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COVID Contingency at the University of Balearic Island
November 17, 2020

COVID Contingency at the University of Balearic Island

Ariane Cuche | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Avaya OneCloud UCaaS

We use Avaya OneCloud UCaaS throughout the whole university. First, we connect different student classrooms with the professor. As we are spread across several islands, some students could not come to the main campus, and they join a secondary campus to take the course through Avaya Equinox. Second, we rent some webcams out as a service due to the COVID emergency. Finally, we bought some Avaya OneCloud UCaaS licenses to use with the online instruction.
  • You can leave messages and documents in the virtual space
  • You can record a meeting and leave it in the virtual space
  • The video and the sound on the webcams are excellent
  • We will need better control of the student experience
  • Better adaptability to network errors for Avaya Equinox
  • We need the videoconference to create a unique center of teaching connecting the 3 islands
  • The installation of a webcam in classrooms due to COVID was necessary
We have a really good contact with an Avaya engineer who helps us every time we need him to.

Do you think Avaya UCaaS delivers good value for the price?

Yes

Are you happy with Avaya UCaaS's feature set?

Yes

Did Avaya UCaaS live up to sales and marketing promises?

Yes

Did implementation of Avaya UCaaS go as expected?

Yes

Would you buy Avaya UCaaS again?

Yes

We are very happy with the quality of the webcam and the possibility of renting them for just a year due to the COVID emergency. Avaya OneCloud UCaaS is very quickly improving its functions for a better user experience. The Equinox server seems, with all the improvement of the last few month, like an old technology now.