Overall Satisfaction with Birdeye
We use Birdseye as a one click system where we are able to send with a click of an email. The patient can review us by stars and leave a note as to performance and satisfaction. Or the patient can just leave a star review. Very easy to use! And were able to see the reviews as soon as they are posted. We have had no issues or areas we have needed help on.
- Great with just leaving a star
- can just use an email
- you can leave a detailed message
- able to see real and true reviews good or bad
- Fast and friendly
- easy to use
- Very easy to use!
- Isn't in different languages we do have Creole patients
- Doesn't have a translating section
- leaving reviews with different languages
- We are a diverse company and Birdseye is able to handle all of our service reviews
- Very good results with Birdseye
It's so easy to use! It show's us we are a 5 star company compared to others! And if we have dissatisfied patients we are able to reach out to try and help fix. Its is a straightforward and easy to use review. Its not complicated or you don't have to do several clicks or use the help button.
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
Yes
Did implementation of Birdeye go as expected?
Yes
Would you buy Birdeye again?
Yes