Cost effective and flexible
March 16, 2021
Cost effective and flexible
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Atera
We use Atera to support our staff and students with remote management and ticket management. We support 10 schools using Atera.
- Remote management and monitoring.
- Ticket management.
- Customer detail management.
- Mobile app isn't intuitive to use.
- Mobile web version has a few formatting issues.
- Help to reduce site visits with remote access capabilities.
- Cut power costs with reliable shutdown automation.
Remote monitoring and access capabilities [are] far more user friendly and advanced.
Atera is very easy to use by all of our technicians.
It's been very convenient to add on services as required and helped to keep costs down when necessary.