Easy, affordable and reliable
Updated June 05, 2021

Easy, affordable and reliable

Ann Korb | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Small Business

Overall Satisfaction with ActiveCampaign

We use ActiveCampaign throughout our whole business. As we are a small firm, everyone involved uses ActiveCampaign between departments. We use it to simplify newsletter subscriptions and for marketing purposes, as we send out individualized marketing to our customers and other interested groups. We also use it to track engagement.
  • Well structured automations
  • Easy to understand interface
  • A lot of options, even in the free version.
  • Problems with deliverability.
  • Premium prices are quite high.
  • Tracking can be complicated.
  • The better the newsletter, the better the sales quotes.
  • Customers build trust regarding your company.
  • If emails are not delivered or delivered to spam, it creates friction.

Do you think ActiveCampaign delivers good value for the price?

Yes

Are you happy with ActiveCampaign's feature set?

Yes

Did ActiveCampaign live up to sales and marketing promises?

Yes

Did implementation of ActiveCampaign go as expected?

Yes

Would you buy ActiveCampaign again?

Yes

Mailchimp had a much more complicated automation process, which, when working with different people, was almost impossible to track. ActiveCampaign is a simple visual that makes it great to understand and use. Additionally, Mailchimp was becoming too expensive, once you hit a certain send volume as you needed new lists for everything, putting in contacts double, and costing you more money and time.
For small businesses and self-employed customers who want easy solutions to advertise their business via newsletter emails. If you are a coach, it will be perfect, as prices are affordable, it gives you lots of options and is easy to understand for inexperienced sellers. ActiveCampaign will help you find the best marketing strategy for your business.

ActiveCampaign Feature Ratings

WYSIWYG email editor
7
Dynamic content
9
Ability to test dynamic content
7
Landing pages
6
A/B testing
8
Mobile optimization
9
Email deliverability reporting
6
List management
9
Triggered drip sequences
9
Lead nurturing automation
9
Lead scoring and grading
8
Data quality management
9
Automated sales alerts and tasks
7
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
9
Social profile integration
9
Dashboards
10
Standard reports
9
Custom reports
9
API
9
Role-based workflow & approvals
9
Customizability
8
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated