Connect with your colleagues using Avaya Cloud Office.
May 31, 2021

Connect with your colleagues using Avaya Cloud Office.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Avaya Cloud Office

I have been using Avaya Cloud Office for 1 year. And in this pandemic situation, I can say it is a great helper in business communication. We all are working from home and using this we can easily connect, chat with each other, and ramp up our tasks quickly. The features I like the most are file sharing, virtual team rooms, and Google Drive service. The user interface is pretty good, you can easily understand all the features.

  • Provides various features like call, chat, video conference, file sharing, etc.
  • User interface is good.
  • Easily configurable.
  • Voice quality is pretty awesome.
  • Sometimes calls get disconnected automatically. But it happens rarely.
  • We can connect with each other anytime due to which productivity increases.
  • We can use Google Drive service to save our data easily.
We can connect with each other anytime due to which productivity increases.
Customer support is good. They listen to you carefully and then explain the solution you are looking for. If they don't know, they simply redirect you to the right person.
Yes, the features provided like Google Drive [and] Salesforce make it different from others. And it helped us a lot in managing our task[s].
The main thing user[s are] looking for in any phone system is quality of audio and video. And Avaya Cloud Office provides good quality in both.

Do you think Avaya UCaaS delivers good value for the price?

Yes

Are you happy with Avaya UCaaS's feature set?

Yes

Did Avaya UCaaS live up to sales and marketing promises?

Yes

Did implementation of Avaya UCaaS go as expected?

Yes

Would you buy Avaya UCaaS again?

Yes

It is best suited for team collaboration where you need to share multiple document[s] within a team, [so] everyone can participate at [the same] time.