Overall Satisfaction with ADP Workforce Now
Time and attendance instead of paper timesheets (I can
read), also use HR functions – schedules, reports, ACA, and of course, payroll processing with tax returns.
read), also use HR functions – schedules, reports, ACA, and of course, payroll processing with tax returns.
- Educational learning of the product.
- Timesheet ease.
- Timing of updates - when they are done that there are not a lot of errors for the main processing day.
- Service connects - that it does not take more than 24 hours to at least get a response that someone is working on the problem if not corrected.
- I can now read 100% of the timesheets compared to before when they were handwritten.
ADP is better.
Do you think ADP Workforce Now delivers good value for the price?
Yes
Are you happy with ADP Workforce Now's feature set?
Yes
Did ADP Workforce Now live up to sales and marketing promises?
No
Did implementation of ADP Workforce Now go as expected?
No
Would you buy ADP Workforce Now again?
Yes
ADP Workforce Now Feature Ratings
COVID-19 Response
Good - they provided updates as soon as
the government changed the rules daily.
the government changed the rules daily.
Was very helpful, helped streamline the process.
Keep me up to date on all government rules,
changes and program that would be helpful for our business.
changes and program that would be helpful for our business.
Only a few employees have used it, and most of our employees are
not that tech savvy.
not that tech savvy.