Item: AVI-SPL
Rating: 10
Author: Verified User

Overall Satisfaction with AVI-SPL

Use Cases and Deployment Scope

We work with AVI-SPL for AV Integration Projects. We try to solve communications problems using technology and bring our various groups of researchers, students, educators, and employees together and solve day-to-day challenges, train internally and externally, and share information about the incredible work being done each day in our organization.

Pros and Cons

Pros

Documentation
Problem Solving.
Project Estimation.

Cons

Rigidity.

Return on Investment

Increased understanding of how AV technology can improve organizational communications.
Clarity of the AV Integration Process.
Multiple tiers of support.

Support Rating

AVI-SPL Global Help Desk has communicated with us and explained their process, and supported us whenever we needed it.

Employee Productivity

I've worked directly with AVI-SPL to try and establish various AV standards for my organization. This process is still in progress. However, once complete, I expect it to have a significant impact on my organization and drive up the use of technology and productivity of our meeting rooms and classrooms.

Key Insights

Do you think AVI-SPL delivers good value for the price?

Yes

Are you happy with AVI-SPL's feature set?

Yes

Did AVI-SPL live up to sales and marketing promises?

Yes

Did implementation of AVI-SPL go as expected?

Yes

Would you buy AVI-SPL again?

Yes

Likelihood to Recommend

The onboarding experience was very smooth, and the communication streams were appropriate. AVI-SPL helped forecast our projects and gave us confidence that they could accomplish the goals set for the project. Whether working locally or across the country, they had us covered and continually communicated throughout the entirety of the project process.

Comments

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Working with AVI-SPL thus far has been a great experience. From Sales through project completion they've been there every step of the way.