covers your paperless AP needs
September 07, 2019 covers your paperless AP needs

Stephen Kirschenmann | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with is used across our entire organization for Accounts Payable. All invoices come in through our ap@ email or our AP accountant and are put into an approval workflow within We use for an entirely paperless AP process. An approval workflow is set up based on the dollar limits for each manager and creates accountability throughout the organization. is relatively easy to search for vendors and individual invoices. I do wish the search feature was a little more robust, though.
  • Approval workflows.
  • Paperless processes.
  • Tracking of invoices and vendors.
  • Reporting -- there is none.
  • Exporting data is clunky, at best.
  • There's no integration for our MS Dynamics 365 ERP.
  • One system to manage the vast majority of all of our AP needs with one accountant who spends 50% of their time on AP.
  • Paperless processes.
  • Creating financial accountability with managers around their expenses.
I have not used any other online AP systems recently.
Support is decent, but can be limited. There are definitely areas they can approve on, such as the knowledge-base of the support team and responsiveness of their support channels. Chat support is their most effective method.

Do you think BILL delivers good value for the price?


Are you happy with BILL's feature set?


Did BILL live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BILL go as expected?


Would you buy BILL again?

Yes is good for efficiently managing the entire AP process, creating accountability within the organization, and paperlessly storing all data. However, is lacking in the areas of reporting on the data that's actually stored in the system, exporting the data to another system for reporting, and integrating with enterprise-level ERPs.