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Adobe Sign is a Solid Tool that could help your business!
May 06, 2021

Adobe Sign is a Solid Tool that could help your business!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

Adobe Sign is being used for process digitization to replace paper based forms across the whole organization. This has been highly effective so far by creating an easy way for individuals to complete, initiate and send forms all over the organization. There are tons of use cases from finance to human resources.
  • Easy completion for participants.
  • Tracking of documents.
  • Reminders built in to the system.
  • Decentralized initiation of forms.
  • No option to have users enter subsequent participants.
  • Single group membership.
  • Less use of resources like paper, ink, etc.
  • Continuity of business in remote environment.
I have had a mostly positive experience with Adobe Sign support. I honestly don't engage them so often, but when I do I always ultimately get an answer. I had an issue with users losing access that I felt should have been handled proactively, but ultimately was dealt with reactively and is now resolved.
I do think that the tool is easy to use, but does have a learning curve especially for those who don't use it so often. The individual who initiates agreements needs to know the tool much more in depth than an individual participant.
Adobe Sign is leveraged much more as a workflow tool than a digital signature tool since most processes fall under internal approvals which don't require a signature. That being said the workflow capabilities are useful, but exist in primarily a static setup with little ability to have dynamic flows linked to organizational structure or something like that.

Do you think Adobe Acrobat Sign delivers good value for the price?

Not sure

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Acrobat Sign go as expected?

Yes

Would you buy Adobe Acrobat Sign again?

Yes

Adobe Sign is well suited for anything that is centrally administered because the complicated portion of the tool is getting everything configured and setup properly, but once the initial work is done it is significantly easier for the participants to just sign off. That and just regular one-off agreements seem to work very well.