BIg Commerce IF You Are Serious About Making More Money!
Updated October 06, 2019
BIg Commerce IF You Are Serious About Making More Money!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Pro
Overall Satisfaction with BigCommerce
We use BigCommerce for online product sales, The shipping app is easy to use and we can print the packing slip, and label through the BigCommerce dashboard controls. It also easily integrates to Quickbooks so our website orders are synchronized. Then if a customer wants top call in an order, their info is already in our Quickbooks data base..This saves us a lot of man hours. 4 of our employees use this BigCommerce platform, and it can also be accessed by phone if needed.
- Product options are good because you can create your own fields such as color, size, sliding scale pricing. You can also upload multiple images and create Free Shipping on individual products. There is also the option for bulk purchases as well as the ability to put items on sale. You can even "Feature" ytou item sop it is more prominent on the home page.
- The Free themes that Big Commerce provides, are pretty much turnkey and can be customized ( colors, and a few basic changes) with no coding knowledge. Of course some more intricate customization should be coded.The website is great the way it is but customization will make it even better.
- Customer service is knowledgeable and someone is always available to help you if needed.
- The pricing is more than fair and Big Commerce does not take a percentage of your sales. This was huge to us because we work hard to make sales and Big Commerce is the ideal platform. Taking a portion of our sales would be a deal killer.
- Instead of having to pay for Shogun ( a very good app by the way) it would be great if the landing page for the themes were much more customize able. You do not have much control of where images actually go if you want to change the built in theme. It can be done , but you need to get Shogun or higher a developer.
- The themes are nice, but I would like to see more choices and themes that are noticeably different in layouts and functionality options. Still, we have been doing good with the current one and they look good on desktop or mobile devices.
- The carousel image sizes are very different on the theme options. You have to resize when you change themes. This can be time consuming.
- We have a good base of current customers and new customers consistently come aboard.
- The email sign up form has helped us build our business.
- The integration to Quickbooks helps because all orders are in that system with names, address, contact numbers etc.
$100,000 to $500,000
We have a lot of great pay buttons integrated into our website. These are important for purchasers who feel comfortable with known payment gateways. We also have a good customizable sign up form app that collects emails and allows for email marketing.
We tried GoDaddy & SHop Rocket but they are not even comparable to Big Commerce.