BigCommerce -- Works great for me but has recently become too expensive
November 05, 2019
BigCommerce -- Works great for me but has recently become too expensive
Score 3 out of 10
Vetted Review
Verified User
Software Version
Standard
Overall Satisfaction with BigCommerce
We use BigCommerce to run our main source of business - our website. We make and sell jewellery supplies.
- Easy to have a professional looking website without being technically savvy.
- If you need help, they are just a phone call away.
- Their website is very easy to use.
- Our website has been "successful" enough that they just TRIPLED my expenses... A jump from $89 - to $249US/month which is VERY frustrating for a small business owner.
- We purchased a new theme - it's not working right and no one can seem to help fix it. This should be matter of a refund and a new option for free... It's not the customers fault that the theme can't seem to size images correctly.
- Support phone calls can be VERY time consuming - but their staff is always friendly and helpful.
- My website looks professional and my customers have positive things to say about it.
$100,000 to $500,000
I don't use this feature