AppDynamics monitor your whole IT landscape in one user interface
September 01, 2023

AppDynamics monitor your whole IT landscape in one user interface

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with AppDynamics

AppDynamics is used throughout the bank, monitoring over 100 different applications from small ( 100 nodes). There are over 100 dashboards used daily and alerting is sent out to the relevant people when a problem is detected. The application owners use AppDynamics on a daily basis to troubleshoot and diagnose when there are problems. From my point of view I am basically an advisory role to help empower the other users, be it with training and troubleshooting as well as talking to the Professional support team to get them to help out when I just do not get around to doing things to to capcity.
  • Out of the box configs for ease of use
  • Automatic flow maps and Transaction Snapshots
  • Ability to have custom metrics
  • Dashboards have limited widgets
  • No ability to deleted metrics if they are created incorrectly
  • Access control not always easy to administer when using SAML and Roles.
  • Alerting
  • Out of the box ease of use
  • Professional services
  • Customer success involvement
  • Value of the tool has been shown during outages multiple time
  • Ability to go back in time and see the difference between when something happened and when everything was normal
  • Not enough buy in from BU's as it is hard to justify the cost
Ease of use, the fast pace of the product growth.

Analytics and BiQ is a huge bonus for adding value to Business who ultimately are the owners as they pay for AppDynamics.

Other products can be cumbersome, do not have new features released as often and support in Country is lacking.

Do you think AppDynamics delivers good value for the price?

Not sure

Are you happy with AppDynamics's feature set?

Yes

Did AppDynamics live up to sales and marketing promises?

Yes

Did implementation of AppDynamics go as expected?

Yes

Would you buy AppDynamics again?

Yes

The only reason I have given it 9/10 is due to the costing. The tool is expensive and people are cutting budgets all over the place which makes teams reluctant to purchase.

Well suited for Java applications the APM portion works extremely well.

Server visibility works however it does lack in functionality compared to other products in the market.

AppDynamics Feature Ratings

Application monitoring
10
Database monitoring
8
Threshold alerts
8
Predictive capabilities
6
Application performance management console
8
Collaboration tools
6
Server availability and performance monitoring
6
Server usage monitoring and capacity forecasting
4