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ADP is great at solving HR dilemmas for entry-level Employees
January 17, 2018

ADP is great at solving HR dilemmas for entry-level Employees

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

It's used for essentially everything in our company from an HR perspective, which is really nice for employees to be able to make necessary changes without having to schedule meetings to do so. Things as simple as changing your address for tax purposes or adjusting/reviewing your current benefits are a breeze with ADP.
  • Contact Information
  • Health/Life Insurance
  • User-friendly website
  • No tutorial when I started
  • A little confusing to find things at first
  • I think reminder emails quarterly about benefits and general contact info would be very helpful
  • Easier oversight
  • Less in-person questions
  • Less time lost solving problems
I’m not in HR.
ADP has a lot of benefits that the other companies do not necessarily have, mainly where HR is concerned. In previous workplaces, all HR issues were handled in person and employees did not have access to something like ADP. Having access to it at an entry level has saved me countless trips to HR, which is not something that I experienced at other companies who tried to incorporate that information into their CRM as well.
I think ADP is perfect for a small to midsized business. Based on my limited experience it seems like it is really good at simplifying the complex and allowing employees to make adjustments to little things on their own as opposed to having to reach out to HR. Because of this usually, an HR department can be smaller because there are not as many small-scale questions in person. I think that a big company though might not find a purpose in that because there would likely be a much larger volume of people who have HR questions/problems.

ADP Workforce Now Feature Ratings

10.0
Employee demographic data
10
Employment history
Not Rated
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
10
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
10.0
Corporate goal setting
Not Rated
Individual goal setting
10
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated