Item: ADP Workforce Now
Rating: 8
Author: Melissa Frisina

Use Cases and Deployment Scope

The services are being used across all departments within the organization; we are looking to streamline processes to reduce time and waste and create all around efficiencies.

Pros and Cons

Payroll
Capture time
Automation

Integration with other products

Return on Investment

Just added additional product lines so unable to to calculate at this time

Scalability

The system is definitely scalable.

Systems Integrated With

Alternatives Considered

Paycom and Paychex Flex

Key Insights

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

Support Rating

I liked it better when you had a support center and not a dedicated rep. I do like the ticketing system.

Likelihood to Recommend

ADP is truly reliable. Just like any payroll provider that extends into other areas through partnership, not everything is seamless.

Truly reliable

Overall Satisfaction with ADP Workforce Now