A unified communication solutions which provides seamless connectivity for small bussinesses
January 10, 2019
A unified communication solutions which provides seamless connectivity for small bussinesses
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya OneCloud UCaaS
Our organization uses AvayaLive extensively throughout the whole organization. We use AvayaLive Connect as a main communication and collaboration tool. The product helps connect employees from various office locations that are spread across the country. The main benefit of using the product is cutting travel cost. It also helps us save time for collaboration which increases overall efficiency and productivity for the organization.
- The product is quite intuitive and easy to use.
- Cross-platform compatibility is a must-have feature.
- Unified communication solution.
- The price is within the high-end spectrum.
- GUI could use a bit of a 'cosmetic' touch-up.
- Would be nice to have options for desktop phones.
- Safe cost
- High flexibility
- One stop solution
The product pricing sits in the mid-high position compared to its competitor. It provides the most features when compared to the competitors. It has excellent support which can only be matched by the more pricey competitors, however, the lack of 24x7 support can be a challenge especially when your support comes from a country with a different time zone.