HR Department of One Savior
December 06, 2023

HR Department of One Savior

Kelly Janssen Wooley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

As an HR/Payroll department of one ADP Workforce now was able to assist in automating many different processes. We currently use the onboarding function which allows new employees to complete all new hire paperwork including the I-9 within ADP prior to their first day. Then through ADP I am able to verify through the E-verify system. All documents are saved within the profile. We also utilize the time and attendance function which has been a godsend with our technicians we are able to capture all of the necessary information to be able to bill back our customers. Vacation policies are built in so accrual rates automatically increase when necessary, rollover amounts occur automatically. We also use it for merit increases and bonuses. Manager are able to put in their recommendations and then it goes through the proper approval process before automatically being added to the payroll. I have had great experience with customer service and would highly recommend this product to anyone looking to change. Oh are you adding a new state? ADP handles the tax filings for you as well.
  • customer service
  • working with you to make sure everything is done right
  • payroll
  • Performance Management - more user friendly
  • We saved money by switching to ADP
  • We saved time by switching to ADP
  • Less payroll errors by switching to ADP
We have had no issues
  • NA
We have not done any integrations due to the size of our company, but I have heard of companies who have and they had no complaints.
Honestly with this version of ADP, it does everything I need it to.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

If you call in you get a response right away!
If you are looking to automate processes and have the system handle administrative, boring tasks this is the system for you. They are continuing to evolve and are coming out with improvements constantly. Have a suggestion on an improvement they will listen and consider implementing.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Performance plans
5
Performance improvement plans
7
Review status tracking
7
Review reminders
7
Multiple review frequency
7
New hire portal
10
Manager tracking tools
10
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
5
Performance tracking
5
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated