated
Mobile app for Android
10