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Avalara Software - ease of payments and tax rate updates
December 12, 2017

Avalara Software - ease of payments and tax rate updates

Joe Florio | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax

Overall Satisfaction with Avalara AvaTax

Clever Devices is using Avalara today for several uses - calculation and automated update of correct tax rates across many jurisdictions and the automated filing and payment of sales tax for our reporting requirements.
  • Avalara automated payment processing!
  • Avalara integrated with Dynamics AX smoothly.
  • Avalara helps us eliminate the need to update our ERP for update tax rates and requirements by automated calculation of tax rates.
  • Room for improvement on contract billings and contract tax application.
  • Customer support I find is delayed and cumbersome.
  • Making our reporting dealines
  • Pay out to jurisdictions has been smoother and easier
  • International tax requirements and guidelines i.e. Canada
I would have liked more support and guidance available and direct one on one consulting as opposed to watching videos.
  • Dynamics AX
Once we implemented it wasn't too difficult. The biggest hurdles were updating the customer accounts.
I like the flexibility it offers and ease of use. Reason I don't give it a ten is the few times I need to override tax rates and on project driven sales where I have an agreement with the customer who pays the taxes.
  • Automated payments - Direct withdrawal from our bank accounts
  • Automated tax calculation and tax rate guidance
  • Some tools online to help foresee or calculate tax impact before implementing sale
Only CCH aaccess tax
Very well suited for international and US tax rates for any wholesale and inventory driven businesses. I find when it comes to some project driven contracts the Avalara software is very difficult and inflexible.